BETRUG
Per Email wurde angeblich von „Kaufland“ eine Umfrage verschickt, bei der als Dankeschön ein hochwertiger Kochtopf versprochen wird. Am Ende der Umfrage heißt es dann, dass 2€ Versandkosten zu bezahlen wären. 2€ mit Kreditkarte bezahlt. Die Zahlung ging an stylishwear. Drei Tage später versuchte stylishwear.club 45€ für eine Jahresmitgliedschaft abzubuchen. Buchung wurde von meinem Kartenanbieter abgelehnt und die Kreditkarte wurde gesperrt.
Totales betrügerisches Verhalten!!!!!!
Antwort von Stylishwear
Dear Lorenz,
We appreciate you taking the time to share your feedback with us on Trustpilot and sincerely apologize for the delay to answer you. Your input is important to our ongoing efforts to improve and enhance our services.
We would like to clarify that the survey from Kaufland you have been receiving are not directly from us. We understand your concern and want to assure you that these communications are coming from a third party, and we have no control over their messaging or frequency.
In fact, the VIP membership presents one of the two ways of shopping that you can shop for on our website.
You have the option of shopping as a one-time purchase, which you can opt for by using our regular prices, or you can shop to our vip member prices and enter a 3 days trial period.
As a VIP member you are not obligated to either buy or pay each month, to keep the benefits of the membership. You can always put your membership on "Skip" so you don’t have to pay. Should you forget to skip, credits are placed in your boutique, good toward your next item.
The membership is explained in all the steps before purchasing, in every item/purchase box, at checkout and in the order confirmation email.
We also write it here on Trustpilot in our company explanation.
Please read the email we have sent to you from support@stylishwear.club so we can find a solution.
Best Regards,
Stylish Wear