Purchased replacement fire brick set for Ecosy + Panoramic Slimline. Easy & straightforward ordering process on website. Competive price compared to buying vermiculite boards and cutting yourself... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Steve Oldak at Fitstove.com recommended you. I was a bit dubious as I thought you had to pay £000’s for a log stove as I did for the others in my house. Ordering was simple, communications brilliant... Mehr ansehen
I purchased Ecosy Panoramic 5kw multifuel stove, installed around 2 months ago. Great product, all works as expected, great customer service- had an issue with additional handle, received another one... Mehr ansehen
Unternehmen hat geantwortet
Brilliant service again from Stove world, great value log burner and delivery was spot on. We have purchased 2 log burners now and very pleased with the whole purchsing and delivery service
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Top quality wood burning stoves direct to you at trade prices. Over 50 different models split between 4 unique ranges for all tastes and budgets.
Kontaktinformationen
Unit 22-24 Folly Farm, RG26 5GJ, Ramsdell, Vereinigtes Königreich
- 01256 889397
- team@stoveworlduk.co.uk
- stoveworlduk.co.uk
4.9
Hervorragend
5108 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 62 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Stove World UK
We're delighted everything went smoothly for you. Thanks for supporting Stove World!
Exactly what we wanted
Exactly what we wanted, delivered on time and at a fair price.
7. Oktober 2025
Antwort von Stove World UK
Thank you! We're delighted everything arrived on time and met your expectations. Thanks for supporting Stove World!
Great price for a lovely looking stove…
Great price for a lovely looking stove and fast delivery
28. August 2026
Antwort von Stove World UK
What a great review, thank you! Knowing you're pleased with the look, price, and speedy delivery of your new stove genuinely makes our team's day.
Antwort von Stove World UK
Hi Sean, thanks for your feedback. We were surprised to see this review, as this order was delivered back in January. When you called our office on Friday to say you had just opened the packaging and were missing pieces, we asked you to check the rest of your delivery—at which point you located the second unopened box while on the line with us.
During that same call, we offered to send out a replacement immediately once you confirmed what was inside that second parcel. Our manager also followed up with an email right after seeing your 1-star review to reiterate that we are more than happy to honor a replacement set. We haven't heard back from you, but our offer still stands! Please reply to our email or call us on 01256 889397 so we can get this resolved for you.
Antwort von Stove World UK
Thank you! We're delighted everything was quick and simple for you. Thanks for supporting Stove World!
Excellent pricing
Excellent pricing, great quality product and item was delivered quickly and right to my door even though it was a tricky location. Highly recommended!
25. August 2026
Antwort von Stove World UK
Thank you! We put a lot of effort into keeping our prices fair and our products top quality, but hearing that the delivery went smoothly despite a tricky location is the real icing on the cake. We appreciate you taking the time to share your experience and support our small team!
I cannot give less than 5*
I cannot give less than 5*, delivery was so quick,no fuss,no nonsense.We needed to speak to an advisor before we actually ordered,the gentleman we spoke to was very polite and sorted our query promptly. Would highly recommend this company
12. August 2026
Antwort von Stove World UK
What a wonderful review—thank you! We’ll be sure to pass your kind words along to the gentleman you spoke with; taking the time to answer questions properly and politely is at the heart of how we run our team. We're delighted that the advice helped and that your delivery was super fast. Enjoy your purchase!
Antwort von Stove World UK
Thanks so much for sharing your experience! Getting parts that fit right the first time, arrive well-packaged, and don't break the bank is exactly what we aim for. Enjoy your purchase, and please let us know if you ever need anything else for your stove setup!
The marble fireplace surround arrived…
The marble fireplace surround arrived safe and sound, and communication on other orders was also great.
25. August 2026
Antwort von Stove World UK
Thank you so much for the 5-star review! Marble surrounds require extra care to ship safely, so we are thrilled to hear yours arrived in perfect condition. It’s also great to know our team has kept you well-updated across your orders. Thank you for your continued trust in Stove World. Enjoy your beautiful new fireplace!
Fantastic price
Fantastic price. Great service. No questions asked when had to change to a smaller hearth. Would 100% recommend. Thanks.
17. August 2026
Antwort von Stove World UK
Thank you so much for the 5-star review! We know plans can change during an installation, so we always try to make swaps like changing hearth sizes as easy and stress-free as possible. Knowing you had a great experience with our pricing and service means a lot to our team. Thank you for choosing Stove World and for the 100% recommendation!
Communication
24. August 2026
Antwort von Stove World UK
We pride ourselves on clear communication every step of the way. Thanks for buying from Stove World!
Great customer service from Stoveworld
Great experience using Stoveworld. Ordered firebrick for my stove, arrived two days later. Very pleased.
24. August 2026
Antwort von Stove World UK
What a great review—thank you! We know how important it is to get repair parts turned around quickly, so hearing that your firebrick arrived so fast makes our day. Enjoy your warm fire, and please let us know if you ever need anything else for your stove!
Very helpful staff.
20. August 2026
Antwort von Stove World UK
Our team takes real pride in being as knowledgeable and helpful as possible, so hearing your kind words genuinely makes our day. Appreciate you choosing Stove World!
Great prices and quick delivery.
19. August 2026
Antwort von Stove World UK
We're delighted everything went smoothly for you. Thanks for supporting Stove World!
Before I purchased this log stove I…
Before I purchased this log stove I must have looked at close to 200 different stoves but when I found this I read the description and looked at all the photos and I thought yes, I had it installed by the qualified people i lit it it was fantastic way beyond my old fire , my neighbour came to see it and couldn’t believe how much I’d payed for a fire that looks so modern it makes my lounge look like a photo shoot,Absolutely Fantastic.Thank you Stove World uk.Gary
21. August 2026
Antwort von Stove World UK
Hi Gary, thank you so much for taking the time to write such a brilliant review! We know how much thought and research goes into picking the perfect stove, so knowing yours stood out against so many others means a lot to us. It’s fantastic to hear it transformed your lounge and that the performance passed the test with flying colors. Thanks for choosing Stove World UK!
Great Company to trade with
All real product info and data surrounded the offer c/w pictures measurements, plenty of customer feedback reviews which is always great to read. the RRP and offer price is always good to compare too.
easy to navigate the webpage and payment was also simple. live-tracking and delivery was hassle-free and very well packaged, needless to say product is perfect condition. we are not disappointed and would recommend without hesitation.
in summery: a great product and simple to deal with. Thank You
21. August 2026
Antwort von Stove World UK
What a fantastic review, thank you! As a small business, we strive to make every step straightforward, from fair pricing and accurate website details right through to live tracking and secure packaging. We’re delighted that the whole process was completely hassle-free for you and that the product exceeded expectations. Thanks for your support and for spreading the word!
Very easy
Very easy to navigate the system to order. Very quick delivery. All around a very good service. Thank you.
21. August 2026
Antwort von Stove World UK
We're delighted everything was quick and easy for you. Thanks for supporting Stove World!
Pleased with purchase
Pleased with purchase. Looks good, good price and fast delivery.
21. August 2026
Antwort von Stove World UK
Thank you! Knowing you're pleased with the look, price, and speedy delivery of your order genuinely makes our team's day. Enjoy your purchase!
I looked in two a lot of companies and…
I looked in two a lot of companies and found the best value for money. Is at stove world I did lots of research research on lots of different different levels and found that the elk cozy 5 kW with woodstore would be the best for me and it hasn’t disappointed in fact, his brilliant and compared to anything that comes close, it’s a really competitive price stoveworld are very helpful. I wrote to them two or three times asking for questions and they came back back promptly and efficiently, so I finally made my decision and bought oneI highly recommend to anybody looking for a New wood burner. Don look at stove worldand speak to the team if they have any questions and you won’t be disappointed.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Stove World UK
Thank you so much for taking the time to write such a detailed review! We know how much research goes into picking the right wood burner, so hearing that our 5kW model with woodstore stood out against the competition for value and quality is fantastic. We're also delighted that our support team gave you quick, helpful answers to help you make your final decision. Thank you for doing your research, trusting Stove World, and recommending us so highly.
A lovely multi burning stove
A lovely stove, which really is the centre piece of our living room.
From ordering to delivery, we had no problems.
I would definitely recommend 👌
6. August 2026
Antwort von Stove World UK
We’re thrilled that you love your new multi-fuel burner and that it looks so great in your living room. Knowing delivery and ordering went smoothly makes our day. Enjoy your warm fires, and thanks for supporting Stove World!
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