Dionne was so helpful, getting started was hassle free. Facility is great, easy to access and navigate. Plenty trolleys to transport items to and from vehicles, goods lift to upper floor easy to opera... Mehr ansehen
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Das sagen Bewerter
Renting a unit in the Motherwell facility for approximately six months has been a good experience. The premises are clean, the signage clear, and the range of unit sizes provides a good choice. Managi... Mehr ansehen
Unternehmen hat geantwortet
Stefini was really friendly and helpful from the start, made everything easy and straightforward. You can tell they care about good service. The office itself is great value for money, especially comp... Mehr ansehen
Unternehmen hat geantwortet
The staff Danielle and Rachel over at Glasgow Cambuslang made my experience a breeze. Always responsive to communication and the site was well maintained. Would definitely use again.
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
With 50% off your first 2 months, we offer storage units for everyone. Storage Vault offer Self-Storage facilities in Glasgow & Paisley.
Kontaktinformationen
1 Macdowall Street, PA3, Glasgow, Vereinigtes Königreich
- 0141 889 1000
- info@storagevault.com
- storagevault.com
4.5
Hervorragend
794 Bewertungen
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I felt closed in the 1st time it's…
I felt closed in the 1st time it's because I haven't done this before so hopefully i will feel okay on Friday. Glad I got something because my house is to full with bags and Glad to keep all my belongings safe at yr storage. Thanks again to help me out with it. Much appreciated
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Storage Vault
Hi Kevin,
Thanks for taking the time to leave this great review for us.
We understand new things can be different if you are unsure but we are always here to help you along the way, if you do need us pop into reception or give us a call direct and we will be happy to assist.
Thanks again.
Stefini at Paisley
Excellent service from start to finish
Excellent service from start to finish. The team were professional, helpful, and made the whole process straightforward and stress-free. Highly recommend to anyone looking for a reliable storage solution.
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Storage Vault
Hi Karm,
Thank you for your wonderful review.
We’re delighted to hear that you had an excellent experience from start to finish and that our team made the process straightforward and stress-free. Providing professional and helpful service is something we take great pride in.
We really appreciate your recommendation and are grateful you chose Storage Vault.
Stirling Storage…
I had a unit at the Stirling Storage place for about 6 months and it was fine.
Safe, secure and staff were always helpful when I called or mailed for assistance.
Would definitely recommend! Thanks ☺️
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Storage Vault
Hi Marc,
Thank you for your kind review.
We’re very pleased to hear that you found the facility safe and secure and that our team was helpful whenever you needed assistance. It means a lot to us that you chose Stirling Storage for the past six months.
Thank you again for the recommendation — we truly appreciate it. If you ever need storage again, we’d be more than happy to help.
Storage without fuss!
Easy setting everything up, got access the same day. Absolutely fantastic value for money, great staff who helped through the process and helped choose a space that met all my storage needs. Highly recommended.
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Storage Vault
Hi Ryan,
Thank you so much for your fantastic review!
We’re delighted to hear that everything was easy to set up and that you were able to get access the same day — that’s exactly the kind of hassle-free experience we aim to provide. It’s also great to know our team were able to help you choose the right space for your needs.
We really appreciate your recommendation and your kind words about our staff. If you ever need anything, we’re always here to help.
Thanks again for choosing us!
Michael
Storage Manager
It was a very pleasant experience …
It was a very pleasant experience units are exceptionally clean and easy to access would definitely use again thank you
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Storage Vault
Hi Karen,
Thank you so much for your kind review.
We’re delighted to hear that you’re having a pleasant experience with us and that you find the units exceptionally clean and easy to access. Providing a smooth and secure service for our customers is always our priority.
We truly appreciate you choosing us for your storage and look forward to continuing to support you while you’re with us. If there’s ever anything you need, please don’t hesitate to get in touch.
Best,
Michael
Storage Manager
I spoke to someone on Tuesday I was…
I spoke to someone on Tuesday I was needing storage inbetween a house move was told to send over paperwork and ID and that a unit was available for my date however just received a call today - Saturday telling me they can’t offer me a unit as the one I was allocated has been extended With whoever is using it. Sorry but why allocate a unit if you don’t have one just waisted my time in an already difficult situation giving me 5 days to find another unit. Would not recommend
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Storage Vault
Hi Jamie,
Thank you for your review.
We’re very sorry to read this; however, after carefully checking our system, we’re unable to find any record of your enquiry or reservation based on the details provided.
It may be that you contacted a different storage provider, or that the booking was made under a different name or phone number. We’d really like to look into this properly and understand what has happened.
Please could you give us a call on 0808 506 3874 so we can investigate further and clarify the situation? If this were with us, we absolutely want to resolve it.
We look forward to speaking with you.
Michael
Storage Manager
Storage Vault Motherwell
Used the storage vault Motherwell for 4 months to store all of our house contents while we waited on our house being built. It was an easy process, great space (we had a XL unit) and very reasonably priced including the first 2 months half price. Would absolutely recommend and if we need storage again we’d be back.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Storage Vault
Hi Colette,
Thank you so much for taking the time to leave such a great review of Storage Vault Motherwell.
We’re delighted to hear that the process was easy and that the XL unit worked well for storing your household contents while you waited for your new home to be built — an exciting time! It’s also great to know you found the pricing and introductory offer good value.
We really appreciate your recommendation, and if you ever need storage again, the team in Motherwell would be more than happy to welcome you back.
Wishing you all the best in your new home!
Best,
Michael
Storage Manager
Very very good service
Very very good service. Thanks all. A++++ 🫶🏻
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Storage Vault
Hi Istvan,
Thank you so much for the amazing feedback!
We’re thrilled to hear you had such a positive experience and truly appreciate the A++++ rating — it means a lot to the whole team.
If you ever need anything, we’re always here to help. Thanks again! 🫶🏻
Michael
Storage Manager
Have been with storage vault for 4…
Have been with storage vault for 4 month, never had any problems and they also accommodated us when we had to hire a 2nd lock up , no problems at all would absolutely recommend this company with out doubt
30. Januar 2026
Bewertung ohne vorherige Einladung
I have used the facility at Grangemouth
I have used the facility at Grangemouth for the last 7 months. I had a small unit which was perfect for my requirements. I always felt very safe accessing the facility which is very important. Any questions I had were answered very quickly. Kenneth Macdonald has been excellent from start to finish. I wouldn’t hesitate to recommend this facility to anyone.
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Storage Vault
Thank you for your kind review. We’re pleased to hear the unit at our Grangemouth facility suited your needs and that you felt safe and well supported throughout. We’ll be sure to pass your feedback on to Kenneth. Thanks for the recommendation.
Great storage facility and fair price
Great storage facility and fair price. Nyree was excellent
22. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Storage Vault
Hi Cammy
Thankyou for taking the time to leave us a 5 star review. I am pleased to hear that the storage facility was great for your goods and also on price.
If there is anything else we can do to help during your stay, please do not hesitate to get in touch with Lizzie or I.
Thanks again
Nyree
Storage Vault
Hidden Charges : 14 day termination notice
Everything was good … apart from the fact that because i forgot to give 14 days notice ( i gave 7 ) i was charged an additional £64 !! I hired the unit for 2 months and was clear at the outset that that would be as long as i needed it for. Storage Vault should send a reminder 14 days before the end of lease date to let customers know that they need to vacate or rehire, instead they choose to rip people off by springing these additional costs on them after the due end of lease date.
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Storage Vault
Thank you for your feedback. We’re sorry things didn’t end as smoothly as you’d hoped after an otherwise positive experience. Our licence requires 14 days’ notice to end storage, which can be given in advance. In this case, notice wasn’t received until you got in touch, and the account information email sent after your move-in clearly explains the notice period. If notice had been given earlier, this could have been avoided.
Great service from the start
Great service from the start. Lisa was extremely helpful and nothing was any bother. I would definitely recommend this company
15. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Storage Vault
Thanks a lot for your amazing review! It means a great deal to our team to know we’ve earned your trust. We look forward to supporting you again in the future
Kind Regards
Rachel & Lisa
Perfect for my needs
I wasn't sure what size i needed but Dionne at Dundee suggested a 15ft would be fine when i gave measurements for some of my boxes i planned to store.
Dionne took the time to show me a few variations of layout and a larger size unit but it turned out she was spot on first time.
The units being 8ft high makes them ideal for box storage as that's double the cubic space of a local competitor.
Quick and easy to get setup and Dionne also made sure i was getting the correct "new customer" deal for how long i planned to stay.
10. Januar 2026
Bewertung ohne vorherige Einladung
New Kitchen Storage
I recently had to store a new kitchen with Storage Vault while I waited for the joiner to become available. The service they provided from the first interaction through to the end of the contract was first class. Stefini, was professional, courteous and pro-active whenever I contacted her. Having used storage companies before, I can safely say, Storage Vault is the best.
10. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Storage Vault
Hi Stephen.
Thank you for taking the time to leave this lovely review for us.
Were glad to hear you loved our facility and hope you really enjoy your new kitchen.
Thanks again and take care.
Stefini at Paisley.
P & M DECORATORS
I have just hired a unit at storage vault and it could not have been easier Dionne and colin were a pleasure to talk to. Dionne walked me around and showed me a few different units so i could see which one best suited and explained everything i needed to know. Would highly recommend.
5. Januar 2026
Bewertung ohne vorherige Einladung
Everyone was very helpful
Everyone was very helpful. Everything was explained and if I had any queries I could phone any time.
I would recommend.
Ann
10. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Storage Vault
Thank you for your kind words! We’re thrilled to hear you found our team helpful and that your questions were answered whenever you needed them. We really appreciate your recommendation and hope to assist you again in the future!
Great service from every aspect
Had items in storage for just under 3 months through Storage vault Motherwell.
Any time I had dealings with the staff or customer service representatives they were really nice and professional and were able to answer any questions I had.
The locker I personally had was dry and secure with no issues regarding security.
The only slight niggles I had would be that my locker was quite dark as it was buried at the back on the ground floor with no lighting overhead in my locker.
Also when it came time to emptying my locker I was unable to access it for about a week over the christmas and new year period. Cant be helped given the time of year and when I discussed this with staff regarding proof of emptying my locker they were understanding and fair.
Prices were very fair and competitive for the size of the locker and length of time required, however as I was able to rent mines during an initial “deal” period the prices were far cheaper than any other comparable business.
Overall an extremely good service with price, security, ease of use and dealings with staff all being strong points.
3. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Storage Vault
Thank you for your detailed review! We’re glad our team was helpful and professional, and that your unit was secure and met your needs.
Our units are unlit by design, though communal areas are lit, and access times over the Christmas break were communicated in advance. We appreciate your feedback and will take it on board for the future.
It’s great to hear you found our pricing fair and competitive, and that overall your experience with Storage Vault Motherwell was positive.
Managed to secure a unit on the day
Managed to secure a unit on the day. Quick and easy. 60% off first 2 months. Unit is immaculate. Easy access. Perfect for what I needed
27. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Storage Vault
Thank you for your review! We’re thrilled you were able to secure a unit so quickly and that it met your needs. It’s great to hear you found the unit clean, easy to access, and enjoyed the introductory offer. We really appreciate your feedback!
Great experience
Customer service was excellent—communication was clear, and the staff were always friendly and extremely helpful whenever I called. Nothing was ever an issue, and any queries were resolved immediately. I would 100% recommend.
27. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Storage Vault
Thank you for your kind words! We’re delighted to hear you had a great experience and that our team was able to help whenever needed. Your recommendation means a lot, and we hope to assist you again in the future!
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