We had 3 issues with our order. Firstly it was expected before Christmas but did not arrive due to shipping delays. Secondly when the product did arrive mid January, it was not the correct colour. A... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We had 3 issues with our order. Firstly it was expected before Christmas but did not arrive due to shipping delays. Secondly when the product did arrive mid January, it was not the correct colour. A... Mehr ansehen
Unternehmen hat geantwortet
My 20-month-old grandson loves this, stands at the kitchen island colouring, eating, playing, and loving just being part of what’s going on. Sometimes helping me cook! Very safe and sturdy. My daughte... Mehr ansehen
Wonderful kitchen helper, classic design and really sturdy so doesn't wobble or tip over easily. Really encouraging independence and helping our toddler to be involved in daily activities in the kitch... Mehr ansehen
Sturdy and well thought out gadget for the kitchen to aid independence and learning! Our 15month old daughter climbs in and out safely and with ease, and she loves being in her Step Up Baby 'helping o... Mehr ansehen
The ultimate learning platform for your toddler. Provide a safe environment for your little helper to develop their skills in the kitchen.
Vereinigtes Königreich
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Consistently spams Facebook groups I manage which are completely irrelevant to the cheap rubbish they sell.
I have declined 6 posts in a finance group alone from this company because it's irrelevant spam but they aren't getting the message. If they have no consideration for those whose platforms and audiences they want to abuse, imagine the consideration they'd have for their own customers.
*Update: the business reached out via email to express their concerns, I asked them "is this your business" and sent them a screenshot of the Facebook profile leaving the posts. They accepted it is their business, but affirmed that they do not advertise on Facebook. I went ahead and forwarded to them a screenshot of multiple pending posts in my Facebook group posted within days of each other even after my original review was published!

Antwort von Stepup Baby
Thank you. Boughtfor my grand son beautiful and well made piece. Sturdy ! Great service. I had a few issues but were sorted promptly.
Thanka
Shipping date was later than had been indicated when product ordered. When I received an Amazon tracking number showing the later than expected date with a link to contact Amazon, they couldn't access the order and told me I would have to contact Stepup baby directly. There is no contact phone number. So I sent an email indicating the delivery address MUST be changed because the recipient will no longer be at the address since the delivery date was changed. I have not received a response to the email. The order is not set to arrive at the wrong address until 1/3 and I DON'T KNOW WHAT TO DO!!! A phone number to contact or a better relationship with Amazon is critical to the survival of this company.

Antwort von Stepup Baby
Mi hanno fatto aspettare tanto senza informarmi e poi hanno consegnato senza avvisare
Straightforward to assemble. Looks good and does the job well and safely.
Great product -easy to construct
.Sturdy , but still able to move easily around the kitchen as needed.
The adjustable height/ platform make it suitable for my granddaughter as she grows up.
Bought for my 15 month old granddaughter,looking forward to baking with her 😊
Our baby absolutely loves it. It’s superbly constructed, reliable, and truly one of the best purchases we’ve ever made!
The product was delivered safely and on time. Easy to follow instructions to put it together.
We really love this tower! It was easy to put together, and we found it one of the more attractive towers. Toddler figured it out quickly. It fits perfectly under the overhang of our island when not in use. It also arrived incredibly quickly - like faster than Amazon. I will be buying a few non-slip stickers for the tower just to minimize the chance of our toddler slipping.
Easy to put together! My husband and I had no trouble assembling it, and I love the fresh white finish on the wood. Our granddaughter climbs in there easily and is able to wash hands and help prepare in the kitchen… Such fun!
The item is as described. Safe & sturdy.
Delivery was prompt
Bought for my granddaughters birthday and she loves it, she so enjoys being in the kitchen with her mam whilst she prepares meals; watching & learning.
I bought this for my 18month old, he soon worked out how to get up and down safely and loves to be involved in the kitchen. Highly recommended
We bought it for our 19 month old daughter and she absolutely loves it. Great product, would highly recommend.
I bought this toddler step ladder for my grandson.
And he absolutely loves it.
He can now help with little jobs especially stirring the cake mixture.
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