Nightmare
I must say, I'm very disappointed with Spylead.
The headlines, product images and description of this SAAS clearly state "find emails from LinkedIn, Google maps, SERP". However, shortly after redeeming my AppSumo code on their website, I found out that two of the four sources (specifically Google Maps and Google Search/SERP) are unavailable.
After speaking with Martin via live chat, I learned that "from the 30th both features will be put in maintenance" and will no longer be available. There was no explanation for the fact that today, 27th December, the services are already broken and unusable. There also was not any refund or apologies for the credits that I was still charged for, while receiving zero leads.
On the website I didn't find find alert, notice or mention regarding this important announcement. I have requested a live chat transcript to my email address, so I could forward it to AppSumo and receive a refund. My multiple follow-up messages were read and ignored. After waiting for 51 minutes, I gave up.
The owner of Spylead (Martin, which is the same person I spoke with via live chat) reached out after my review and claimed that I contacted them during Christmas day, when the live chat timestamps clearly prove we have spoken on December 27th.
Moreover, I've been told that their "team" fixed the issue, when it was actually ignored. I never received a compensation for the credits or the leads I paid for. Luckily, I was able to get a refund through AppSumo.
They are dishonest, outright liars. Stay way from Spylead and find a better alternative if you care about your business.