Really pleased with the solar lights from SPV Lights. They look great once they’re up and give off a surprisingly good amount of light in the evening. Installation was straightforward and I didn’t nee... Mehr ansehen
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Das sagen Bewerter
Really happy with my experience with SPV Lights. The lights feel well made, were straightforward to install, and have been working really well so far. I also had a couple of questions about my order a... Mehr ansehen
SPV Lights are fabulous, unusual designs, effective and always work 100%, they have never let me down. The customer service is excellent, they care about their customers and always put them first.... Mehr ansehen
Unternehmen hat geantwortet
Spamming me non stop. Links to unsubscribe do not work, seem to have increased the spam by clicking on them. Wouldn't mind but they didn't respond to my email asking why my lights had stopped wor... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Since 2004, SPV Lights has specialised exclusively in solar-powered outdoor lighting, helping customers across the UK illuminate gardens, pathways, patios and entrances without wiring or mains electricity. Unlike general lighting retailers, solar lighting is all we do. Every product is selected for straightforward installation, reliable performance in British weather and long-lasting value.
Kontaktinformationen
Vereinigtes Königreich
- general-enquiries@spvlights.com
- spvlights.co.uk
4.2
Gut
15'568 Bewertungen
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Hat 29 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
Poor service, poor product.
I have bought from this company for a number of years, and until recently would have fully recommended them. Once before a set of lights failed and they were replaced quickly and without hesitation. This time I took advantage of their New Year sale and bought a few sets of lights. I didn't put them up until Spring, as you would expect. A chain of 100 lights failed after a couple of weeks and only about 40% of them now work. I called the company and was told that due to being outside a 90 day window for purchase, I had to pay to return them. I didn't bother. Also before they failed I ordered something else which didn't arrive. They said they would investigate and get back to me, but never did. By chance I found that Evri had put them in a bin down the side of my house. They never advised that they had even delivered them let alone where they had put them. Again SPV said they would investigate and get back to me, but never did. I won't be using them again.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
Thank you for taking the time to share your feedback. We're sorry to hear that your recent experiences did not meet the standard you had previously come to expect from us.
We appreciate your continued support over the years and are pleased that we were able to assist promptly when you experienced an issue in the past. We're disappointed to hear about the problems you encountered with the fairy lights and the delivery experience.
To clarify, our 90-day policy relates to unwanted returns rather than product warranty support, and we're sorry if this was not communicated clearly. We also apologise that our follow-up regarding your delivery concerns fell short of expectations. Customer feedback such as yours is invaluable in helping us identify areas where we can improve.
Thank you again for your longstanding support and for bringing these issues to our attention.
Just had another wall light explode…
Just had another wall light explode luckily no one was next to it surely they must be a problem with the lights as this is the 4th time it has happened to me in as many years. I’ve tried to contact SPV but they do not respond
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
Thank you for your feedback. We're very sorry to hear about your experience and are relieved that nobody was injured.
We take reports of product failures extremely seriously. However, we would like to clarify that this is not a widespread issue we have observed across our wall light range. We are also concerned to hear that you have been unable to reach us, as our customer service team aims to respond to all enquiries as quickly as possible.
We have also requested your contact details through Trustpilot so that we can investigate this matter further. We would welcome the opportunity to review the affected product, your previous purchases and any correspondence relating to this issue to better understand what has occurred.
Thank you for bringing this to our attention, and we hope to hear from you soon so we can look into this further.
I have been using SPV lights for about…
I have been using SPV lights for about 6 years and I have never had any problems
This years lights are up and running
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
Thank you for your wonderful review, Jill. We're delighted to hear you've been using SPV Lights for around six years and have continued to have a positive experience with our products. Your long-term support means a great deal to us. We hope your latest lights continue to brighten your garden and provide many more years of enjoyment.
Perfect
Fast delivery ,beautiful lights well worth the money
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
Thank you for your review, Patricia. We're delighted to hear that your order arrived quickly and that you're pleased with your lights. It's wonderful to know you feel they are well worth the money. We really appreciate your support and hope you enjoy your lights for many years to come.
great lights
Easy to order
Quick delivery
Work well with limited exposure to sunlight.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
Thank you Alison! We’re so pleased to hear the lights are working well for you and that you found the ordering and delivery process quick and easy 😊
Finally the correct lights were delivered
I would love to say I loved the lights. However,
1. SPV sent the wrong lights
2.When contacted they promised to look into it & get back to me
3. They never got back to me.
4. I returned the lights & requested the correct order
5. SPV returned the same wrong lights.
6. I have contacted SPV lights again & waiting for their response.
Their customer service does not instill any confidence whatsoever. They have my money…. I don’t have the lights I paid for.
After this review on trust pilot, SPV lights asked for further information & promised to escalate the issue again.
May 24th the correct lights were delivered.
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
We’re very sorry to hear about your experience and understand your frustration Katy. Following your response, we escalated this case with the relevant team, who have confirmed that a replacement order has already been arranged for you.
We’d also kindly recommend checking your spam or junk folder, as occasionally our replies can be incorrectly filtered there by email providers.
Thank you for your patience while this is resolved.
Lights are long lasting and excellent…
Lights are long lasting and excellent quality.
16. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
Thank you for your feedback Suzanne! We’re delighted to hear you’re happy with the quality and long-lasting performance of the lights 😊
Lights are okay
I ordered them, the only downside was EVRI delivering them, appeared to take far too long. Arrived fitted, worked well. Nice that they come on as you go outside and walk along and they’re not on all the time., no complaints. Read the next question “date of experience”?, Date ordered, date arrived, date charged up and fitted, who knows………. Could give lots of dates!
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
Thank you for your feedback! We’re pleased to hear the lights are working well and that you’re enjoying the motion sensor feature 😊
We’re sorry the delivery took longer than expected with the courier, but we appreciate your patience and your sense of humour regarding the Trustpilot experience date question!
Just love them
Just love them - had similar order from you last year.
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
Thank you Mrs Ball! We’re so pleased to hear you love them and that you chose to order from us again this year 😊
Great Lights
Very impressed with the build quality & light output of the lights.
Delivery was rapid.
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
Thank you Alan! We’re delighted to hear you were impressed with the build quality and brightness of the lights, and that your order arrived quickly too 😊
Excellent service and products.
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
Thank you for your kind words Lyn! We’re so pleased to hear you’re happy with both the products and service 😊
I have never received my order for 2…
I have never received my order for 2 SVP lights. Terrible customer sevice. Email came back saying not a known address and further help came back as error 404.please advise.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
We’re sorry to hear this, Mrs Lester. We can confirm that our support email and contact page are active, so this may have been caused by a temporary issue or an incorrect link being used.
Please contact us with your order details and we’ll look into this for you as quickly as possible.
You can email us directly at general-enquiries@spvlights.com or use our contact page here: https://spvlights.co.uk/pages/contact-us
good delivery time and love the lights…
good delivery time and love the lights so much i ordered another set.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
Thank you for your lovely feedback, Linda! We’re so pleased you love the lights and that you came back for another set. We really appreciate your continued support and hope they continue to brighten up your garden ✨
Brilliant solar lights
I have previously bought lights from this company at my old house. Solar stick on fence lights which were still good after 4 years.
My latest buy 50 bee lights with solar panel. They haven't been installed yet but will go on fence panelling once our flower beds are sorted.
Looking forward to seeing them this summer, like that the solar panel can be quite a way from the lights.
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
Thank you for your continued support, Denise. We’re delighted to hear your previous lights lasted so well and hope you’ll love the bee lights just as much once they’re installed. The adjustable solar panel positioning is definitely a customer favourite. Enjoy your garden this summer.
The product is really good and provides…
The product is really good and provides sufficient light. Arrived quickly, especially as we are in the Highlands.
A little confusing to sell a pack of 8 items and the photo show 10! (Although the description was clearly marked 8).
Would buy again from this company.
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
Thank you for your feedback, Merriol. We’re so pleased to hear the lights arrived quickly and are providing great illumination, especially all the way up in the Highlands. We also appreciate you pointing out the image confusion and will review this. Thanks again for your support.
Lights are great look lovely in the garden
Lights are great look lovely in the garden it was quick delivery
3. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
Thank you, Alison! We’re so pleased to hear you’re happy with the lights and that they look lovely in your garden. Glad the delivery arrived quickly too.
We really appreciate your support.
Received in good time
Received in good time. Different type of light to what I normally buy but look ok when lit up.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
Thanks, Pennue. We’re pleased your order arrived in good time and glad the lights look good when lit up. We appreciate your feedback.
Spv Security Garden Lights
Fantastic lights worked well but screws on the rear rust quickly .need to used stainless screws.
Really bright and the PIR Sensor settings work well
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
Thank you for your feedback, Adrian. We’re delighted to hear you’re pleased with the brightness and PIR sensor performance of the SPV Security Garden Lights. We also appreciate your comments regarding the rear screws and will pass this on to our product team for review.
Great price speedy delivery
Great price speedy delivery. Not put lights up yet but they look nice
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
Thank you for your review, Stephen. We’re pleased to hear you were happy with the price and speedy delivery. We hope you love the lights once they’re up and in place.
Lights arrived quickly and in a rather…
Lights arrived quickly and in a rather garish box. But once out of the box and installed on my Gazebo they were excellent. Had to wait until the evening to check I had the Solar panel turned on and also check the light settings. Everything was good the lights arrived in the off mode and I had turned them on. Every night since we have had a twinkling gazebo all night
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von SPV Lights
Thank you for your detailed review Ian. We’re delighted to hear the lights arrived quickly and that they look excellent installed on your gazebo. It’s great to know everything was easy to set up and that you’ve been enjoying a beautifully twinkling gazebo every night since.
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