springfieldvetgroup.co.uk Bewertungen 

I have been a loyal customer of Springfield Vets for over 30yrs. Initially it was an independent but then became part of the CVS Group in 2006.
The practice has looked after 4 generations of my dogs which has covered everything from puppy training, healthy pet plans, annual check ups, operations etc.
Unfortunately over the last 5 years as a customer l have gradually felt more undervalued, have felt more like a cash cow with ever increasing eye watering bills, and the service l have received has become totally impersonal served by a revolving door of vets and reception staff that appear fed up & underpaid.
The end result is l have become absolutely fed up with the practice and have switched to another vet Harrison’s at Mosborough.
What a difference they fully explained their bills which are cheaper than Springfield, the staff are friendly & offer treats and toys to my dogs while waiting.
They also have superb modern facilities and even have a free vidi vet service if your pet becomes ill out of the practices opening hours
After over 30yrs of being a loyal customer you would think Springfield would be concerned about loosing a good customer with two dogs and do their best to retain our business.
They could not care less and showed no interest in loosing customers.
Thank God the government is currently passing legislation to regulate vets and their charging structures including a separate Ombudsmen to appeal disputes to.
My advice to any customers with pets is avoid the large veterinary groups like the plague, don’t put up with high bills & poor service and switch to local independent practices who quite often are cheaper and offer a more personal service.

I strongly recommend avoiding this vet I can’t recommend this practice. After my experience with my dog, I completely lost confidence in the care provided. I also went through mediation to try to resolve my concerns, but unfortunately it didn’t lead to a satisfactory outcome. I won’t be returning and have registered with a different vet.

I brought a stray cat in on Sunday afternoon about 2ish .. what was injured no chip not neutered I was advised by a male member of staff on duty that I had 7 days to find a home or they would put to sleep . I returned home to find a rescue I then received a phone call later that afternoon stating he was FIV positive .. advised to continue to find a rescue space as he had only 7 days with them !! The cat was timid but was ok to handle . The vet said he was a good boy when she clipped his fur around his wounds !! I managed to find a rescue with a registered charity who specialises in stray male cats . They’ve re homed 1000s of cats over the years following a period of treatment and assessments!! So this morning the charity rang Springfield to arrange pickup and have been refused handover I am now extremely worried and anxious about the cats future .. I feel personally responsible now that this cat will be PTS you won’t even give him a chance .. ITS DISGUSTING!! !!!!!!!