Spotler lies to get reviews removed. I have today received an email from Trust Pilot that my review of Spotler breached their guidlines for adertising another business. In my original feedback... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Spotler lies to get reviews removed. I have today received an email from Trust Pilot that my review of Spotler breached their guidlines for adertising another business. In my original feedback... Mehr ansehen
Unternehmen hat geantwortet
Huge thanks to Lauren, our Account Manager, who is always prompt to respond and resolve our many questions. We've used Pure360 and now moved to Spotler as its next iteration. The tools itself works re... Mehr ansehen
We've been using Pure360 for many years and since Spotler acquired them, the service has only improved. Liv, our account manager is very proactive and sorts any queries out as quickly as possibl... Mehr ansehen
Spotler is a great company to work with and the software is simple to use & effective. We have been working with them for several years now. Liv is a fantastic Account Director - always happy to hel... Mehr ansehen
Vom Unternehmen geschrieben
Spotler is an European marketing SaaS company offering a marketing cloud of connected tools designed to help Ecommerce businesses, B2B companies, Public Sector and Customer service organisations personalise, automate, and optimise customer experiences across digital channels.
Spotler enables marketers, communication professionals, event managers and customer service teams to control their data, have actionable insights, utilising AI and therefore make an impact by driving (GDPR-compliant) results with ease by using (a combination of) the following products:
Henri Faasdreef 312 (Spotler HQ), 2492 JP, The Hague, Niederlande
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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The customer support at Spotler has been very prompt, helpful and personalised to our company needs. Our Account Manager Alisha has always been able to provide a solution or direct us to relevant support when needed. The system is user friendly and there is plenty of support available on the Help page and through various YouTube tutorial videos.
Been a pleasure to deal with kristian at Spotler, he has assisted us with our email migration in terms of explaining the system, introducing us to the onboarding team and being there to help us get started. We've completed 1st ten days using a combination of Squeezeley and Mail+ and we are immediately seeing massive improvements in Open Rate and Click Through Rate. We are really excited to see how we can further improve our emails to customers in the coming months.
Kristian Tucker, our Account Director at Spotler, is a pleasure to communicate with. He resolves issues with a smile and strikes a great balance between professionalism and approachability.
We’re looking forward to seeing what Mail+ can do for us. Keep up the good work, team!
Whenever issues arose, Nat and the support team were quick to troubleshoot and help resolve them.
Nat and the Spotler team have been extremely proficient and supportive of our business needs as we (Caledonian Leisure Ltd.) onboard onto both Mail+ & Squeezely.
We are excited to work with Spotler to utilise both platforms and provide more personalised communications to our valued customers, to drive an increased ROI.
Highly recommended!
We've been working with Ben C to move our account over to the new Mail+ platform. Ben has been great to work with. He's friendly, knowledgeable and approachable.
Lauren Morgan has been a fantastic account manager! She's always been so responsive and helpful when needed. Would highly recommend.
Lauren Morgan has been a great Account Manager at Spotler. She's very approachable and has helped with any queries I've had with our account.
We've had our new Account Manager, Ben C, for a few months now, and he's really helpful, fast at responding and can't do enough to assist. Really happy with the level of service provided. Thank you.
Alisha and the team are fantastic, always responding quickly and with lots of help and support. Thank you!
We've been dealing with Lauren Brown on our account and we'd like to thank Lauren for all her fantastic support in looking after us. We had very good onboarding experience and any support requests were dealt with promptly. I recommend Spotler. Thank you!
We had a great experience working with Spotler and Ellen while rolling out our marketing campaign to promote The Manufacturer Live. She responded promptly to our requests and always tried to work out the best solution for our campaign.
Look forward to working more with the team in the future.
Natalie has been a great help in transferring us from a legacy agreement in order to help us move to Spotler's newer platforms. Spotler's support has been great throughout and we look forward to seeing what the wider suite of tools is capable of.
I have worked with the Spotler team for a number of years now, and throughout this time they have helped our Email Marketing channel succeed. Their support team are attentive, quick to respond and a pleasure to deal with!
Rhona is a brilliant Account Manager and is always looking for ways to help us. She is eager to help us get the most out of the platform and has a really proactive approach - a pleasure to work with!
Our account manager Rhona Hurley is very helpful and efficient, ensuring that any help or support we require is provided as a matter of urgency.
Always putting us in direct contact with the right person with all the right answers and Rhona ensures that if there is a 'to do' list, the job gets done! Great work.
Rhona has been really helpful as our account manager for Spotler! Particularly whilst we are migrating to the new Mail+ platform.
Spotler are a great company to deal with, and Liv in particular is a fantastic and super helpful account manager. Highly recommended!
Kristian Tucker is the Spotler Account Director for the company I work at, and his friendliness makes it a joy to communicate with him. If any problems or questions come up, his timeliness in helping resolve those issues is incredible. Not only that, but he's also professional and personable -- a combination that any company would be fortunate to have in an employee. If you're looking for someone who cares about the people he works with and for, look no further.
Rhona has helped facilitate an API integration with our CRM as well as getting me up to speed with the Spotler platform in just a few short months. Very grateful for her help with several technical and other queries as a new user - not to mention my invite to Spotler's helpful email seminar. The support team are also responsive and brilliant
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