Do not order through this app
Do not order through this app. I paid for Express Next Day delivery (Order Ref: APPSD5000200363****). The package was lost, and after phone support promised a 24-hour priority reissue, they broke their promise. When I demanded fulfillment, they unilaterally CANCELLED my replacement order without my consent to avoid responsibility.
App customer support is useless, uses delay tactics, and hides behind automated bots. This company leaves customers without essential winter gear and breaches contracts.
Matter escalated to Frasers Plus, Letter Before Action served for breach of contract and damages (£500), and reported to Trading Standards. Download and buy at your own risk!








