Sponge Bewertungen 

4'924
•
TrustScore 4.5 von 5

4.7

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I honestly do not order from anywhere else since I came across Sponge. I have lost count with how many I have ordered from their website! Cakes are divine and so tastey! Everyone compliments th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have used this company 3 times now and they never fail to deliver. Their packaging is on point and the cakes (as far as I aware) are delicious and look fresh, dare I say the "m" word! I would highly... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered two days before a birthday and not only did it turn up on time but it was packaged incredibly well, tasted amazing and the photophraph cake was great quality ,ill be ordering again ! Thank you... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I normally use a different company but needed a change, i would normally have coffee and walnut cake but as you don't do it I thought I'd try the coffee cake,well what can I say the sponge was so ligh... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Online-Bestellservice

Vom Unternehmen geschrieben

Sponge is an online cake company that makes proper cakes, using quality ingredients, handmade with care, and sent directly to your door. You can order online and choose any date you would like for delivery (next day delivery is available as standard).


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

4924 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(4'924)

651 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Ordered vegan birthday cake usually…

Ordered vegan birthday cake usually this requires extra notice but not the case with Sponge. Cake (red velvet) looks stunning and celebrately- tastes wonderful. Came on time, carefully packaged etc. Do order to receive day before as suggested.

10. September 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Hi Liz,

Thank you so much for your lovely review! We’re delighted to hear that you loved the Red Velvet cake, from how it looked to how it tasted.

We’re also so pleased it arrived on time, beautifully packaged and ready to make the celebration extra special. Thank you for mentioning our advice to order for the day before too — it’s always helpful to allow a little extra time for those important occasions.

We really appreciate you choosing Sponge and taking the time to share your experience. We look forward to baking for you again soon!

Warm regards,
Team Sponge

Bewertet mit 5 von 5 Sternen

Delicious and easy to order!

It was really easy to order the cake I wanted. Unfortunately it arrived a little later than we wanted it to, but that was because I ordered it last minute.
However, we were able to freeze it and are enjoying it now. Thank you for making my husband's birthday extra speacial. Delicious chocolate caramel fudge!

15. September 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Hi Mishka,

Thank you so much for your lovely review! We’re really pleased to hear that you found it easy to order and that you’re now enjoying the delicious Chocolate Caramel Fudge cake.

We’re sorry it arrived a little later than hoped, but we’re glad you were able to freeze it and enjoy it when the time was right. Most importantly, we’re so happy we could help make your husband’s birthday extra special!

Thank you again for choosing Sponge and for your kind words. We look forward to baking for you again soon!

Warm regards,
Team Sponge

Bewertet mit 5 von 5 Sternen

Tremendously delicious cake!

Tremendously delicious cake, wanted to find a gluten free cake for my Mum's birthday so that I could also have a piece, all 3 layers and the caramel within were delicious and made my Mum's day. Highly recommend Sponge for a lovely cake within a day from ordering to receiving. Cake was very well packaged, no misshaping with the cake at all unless the cutting knife came out!

11. September 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Hi Ryan,

Thank you so much for such a lovely review! We’re delighted to hear that you and your Mum both enjoyed the gluten-free cake, and that all three layers and the caramel filling went down so well.

We’re especially pleased to hear that it helped make your Mum’s birthday special and arrived beautifully packaged.

Thank you again for your kind recommendation and for choosing Sponge. We really appreciate you taking the time to share this and look forward to baking for you again soon!

Warm regards,
Team Sponge

Bewertet mit 5 von 5 Sternen

Great easy to use and order ewe site…

Great easy to use and order ewe site and accurate delivery timing. The recipient very much enjoyed the cakes!

5. September 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Hi Carole,

Thank you so much for your lovely review! We’re really pleased to hear that you found our website easy to use and that your order arrived as expected.

It’s even better to know that the recipient really enjoyed the cakes! Thank you again for choosing Sponge, and we look forward to baking for you again soon.

Warm regards,
Team Sponge

Bewertet mit 5 von 5 Sternen

Gluten and dairy free birthday cake

Delicious cake that arrived on the date requested.
Very popular with the family and consumed in 1 go.

12. September 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Hi Janet,

Thank you so much for your lovely review! We’re so pleased to hear that the cake arrived on the date requested and was such a hit with the whole family.

Thank you again for choosing Sponge, and we hope to bake for you again soon!

Warm regards,
Team Sponge

Bewertet mit 5 von 5 Sternen

Fab vegan brownies

Ordered vegan brownies for a friend and they were delicious and delivered on time- great experience will use Sponge again

11. September 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Hi Lynn,

Thank you so much for your lovely review! We’re so pleased to hear that your friend enjoyed the vegan brownies and that they arrived on time.

We’re really glad you had a great experience and we’d love to bake for you again in the future!

Warm regards,
Team Sponge

Bewertet mit 5 von 5 Sternen

Great cakes!

Bought as a gift. Delivered on time.
The person I bought it for has coeliac disease and really enjoyed the gluten free cakes and appreciated that there was no risk of cross contamination given it is prepared separately.
Love the addition of being able to send a video with the cake in the post!
Would definitely purchase from here in the future.

18. August 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Hi Hannah,

Thank you so much for your lovely review! We’re so pleased to hear that the gluten-free cakes were enjoyed and that the separate preparation gave you peace of mind when ordering for someone with coeliac disease.

We’re also really glad you loved the video message feature — it’s such a lovely little extra to make a cake gift even more special!

Thank you again for choosing Sponge and for your kind recommendation. We really appreciate you taking the time to share this and look forward to baking for you again soon!

Warm regards,
Team Sponge

Bewertet mit 4 von 5 Sternen

Fresh cake and card in one!

Cake arrived on the correct day although on delivery the box was left outside in the rain which was frustrating as I was at home.
Cake was lovely and fresh and I would recommend the touch with the photograph added to the box- would use again.

8. September 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Hi Rhian,

Thank you so much for your lovely review! We’re delighted to hear that your cake arrived on the requested day, was lovely and fresh, and that you enjoyed the personal touch of the photograph on the box.

We’re really sorry, though, that the parcel was left outside in the rain when you were at home. We completely understand how frustrating this must have been, and it’s certainly not how we’d want your delivery to be handled. We’ll be sure to raise this with the courier team.

Thank you again for your kind feedback and recommendation. We’re so pleased you’d use Sponge again, and we look forward to baking for you next time!

Warm regards,
Team Sponge

Bewertet mit 5 von 5 Sternen

I wanted a gluten free cake to cheer up…

I wanted a gluten free cake to cheer up a friend who had just be diagnosed as celiac. The card cake was brilliant and delivered on time, and she said it was asoulutely delicious, so a very big thank you and well done.

7. September 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Hi Julie,

Thank you so much for your wonderful review! It’s so lovely to hear that you chose one of our Cake Cards to cheer up your friend, and we’re delighted that it arrived on time and was enjoyed so much.

We’re really pleased we could help bring a little sweetness to her day during what must have been a difficult time.

Thank you for your kind words and for choosing Sponge. We’ll be sure to share your lovely feedback with our bakery team!

Warm regards,
Team Sponge

Bewertet mit 5 von 5 Sternen

Delicious gluten & Dairy free cake

We ordered the gluten and dairy free chocolate sponge for my daughters birthday. It was delicious. Very moist, creamy and very chocolatey. You would never know it was gluten and dairy free.

11. September 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Hi Sue,

Thank you so much for your lovely review! We’re absolutely delighted to hear that your daughter’s birthday cake was such a hit.

It’s wonderful to know that you enjoyed the chocolate sponge and found it so moist, creamy and chocolatey! And hearing that you’d never know it was gluten and dairy free is such a lovely compliment to our bakers.

Thank you for choosing Sponge for such a special celebration, and we hope to bake for you and your family again soon!

Warm regards,
Team Sponge

Bewertet mit 5 von 5 Sternen

Love the cakes

Love the cakes, the choices and how easy it is to get delivered.

3. September 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Hi Emmalene,

Thank you so much for your lovely review! We’re delighted to hear that you love our cakes and the choice of flavours we offer. It’s also wonderful to know that you find ordering and delivery so easy.

Thank you for choosing Sponge, and we hope to bake for you again soon!

Warm regards,
Team Sponge

Bewertet mit 5 von 5 Sternen

My friend recommended you and I must…

My friend recommended you and I must say the whole experience was first class.The cake arrived on time for my friends who had just moved in their home to have a tea break.

3. September 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Hi Denise,

Thank you so much for your lovely review! We’re absolutely delighted to hear that your first experience with Sponge was first class, especially after being recommended to us by a friend.

It sounds like the perfect little treat for your friends as they settled into their new home, and we’re so pleased the cake arrived on time for their tea break!

Thank you for choosing Sponge, and we hope we can be part of many more special moments in the future.

Warm regards,
Team Sponge

Bewertet mit 5 von 5 Sternen

Delicious cakes as always

Sponge is my go-to place for the most delicious cakes ever! With the variety of flavours and themes available, there is always a cake to suit the occasion and the option of having additional ads ons like balloons and candles is very helpful. The option of a next day delivery is useful, although I haven't used it because some delivery companies aren't very reliable; my orders go through on Amazon so I always order cakes 2-3 days in advance to make sure that they are here on time.
Beautifully packaged - cakes arrived in perfect condition. Slight delay in delivery of my last order which confirmed Sponge's recommendation that you order 2 days in advance of required delivery/required date. Worth every penny as cakes are deep and so scrummy 😋😋

7. September 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Hi there,

Thank you so much for such a wonderful review! It means so much to hear that Sponge is your go-to for delicious cakes, and we’re absolutely delighted that you’ve been so pleased with the variety of flavours, themes and add-ons we offer.

We’re also really pleased to hear that your cakes have arrived beautifully packaged and in perfect condition. We’re sorry there was a slight delay with your last order, but we really appreciate you understanding why we recommend ordering a couple of days in advance, especially when a cake is for an important occasion.

Thank you for your continued support and for trusting Sponge with your celebrations. We look forward to baking for you again soon!

Warm regards,
Team Sponge

Bewertet mit 1 von 5 Sternen

I orderd a gluten free lemon drizzle…

I orderd a gluten free lemon drizzle cake for my friends 60th birthday celebration ,as it was a last minute at my house , I was really impressed that sponge did a next day delivery which I payed extra for , the cake did not turn up the next day it turned up the following day so I had to go and buy a cake at 6pm as I tracked it and realised it was not coming ,I emailed and phoned the delivery company saying I do t want the cake now as I was going away the next day and wouldn’t be there the celebration was the day before , sponge informed me I would have to have the cake and would not be able to get a refund they said it states in small print it can take longer what is the point in advertising next day delivery for an extra charge if orderd nefore 2pm ,i orderd at 10am ,if you can not deliver I said they should say next day delivery if your lucky fingers crossed ,I think this is very misleading I got no refund and couldn’t comment if the cake was nice as was away for a week will be back today but the cake will have been sat in my garden now for a week so I won’t be eating it very disappointed customer

1. September 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Good afternoon,

We are so sorry to hear that your order was delayed in transit and that you were left feeling disappointed following your experience with us.
We completely understand how disappointing it is when your order arrives later than requested, especially in this case, where you had arranged the cake for a specific celebration and were then due to be away from home.

Unfortunately, once a delivery is in transit our team are no longer able to intercept or amend the delivery. Customers can usually provide further instructions to the chosen courier via the tracking link, such as nominating a safe place or designated neighbour to accept the order where required, though I appreciate that in your circumstances that you are still may miss out on the opportunity to enjoy your order due to being away.

We do advise via a pop-up at checkout that, wherever possible, customers should allow additional time for their order to arrive to help avoid any inconvenience caused by unforeseen delivery delays and that orders may arrive any time between 8am - 8pm. We do appreciate, however, that this does not make the situation any less frustrating, particularly when you have paid additionally for a Next Day Service.

We genuinely value your feedback regarding the wording around our delivery options and will ensure your comments are passed on to the relevant team for consideration.

Once again, we are sorry that your experience did not meet your expectations and for the disappointment caused.
Kind regards,
Team Sponge

Bewertet mit 5 von 5 Sternen

Great gluten free cake

Always struggled to gift a good gluten free cake but I got a text from the birthday person saying it’s the best cake they’ve had so will definitely be making another order when I need cake

4. September 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Hi Amy,

Thank you so much for your wonderful review! We’re absolutely delighted to hear that we’ve helped make finding a delicious gluten-free cake a little easier for you.

Receiving a message saying it was the best cake they’ve had is such an amazing compliment! We’re so pleased the birthday person enjoyed it, and we’re thrilled to hear you’ll be coming back to Sponge whenever you need another cake.

Thank you again for choosing us, and we can’t wait to bake for you again!

Warm regards,
Team Sponge

Bewertet mit 5 von 5 Sternen

Third order I have placed this year

Third order I have placed this year Delivery on time

Mum enjoyed her cake for her 84 th Birthday cake slices surprise

4. September 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Hi Ali,

Thank you so much for your lovely review, and for choosing Sponge for your third order with us this year! Your continued support really does mean so much to our team.

We’re delighted to hear that your mum enjoyed her cake slice surprise for her 84th birthday, and that everything arrived on time. It’s wonderful to know we could help make her special day a little sweeter!

Thank you again for trusting us with another celebration. We hope to bake for you and your family again very soon!

Warm regards,
Team Sponge

Bewertet mit 5 von 5 Sternen

Utterly delicious vegan cake

Reliable delivery, ease of ordering, great choice of inviting options, utterly delicious vegan cake

4. September 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Hi Sandra,

Thank you so much for your lovely review! We’re delighted to hear that you found ordering easy, enjoyed the choice of tempting options and had such a reliable delivery experience.

We’re especially thrilled that you thought the vegan cake was utterly delicious! It’s always wonderful to hear that our vegan bakes have gone down such a treat.

Thank you for choosing Sponge, and we hope to bake something delicious for you again soon!

Warm regards,
Team Sponge

Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service A+ would highly recommend

3. September 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Hi Lesley,

Thank you so much for your fantastic review! We’re absolutely delighted to hear you received an A+ service and that you’d highly recommend us.

Your kind words mean so much to our team, and we really appreciate you choosing Sponge. We hope to bake for you again soon!

Warm regards,
Team Sponge

Bewertet mit 5 von 5 Sternen

Bought for a friends birthday and she…

Bought for a friends birthday and she said it was the best thing she’d put in her mouth all year. 🙈😂

2. September 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Hi Claire,

What a compliment! We’re absolutely delighted to hear that your friend thought the our cake was the best thing.

We’re so pleased we could help make her birthday extra special — and it sounds like you definitely chose a winning gift!

Thank you for choosing Sponge, and we hope we can bake for you again in the future!

Warm regards,
Team Sponge

Bewertet mit 5 von 5 Sternen

Everything seemed to work like…

Everything seemed to work like clockwork.
Recipient was so surprised and pleased with cake.

31. August 2026
Bewertung ohne vorherige Einladung
Sponge-Logo

Antwort von Sponge

Hi Gill,

Thank you so much for your lovely review! We’re delighted to hear that everything worked like clockwork and, most importantly, that the cake was such a wonderful surprise for the recipient!

There’s nothing better than knowing a Sponge has brought a big smile to someone’s face. Thank you for choosing us to be part of the surprise, and we hope we can help with another special delivery in the future!

Warm regards,
Team Sponge

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