The product arrived but was not what I thought I was getting. I requested to return the items and received a phone call from one of the company reps. We discussed the matter and he told me to return... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a problem with one of the delivered items, this was picked up right away and it got replaced within a week. Although my purchase was a while ago it was taken care of in an awesome way. I'll de... Mehr ansehen
Unternehmen hat geantwortet
I resent paying huge money for power points and light switches. The range is great. My only complaint is the shipping is expensive but if you buy heaps that helps!
Unternehmen hat geantwortet
Fabulous prices , open and helpful with excellent communication on acceptance and then quick , correct delivery! Definitely use again and have already told friends of the value for money .
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are a New Zealand based company founded to help both residential and industrial contractors by providing them with exceptional lighting and electrical accessories, and expert-level customer service at best value. Our products and expertise are reshaping the electrical industry with top-notch solutions that merge innovation and expertise, significantly enhancing job site efficiency. Our online store provides direct access to a comprehensive range of electrical products, including switches & sockets, lighting, and much more. We know that time is of the essence for any construction project, which is why our fast delivery service ensures that you receive your products quickly and efficiently. We understand the challenges of electrical work and we continuously strive to provide you with the best products to accomplish your projects effectively. Our commitment ensures you have reliable access to everything you need for your projects, empowering you to work with confidence and efficiency.
Kontaktinformationen
4.9
Hervorragend
123 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Sparky Shop
Thanks so much :)
Placed order on line
Placed order on line. You phoned me the next morning to advise that you were out of stock but that a shipment was due in June. You gave me the option of getting a refund or waiting for the delivery. You kept me informed and I agreed to wait as the product was exactly what I was looking for. Then on the evening of 28/05/25 you personally delivered the order to my home. Service above and beyond what you would normally expect. Great company to deal with.
21. Mai 2025
Antwort von Sparky Shop
Thank you so much for your kind words and for sharing your experience! We're truly grateful for your patience and understanding.
Delivering it personally was the least we could do to show our appreciation. Providing exceptional service is something we genuinely care about, and hearing that it made a difference to you makes it all worthwhile.
Antwort von Sparky Shop
We are grateful that you liked our products and service.
Antwort von Sparky Shop
Thanks for your feedback. :)
Bulk downlights at a great price
I ordered 40 downlights. The price was great, the lights all worked - zero failures and they're the same or better quality as what you get elsewhere. All arrive nice and quick and well packaged. Recommended.
23. März 2025
Antwort von Sparky Shop
Thanks so much for your feedback :)
Antwort von Sparky Shop
Thanks
stock not updated online
The inventory has to be spot on and must be updated daily - if people order online!
Wasting time on ordering things that are (NOT) in stock is frustrating.....Thanks! In fairness- their refund procedure was swift & helpful!
15. März 2025
Antwort von Sparky Shop
Hi Axel, sorry about the inconvenience this has caused to you. That particular product was out of stock and the alternate option we offered was not suitable. But this helps us to improve things within our company and your valuable feedback has been taken into consideration.
Antwort von Sparky Shop
Thanks for your review.
I’ll be back!!!!’
Very quick delivery and great value for money. Good advice given also.
11. Februar 2025
Antwort von Sparky Shop
Thanks
easy and efficent
Sparky Shop are easy and friendly to deal with, sent the product swiftly with no issues. Product as exactly as i required. Many thanks. Will be doing business again.
19. Januar 2025
Antwort von Sparky Shop
Thanks
Antwort von Sparky Shop
Thanks so much
Next day delivery and very responsive…
Next day delivery and very responsive to enquiries
4. Februar 2025
Antwort von Sparky Shop
Thanks so much :)
Fitted your new smoke alarms
Fitted your new smoke alarms . Easy to install all interconnected up first try . Most impressed and look great.
Thanks
27. Januar 2025
Antwort von Sparky Shop
Cheers, thanks so much
Antwort von Sparky Shop
Thanks for your feedback :)
Error with delivery address but quickly…
Error with delivery address but quickly rectified
12. Januar 2025
Antwort von Sparky Shop
Hi Kevin, Thanks for that, it was an admin error and was sorted in a timely manner. Thanks for your feedback as it will help us improve our systems and processes.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.