SparkPost Bewertungen 69

TrustScore 2 von 5

2.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Over a long period we've frequently noted .sparkpostmail.com as the sender host for persistent spammers... which tells us the 'service' is basically unpoliced; undermining the credibility of legit... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Constant spam. Fools for honeypot traps. Tries different addresses, like, {random name}@mydomain.com. I've blocked all emails sent from sparkpostmail.com's server/s and I suspect many others have d... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Ordered on Aug 3rd 2025. Cost of $54.78. Today is Dec 9th and I have never received my order or a refund. Terrible business practices. Should be booted off both Facebook, and Google and prevented... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Port25 support team has always been top notch. Seems this trend has also moved to renewals. The new renewal team (or new for me) reached out to me, extended our license for a short period without me a... Mehr ansehen

Unternehmensdetails

  1. E-Mail-Dienst

Vom Unternehmen geschrieben

Engage, activate, and retain your customers with email. SparkPost is the global leader in email deliverability, trusted to send more than 37% of the world's B2C email. The world’s most demanding senders rely on our technology to improve customer engagement, loyalty and satisfaction.


Kontaktinformationen

  • 9160 Guilford Rd, 21046, Columbia, Vereinigte Staaten

  • sparkpost.com

2.0

Mangelhaft

TrustScore 2 von 5

69 Bewertungen

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1 Stern

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Bewertet mit 1 von 5 Sternen

Ordered on Aug 3rd 2025

Ordered on Aug 3rd 2025. Cost of $54.78. Today is Dec 9th and I have never received my order or a refund. Terrible business practices. Should be booted off both Facebook, and Google and prevented from jumping in when placing an order on genuine site.

9. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Unprofessional & Useless Support – Avoid SparkPost & Messagebird

If I could give 0 stars, I would. My account has been blocked for over a week due to a billing error caused by SparkPost, and they still haven’t fixed it.

They don’t have 24/7 support, and the limited hours they do offer are completely useless. No urgency, no ownership, no professionalism. They even told me the issue was resolved when it wasn’t.

I even reached out to MessageBird, their parent company, but still no resolution. This shows how careless and unaccountable they are as an organization.

The truth is simple: they DON’T care about you or your business. For a company handling critical email infrastructure, this is unacceptable.

Stay away if you don’t want to face issues in Production later.

23. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Developers beware

Developers beware, they will suspend your account based on “suspicion” with no communication. They broke the emails in our production environment due to “suspicion” that we were scraping email addresses, we do not scrap emails and all are manually entered by our clients. We have been in business with them for SIX YEARS. We immediately tore out their infrastructure and replaced in with a competitor.

12. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Constant spam

Constant spam. Fools for honeypot traps. Tries different addresses, like, {random name}@mydomain.com. I've blocked all emails sent from sparkpostmail.com's server/s and I suspect many others have done so, too. If you want your mail to reach your client's inbox then I advice staying well clear from SparkPost.

1. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

My account got disabled because I had a…

My account got disabled because I had a credit card that declined payment to them and i fixed the credit card problem and couldn't get any assistance to get our account going again. I sent numerous emails and they don't have any way to contact them via chat or phone, so save your time and money and go elsewhere. This is terrible service.

11. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Disappointing experience after thorough research

We spent a significant amount of time researching and comparing different transactional email providers before choosing SparkPost. Based on the information available on their website, it seemed like a solid choice. The free plan had no subaccount limits, which made it an attractive option for our needs.

However, after upgrading to a paid plan to increase our sending capacity, we discovered that subaccount limits do apply to paid plans—a crucial detail that was not clearly communicated upfront. Had we known this earlier, we would not have upgraded.

When we addressed this with customer support and requested a refund, they flat-out refused, despite the fact that we had barely used the service. It wasn’t about the $75, but about the principle of transparency and fair customer treatment.

While the platform itself seemed promising, our experience with SparkPost left us disappointed. Poor communication and inflexible customer service make it a frustrating choice for transactional email. We’re glad we didn’t commit further.

20. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT USE

I don't even know what happened, they just terminated my account without saying anything, no email, no message, NOTHING. Then i wake up one day and nobody is able to signup on my app or reset their password. Hundred of $ of loss here. I lost a good amount of customer because of this shady company.

Use something else, it's not worth it. Oh yeah, and they still charged me. Of course...

7. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

We barred them! They need to clean their act up!

Over a long period we've frequently noted .sparkpostmail.com as the sender host for persistent spammers... which tells us the 'service' is basically unpoliced; undermining the credibility of legitimate users! This has been getting worse in the last year or so!

- So frequent is the annoyance that we now BAR all email which has the string .sparkpostmail.com in any header via a Cpanel filter!

I'd think twice about using this 'service' unless you want to find your messages trashed along with the Nigerian Princes, 'one weird tricks' and shonky viagra sales.

31. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolute garbage company

Absolute garbage company! How the heck do we stop spam from your servers? I'm getting sick of my email address and details being passed around (violating GDPR) from one spammer to the next, all helped along by this bunch of cowboys.

2. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No way to contact the company

We have been a customer for a while but haven't use the service for some time. Now I would like to cancel subscription but it's impossible as there is no way of contacting them without creating a ticket (and I can't login). These types of services just make you furious.

29. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Sparkpost & MessageBird are irresponsibles

Sparkpost & MessageBird are irresponsibles with their account suspension, they don't care about the impact they can produce to the customers, and they don't care about the service. They cut our service because they didn't answer to more than 25 emails and 15 tickets we opened to inform that we need the payment information which they changed when moved from Sparkpost to MessageBird. They responded 6 months latter with wrong information delaying more and more the payment, but then they cut the service. It is the worse service I have ever received.

15. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

All sparkpost email goes to my spam…

All sparkpost email goes to my spam filters. It is therefore a waste of time and money for anyone who is sending me stuff through their platform. I wouldn't be interested in anything offered by an organisation foolish enough to use it so seems like a pointless business from where I'm sitting.

19. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I am Daily reporting spammers that use…

I am Daily reporting spammers that use SPARKPOST and they do nothing about it. Never trust a company that spams and never trust a company that allows spamming via their system !

24. März 2022
Bewertung ohne vorherige Einladung
SparkPost-Logo

Antwort von SparkPost

SparkPost maintains high standards in its compliance policies. Any suspected violations are handled by our Compliance team that shuts down bad actors on our platform everyday. If you have a specific complaint to file, you can reach us at compliance@sparkpost.com.

Bewertet mit 1 von 5 Sternen

Literally the worst

Literally the worst. Do not waste time and money on them. The support is good for nothing. 1 whole day with their support repeating the same steps over and over again but still not able to setup account. Took 2 mins with mailgun to do the same. Wasted 1 day of my life. AVOID SPARKPOST.

23. Februar 2022
Bewertung ohne vorherige Einladung
SparkPost-Logo

Antwort von SparkPost

SparkPost has a no tolerance messaging policy toward senders that exhibit behavior such as phishing. Abuse of our platform is never tolerated, which is why we cannot help you.

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