Communication from SourceIoT and proposal to the solution is very good. Their sales person reached out to address the concern and discussed options and kept us updated. Such effort to communicate with... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Good pricing, easy ordering, good payment options. However, I paid for delivery stated as “usually 2-3 days” after purchase. On day 6 after purchase, still no item. I rang to ask when item would be de... Mehr ansehen
Unternehmen hat geantwortet
Still waiting to self collection, estimated 1-2 weeks for stocks to arrive. Called a few times to get my queries resolved. Email went to junk (which realised 2 days later). Updated: Self collection... Mehr ansehen
Unternehmen hat geantwortet
Expedited Delivery right before CNY. I bought the high end PC on the day before CNY and I was worried that it'll arrive only after. I messaged the team on whatsapp and they pulled all stops and made s... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
With Full-Stack Expertise, SourceIT helps you Design, Orchestrate and Manage Technologies that Drive Business Success. Elevate your meeting room and personal UC experiences with Video Conferencing Solutions from some of our renowned IT partners such as Microsoft & Zoom. Here in SourceIT, we provide a wide range of Video Conferencing Solutions for all types of Meeting Rooms. Feel free to reach out to us if you need more information regards to our products & services.
Kontaktinformationen
9 Jalan Lembah Kallang, #02-01, 339565, Singapore, Singapur
- 69783502
- sales@sourceit.com.sg
- sourceit.com.sg
3.8
Gut
87 Bewertungen
Hat 16 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good super responsive customer service
Good super responsive customer service. Solution oriented. Would buy again
9. April 2026
Proactive Communication and Customer Service
Communication from SourceIoT and proposal to the solution is very good. Their sales person reached out to address the concern and discussed options and kept us updated. Such effort to communicate with a customer is very much appreciated :)
9. März 2026
Very good service
Very good service. Though the initial model I ordered was not available, seller propose a similar model with prompt delivery.
17. März 2026
The miscommunication in collection mode…
The miscommunication in collection mode made by the staff. Company refused to honour the agreed mode of collection.
23. März 2026
Great experience with SourceIT
Great experience with SourceIT. The seller was very communicative and kept me updated about possible order delays. I appreciated being given the option to cancel if the delivery dates didn’t suit me. I also shared my delivery window, and they were able to accommodate it. Very happy with the service.
6. März 2026
Great price
Great price, quick respond, phone call to confirm certain technical stuff. At the end of the day, projector is delivered well, works very well.
4. März 2026
Staff were very helpful
Staff were very helpful, responsive and accommodating! Thank you :)
24. Februar 2026
Expedited Delivery right before CNY
Expedited Delivery right before CNY. I bought the high end PC on the day before CNY and I was worried that it'll arrive only after. I messaged the team on whatsapp and they pulled all stops and made sure I get the delivery before CNY.
12. Februar 2026
Good service
6. Februar 2026
Delivery cost should provide faster speed of delivery
Good to have a tracking system that show progress as delivery was late for a day and delivery cost is $25 .
29. Januar 2026
The paid item may be picked up more…
The paid item may be picked up more quickly or instantly. This will ease the load on the customer's mind.
6. Januar 2026
Fast and easy to collect my orders…
2. Januar 2026
Room for improvement
I placed an order for Kofax pdf software on 31st December 2025 and have no received the e licence for the product until today.
I have emailed sourceit on 5 January 2026 to inquire about the status of the product and I was told that the order is processed and that EDS renewals will give me the e licence soon.
Afterwards, there were no updates on whether I received anything or not and I received this feedback form on my email.
This shows that the after sales service is lacking. And the company fails to update anything to the customer. It seems like I need to take the initiative to ask questions about the status of a product that I purchased when I believe it is supposedly the company updates me on it. A lot of improvement needed.
31. Dezember 2025
Great customer service
26. November 2025
Disappointing the customer service
A bit disappointing. I had clearly highlighted that the item was urgent, but there was no response. The lead time given was 2–3 days, yet it still went past the promised timeline. I also mentioned that I didn’t mind paying an urgent processing fee to speed things up, but there was no reply via email or WhatsApp. Overall, the communication and follow-up could be much better.
1. Dezember 2025
Sucks
Sucks, that isn't any respond on the second email reported on the faulty set I report.
I'm waited for almost a week and I still not getting any email replied.
12. November 2025
Antwort von sourceit.com.sg
Thanks for raising this and sorry for the delayed reply.
We acknowledge the gap in responding to your second email and that’s on us.
As shared earlier, a replacement unit was already exchanged, and the second set issue is now being escalated for another claim.
Our team is actively working with the supplier to secure a new replacement for you.
We’ll follow up with you directly with the next update and appreciate your patience while this is being resolved.
Apps never update status
Even after install apps, to mentioned status update till door step, in fact no status update in apps, make it confuse and doubt even after 3 days still no update, customer service so slow
To response
30. September 2025
Antwort von sourceit.com.sg
Thanks for flagging this and sorry for the confusion caused by the app status.
You’re right that the tracking should reflect real-time updates clearly.
The lack of updates and slow response is not the experience we aim to deliver.
We’re escalating this internally to fix both the app sync and response time.
Appreciate your patience and we’ll follow up on your order status directly.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.