Avoid at all costs. All well and good arranging to purchase the vehicle. Once purchased you receive the worst customer service from the after sales team. Especially ‘Gabrielle’ the rudest lady I h... Mehr ansehen
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Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
From start to finish, my experience at SonnyAdam was exceptional. The staff were friendly, attentive, and genuinely cared about making the process smooth. What impressed me most was that the manager p... Mehr ansehen
Excellent customer service, staff are amazing. Hussain received us and assisted us with our car finance application. They were extremely helpful and made us feel at home. I highly recommend SonnyAdam... Mehr ansehen
Excellent customer service from Mertt, collection of car was smooth and easy. He allowed time for questions and ensured I was happy with everything before I left with the car. Happy to recommend.
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Sonny Adams Motor Company We have a huge selection of used cars to choose from, whether you're looking for your first car or a family car we will be able to find something that suits you. We have new stock arriving all the time, you can view our latest arrivals here or visit our showroom and test drive any of our vehicles.
Kontaktinformationen
Unit 5, Warrenwood Industrial Estate, SG14 3NU, HERTFORD, Vereinigtes Königreich
- 02039976455
- enquiries@sonnyadam.co.uk
- sonnyadam.co.uk
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Hasan was absolutely excellent
Hasan was absolutely excellent from start to finish. Did not hesitate to go the extra mile in reassuring us with all the never-ending questions we had about the car we purchased. Will highly recommend them to everyone
Excellent service for Hasan who I dealt…
Excellent service for Hasan who I dealt with, and also the manager. Bought an olive green Volkswagen Taigo from them. After purchasing any questions or problems I had they didn’t neglect answering or helping me out. Definitely recommended and would advise to ask for Hasan to get a fun but knowledge beneficial experience.
I had lovely experience with sonny adam…
I had lovely experience with sonny adam LTD. I have recently purchased a vehicle from there and I’m glad I had been allocated to Hasan. He has supported me throughout the whole process and has explained every step to me in detail in a very professional manner. They had lovely cars and would purchase from from here again. Customer service was amazing. Special thanks to Hasan and his team!!
Tas
Today got my new car happy wıth servıe…
Today got my new car happy wıth servıe thank you hasan
Went in not knowing what car I wanted
Went in not knowing what car I wanted. Hasan was very helpful and knowledgeable, guided me from beginning to end and made the whole process comfortable. If you ever go to SonnyAdams and are a bit confused, he’s the man for you. Thank you Hasan and team for making this enjoyable.
Absolutely brilliant
From the begining to the very end, Hasan has been absolutely amazing with his Assistance to us.
Hasan was great at helping me buy a…
Hasan was great at helping me buy a vehicle, he is friendly and very skilled with what he is doing.
Thank you Hasan
Excellent customer service
Excellent customer service, staff are amazing. Hussain received us and assisted us with our car finance application. They were extremely helpful and made us feel at home. I highly recommend SonnyAdam LTD. I will definitely be here for after sales service review.
Great people very helpful not pushy!
We would recommend Sonny Adams!
Sonny Adams were very helpful, informative, patient and friendly in helping us to find a family car that suited us. Sonny Adams went above and beyond to support us and were very thankful. Hussein in particular was really helpful and made finding a family car stress free and easy. Thank you!
They are a bunch of conmen
They are a bunch of conmen , I called serval times , sent emails only to not get any response from them , bought a car last year October , was told everything is good , car got delivered the boot backboard clips was broken and no service booklet was given .My fault for not checking but if you say you sell something with it ,it must be there also the MOT was passed and faults highlighted,but I did my own PMI inspection , cost me £100 , only to find that the MOT wouldn't have passed ...
Now I require the service book to sell the vehicle which will be £300 less cos the service book wasn't given and a bunch of lies was spoken to be told the Salesman who sold me the car doesn't work there anymore .
Please avoid this company like the plague.
Car was advertised with service…
Car was advertised with service history, they didn’t have it when I picked the car up as they said the auction house had it but they would send it on to me. They never sent it, I chased them 4/5 times they never came back to me or sent me the history. Once you have bought the car they do not care anymore, I would not recommend this company.
WARNING ⚠️ READ THIS BEFORE YOU PURCHASE FROM SONNY ADAMS MOTOR LTD
Stay well away from this outfit bought a vehicle on way home started having problems plastic parts coming off because they were super glued on . Next day notice a loud clicking banging noise from drive train \gearbox also checked to see if vehicle was taxed as they said it was they took my payment details but didn't tax it so I drove 170 miles home without tax if I had been stopped the vehicle would have been impounded and I would be left stranded so lost all trust in company. I requested a return and refund of vehicle on mechanical fault and electrical faults they got in touch after I sent many emails say they wanted to sort things out and could understand my position and said the would accept the return of the vehicle and inspect it after picking up the vehicle they wouldn't respond to any of my correspondence. I have asked for my part exchange back and refund but will not respond.both vehicles are on sale the rejected vehicle was put back up for sale the same day it was collected from me . So I'm without a vehicle and without the money paid for the vehicle and they will not respond to any of my correspondence. BE WARNED IF YOU BUY A VEHICLE FROM SONNY ADAMS MOTOR COMPANY HERTFORD HERTFORDSHIRE WARRENWOOD INDUSTRIAL ESTATE THEY COULD DO THE SAME THING TO YOU. Purchased vehicle on 22may request a refund and return on the 26th they picked vehicle up 10th Jun and ignore my correspondence do not trust this company or zuto they advertise this dealer as trustworthy and also motonovo finance they are also not responding next steps trading standards and financial ombudsman do not trust the three companies they are out for one thing and once they have it you are not a priority to them. Customer service terrible.staff arrogant and disrespectful it's now the 29th Jun still no refund from sonny adams provided evidence of faults would not accept this.They say they need a independent inspection just stalling tactics as the evidence I provided is more than enough proof to reject the vehicle if you read the other reviews on trust pilot you will see they have done this to many people now they are trying to say they don't recognise my experience what a joke AVOID AT All COSTS JUST LOOK AT ALL THE ONE STAR REVIEWS SAYING ALL THE SAME THING UNTRUSTWORTHY IRRESPONSIBLE COMPANY THAT DOESN'T CARE ONCE YOU HAVE PAID ANY PROBLEMS AFTER SALE YOUR FXXXED. Well within my rights to reject the vehicle as could not trust a company that asks for your details to tax a vehicle then sends you on your way knowing that the vehicle is not taxed how can you trust that company to repair a vehicle to a acceptable standard . And judging by the other one star reviews i did the right thing to reject the vehicle. Just read the other one star reviews
Hussein was really helpful throughout…
Hussein was really helpful throughout the enquiry, purchase and even delivery . He made the process less stressful. He is a great guy. He was very patience and remain calm all throughout even while finding best finance deals. I really recommend his services. Thanks a lot Hussein for your help and delivery of my new car.
Worse Car dealer MUST NOT RECOMMEND AT…
Worse Car dealer MUST NOT RECOMMEND AT ALL ❌❌ Bought a Mitsubishi Outlander REG SJ18SNN it was from them after 15 days issues starts coming car was painted both front doors were mismatched colour and It got major battry faults, shows sign as well whole car was rusted after that communication was zero I have spoken with every person working there but they did not sort the issue instead just making excuses they were trying to make themself correct about the vehicle. Vehicle HAS BEEN RETURNED THROUGH OMBUDSMAN services 🛑 dont Trust them 🙏🏻
Terrible company
Terrible company, please look through the reviews (the real 1 star ones). They are selling dodgy cars with issues that crop up weeks after purchase. Claimed they fixed an issue but no documentation to prove this. Completely ignoring all correspondence now as they have been caught out and have no evidence. Absolute cowboys, hopefully out of business soon 🙏
Just bought fiat Tipo Hussein was the…
Just bought fiat Tipo Hussein was the sales mane very polite and helpful 5stars thank you sonnyadam
Bad bodywork
Turned up to collect car but not ready.
3 hours later car still not fully cleaned but out of frustration and boredom took it. There was a possible problem with some bodywork they had done. Reassured by sales manager they could put it right in a day and ring him next day to book in.
Not convinced took it to a reputable body shop. Very poor spray job done by Sonny Adams would take a week to respray not a day!
Sales manager never returned my calls, after sales only via email.
Didn't give them chance to put right bodywork as didn't want to run risk of them making it worse.
Despite being told car had full inspection headlight bulb didn't work so definitely didn't have an inspection.
Valeted car myself as sweet wrappers and dirt left after their 'valet'.
AVOID IF THEY HAVE DONE ANY BODYWORK.
Very pleased with my experience buying…
Very pleased with my experience buying from sonnyadam. Every one was very friendly and very happy to find me the right deal with good warranty options. Hussein was very helpful and polite. Will highly recommended to everyone!
Bought a car with multiple issues
Bought a car with multiple issues, spent £12k on a vehicle I cannot drive and no resolution from Sonny Adam Ltd. Faults keep arising and Sonny Adam have made no effort to rectify the issues. I cannot believe there are any reviews higher than 1*, avoid this company at all costs.
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