Pre sales support from Grant Silverman was first class and in fact the reason that we went with Soly. Your support and advice is by far better than your competitors. After sales support from Ameli... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
On the admin side, everything was handled very conveniently through WhatsApp, had zero issues arranging things. Process itself was also very streamlined and quick. On the install side, 10/10 - clean... Mehr ansehen
Unternehmen hat geantwortet
James Lahart from the London office was excellent, 5*.Nothing was too much trouble. No question too big or too small excellent help with the whole process. Products purchase now just waiting for the i... Mehr ansehen
Unternehmen hat geantwortet
Grant explained everything in great detail and very informative. He advised on the most suitable solar panels and batteries for my home and how the installation would be carried out. Then he costed ev... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Soly
Vom Unternehmen geschrieben
Soly aims to make solar energy accessible to all selling and leasing solar energy systems, batteries, and charging stations. The company currently operates in the Netherlands, Belgium, Germany, South Africa and Italy. A certified B Corp, Soly plans to supply 500K+ households & businesses with renewable energy by 2030.
For more than 10 years, we have been making solar energy accessible to everyone.
We have installed over 800,000 solar panels for over 31,000 customers already. Showing no signs of slowing down, we have secured new funding with the aim of launching in new markets throughout Europe.
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Kontaktinformationen
1 Waterhouse Square, EC1N 2ST, London, Vereinigtes Königreich
- +442081354710
- info@soly-energy.co.uk
- soly-energy.co.uk
4.3
Hervorragend
983 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 8 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent guidance and advice
The advisor Grant provided guidance and advice regarding possible options for my property.
23. Juni 2025
Antwort von Soly
Dear Gareth,
Thank you for your kind review. We're glad Grant was able to guide you through the available options and provide advice tailored to your property. If there's anything else you need, we're always here to help.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Antwort von Soly
Dear David,
Thank you for your feedback. We're happy to hear you found the service helpful and courteous – it’s what we always aim for.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie
All good & answered my questions
All good & answered my questions. Will once I receive details.
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Soly
Dear Brian,
Thank you for your review. We're pleased to hear that your questions were answered. We look forward to following up once you’ve received the full details.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
George was extremely knowledgeable and…
George was extremely knowledgeable and helpful
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Soly
Dear Mrs Cook,
Thank you for your kind words. We're glad to hear George was able to support you with his knowledge and helpfulness throughout your consultation.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Great after sale support
Callum Hirst helped me to fix the problem SP Energy Networks has created during the mains cable replacement. He was very friendly and offered instant assistance resulting in the fix without any charges applied.
Thanks a lot Callum!
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Soly
Dear Jakub,
Thank you so much for your thoughtful review. We're thrilled to hear Callum was able to step in quickly and resolve the issue with SP Energy Networks without delay or extra cost. We’ll be sure to pass on your kind words.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Good First Call
This review is for the first call with Soly. James was very thorough in explaining how Soly’s solar system works and had the layout of the panels for the house and the price already prepared ahead of the video call. He answered all my queries in a satisfactory manner. Overall good experience.
17. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Soly
Dear Nasser,
Thank you for the kind words. We’re pleased to hear James came prepared and was able to clearly explain the system and address all your queries. We're glad the first call left a positive impression!
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Sanjeev gave advice regarding new…
Sanjeev gave advice regarding new battery & feed-in-tariff that no other company had asked me so I am grateful for this.
17. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Soly
Hi Uttam,
Thank you for your review. We’re so glad Sanjeev was able to offer insights others hadn’t and that his advice stood out. We really appreciate your feedback.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Meeting to discuss Solar solutions
Grant Silverman was very professional and friendly, he presented his information in a very clear simple to understand way and clearly knows, his subject.
The project was looked at closely and the best solution carefully arrived at.
I was very impressed with the company and it's products and if the finance is sorted out I will probably place an order.
Well done
17. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Soly
Hi Derek,
Thank you for your detailed feedback. It’s fantastic to hear that Grant was clear, professional, and helped you explore the best-fit solution for your property. We hope everything aligns for you soon and would love to welcome you as a Soly customer.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Excellent response all round.
Excellent response all round.
Professional, friendly and informative advice.
Thanks
17. Juni 2025
Antwort von Soly
Hi William,
Thank you for your kind review. We’re really pleased to hear you found the experience professional, friendly, and informative, that’s exactly what we aim for.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Proper advice and managed expectations…
Proper advice and managed expectations confirmed that my property's roof is not suitable to deliver a VFM investment/return. Much appreciated James did not take me through a an unnecessary sales pitch I valued his transparency and integrity.
16. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Soly
Hi Mark,
Thank you so much for your thoughtful review. We’re really pleased James could provide clear, honest advice and help you make an informed decision without any pressure, transparency is something we take seriously.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Very helpful
Very helpful. Prices appear to be very good.
16. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Soly
Hi there,
Thank you for your feedback! We’re glad you found our team helpful and our pricing competitive. If you’d like to explore options further or have any specific questions, don’t hesitate to get in touch.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Antwort von Soly
Hi Nigel,
Thank you for the kind words! We're happy to hear you found our team personable and clear throughout your solar journey. Please reach out if you need anything else.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
The consultant was very well informed…
The consultant was very well informed and prepared, and was pleasant in manner and responsive to my requirements.
13. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Soly
Dear Customer,
Thank you for leaving a kind review. It's good to hear our consultant was well informed and prepared, we'll be sure to pass it on.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Antwort von Soly
Hi Paul, thank you so much for the kind words! We're really glad to hear you found the team helpful and friendly, that’s exactly what we aim for.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Antwort von Soly
Hi Jeff,
We really appreciate your feedback. We're so pleased to hear you had a helpful and informative experience with us, thanks for taking the time to share it!
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Really knowledgeable
Really useful and knowledgeable conversation with Grant Silverman. Considered my situation and helped to alleviate concerns about the process
13. Juni 2025
Antwort von Soly
Hi Thomas,
Thanks for your review. It’s great to hear Grant was able to support you with clear, knowledgeable advice. We're glad your concerns were addressed, we're here to help every step of the way!
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Useful chat thanks
Useful chat thanks - disapointing that panels cant be fitted to my flat roof - but interested in the battery situation but probably doesnt make sense economically for me.
13. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Soly
Hi Ben,
Thank you for your honest feedback. We're glad you found the chat useful, even though the flat roof limitation was disappointing. If you’d like to explore future options or revisit battery storage further, we’d be more than happy to help.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Very courteous conversation
James took his time to ensure I understood all aspects of what is involved in getting solar panels installed. It felt like a very relaxed, no pressure interaction and I came out of it with a much better understanding of the options available to me.
12. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Soly
Hi Anjum,
Thank you for your lovely review. We're thrilled to hear James was able to offer such a courteous and relaxed consultation, no pressure, just helpful information.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Isaac was courteous, professional and knowledgable on solar systems
Isaac was courteous, professional and knowledgable on solar systems. He answered and explained all the issues I raised. I felt he was honest and unlike many other Solar companies I’ve dealt with.
11. Juni 2025
Antwort von Soly
Hi Graham,
Thank you for your feedback. It’s fantastic to hear Isaac delivered a courteous, knowledgeable, and honest experience, we pride ourselves on exactly that.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Informed sales person
Great sales man informative and clear but also listened
11. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Soly
Hi Helen,
Thank you so much for your kind words. It’s great to hear you had an informative and clear experience, with someone who listened to your needs. We really appreciate the feedback.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.