Wish I could give more than 5 stars for the review. I actually created some issues with my order; I am definitely not an electrician. I actually fried my lights! I explained what I did to the tec... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Always a pleasant experience working with these people. They are prompt to respond, have great knowledge of their products, and genuinely care about helping their customers. Every time I need Neon and... Mehr ansehen
I had a very good experience with Solid Apollo. The ordering process was straightforward, and I was impressed by the selection of LED lighting products available. The product I received was well made... Mehr ansehen
I love doing business with Solid Apollo - the technicians are excellent and they ensure I get the right equipment and guidance I need to solve my accent lighting needs. There aren't many businesses le... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Solid Apollo was founded in 2009 with the mission statement of bringing to the market energy efficient LED lighting and LED lighting control systems in just one place.
Vom Unternehmen geschrieben
Kontaktinformationen
2125 196th St SW Suite 112 , 98036, Lynnwood, WA, Vereinigte Staaten
- 425 582 7533
- info@solidapollo.com
- solidapollo.com
4.9
Hervorragend
2230 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Solid Apollo is a SOLID choice for your…
Solid Apollo is a SOLID choice for your LED needs. I've been using their products since 2015 to produce environmental graphics and illuminated signs. Their website is very thorough and handy for specifying components for your project. Products are always in stock, I've never experienced an "out of stock"! On the rare occasion I've spec'd the wrong component, they are happy to replace or refund. Consistant, reliable, service everytime. I would not hesitate to recommend Solid Apollo.
21. Januar 2025
Antwort von Solid Apollo LED
Hi James,
Thank you so much for your kind words and for being such a loyal customer since 2015! We're thrilled to hear that our products and service have been consistently reliable for your environmental graphics and illuminated signs projects. It's great to know our website has been helpful in specifying components, and we’re glad you’ve had positive experiences with our customer service. Your recommendation means a lot to us, and we look forward to continuing to support your future projects!
Sincerely,
Solid Apollo
Custom-length LED light strips
Custom-length LED light strips — being used to light a display niche in our front hall — are perfect!
My only comment is that the plastic clips to retain the strip are not quite aggressive enough, the strip pops out easily.
17. Dezember 2024
Antwort von Solid Apollo LED
Hi BGM,
Thank you for your review! We're so glad to hear that the custom-length LED light strips are working perfectly for your display niche. We appreciate your feedback about the plastic clips, and we'll take it into consideration for future improvements. If you have any other concerns or need assistance, feel free to reach out!
Sincerely,
Solid Apollo
This shop made it easy
This shop made it easy. Very small purchase but they solved it for me
24. Januar 2025
Antwort von Solid Apollo LED
Hi Fox,
Thank you for your kind words! We're so glad we could make your purchase easy and provide the solution you needed, no matter how small. If you ever need anything else, we're here to help!
Sincerely,
Solid Apollo
Ordering is easy
Ordering is easy. Shipping is fast. Product is good. They are responsible and helpful. We will keep returning.
6. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Solid Apollo LED
Hi Adrienne,
Thank you for your wonderful review! We're so glad to hear that you find ordering easy, shipping fast, and our products up to your standards. It's great to know you feel supported by our team, and we're thrilled to have earned your trust. We look forward to continuing to serve you in the future!
Sincerely,
Solid Apollo
I wasn't sure what to expect
I wasn't sure what to expect, but this completely blew me away. I'll definitely be coming back for more.
13. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Solid Apollo LED
Hi Alex,
Thank you for the amazing feedback! We're so glad to hear that we exceeded your expectations. It means a lot to us, and we're excited to have you as a customer. We look forward to serving you again soon!
Sincerely,
Solid Apollo
Great 5 star company
Great 5 star company! Customer service is very knowledgeable about their products, and always answers any questions, takes my order quickly, and fast shipping. AAA+++ I've been using these guys for years to supply my neon rope lighting that is used in our custom business signs, and chandeliers. Never an issue with these guys.
17. Januar 2025
Antwort von Solid Apollo LED
Thank you so much for the kind words and continued support! We're excited to hear that our customer service and products have consistently met your expectations. It's always a pleasure to serve loyal customers like you who rely on our neon rope lighting for such creative projects. We appreciate your trust and look forward to working with you for many more years to come!
Sincerely,
Solid Apollo
Antwort von Solid Apollo LED
Hi Jakob,
Thank you for the great feedback! We're so glad to hear that you've had a positive experience with both our team and products. It's always a pleasure to work with customers like you. If you ever need anything in the future, we're here to help!
Sincerely,
Solid Apollo
Shipping took way too long and when…
Shipping took way too long and when package finally arrived it was missing parts. This delayed the start of the project even further. Will find another supplier in the future.
Regards,
Mike
6. Januar 2025
Antwort von Solid Apollo LED
Hi Mike,
Thank you for sharing your feedback, and I sincerely apologize for the delays in both shipping and the missing parts in your order. We do have a notice on our website regarding potential USPS delays, but we understand how frustrating it must have been to face this inconvenience. I’m also sorry that we missed parts in your order — that’s definitely not the experience we strive to provide.
As soon as we were made aware of the missing parts, we immediately shipped them out to you. We hope this helped, but we completely understand your frustration.
Again, I’m really sorry for the trouble this has caused and appreciate your understanding. If there’s anything else we can do for you, please don’t hesitate to reach out.
Best regards,
Solid Apollo
Their product quality is top notch and…
Their product quality is top notch and they have excellent customer service if there is ever a problem.
9. Januar 2025
Antwort von Solid Apollo LED
Hi Evan,
Thank you so much for your kind words! We're thrilled to hear you're happy with the product quality and our customer service. We always aim to provide the best experience possible, and your feedback means a lot to us. If you ever need anything in the future, don’t hesitate to reach out!
Sincerely,
Solid Apollo
Fast service on a small order needed in…
Fast service on a small order needed in a hurry
9. Januar 2025
Antwort von Solid Apollo LED
Hi Frederick,
Thank you for your feedback! We're so glad we could provide fast service for your order. We strive to meet all our customers' needs, even in a hurry, and it’s great to know we hit the mark. Looking forward to serving you again soon!
Sincerely,
Solid Apollo
100/100
Thank you Solid Apollo for a seemless interaction. My sales associate had in depth knowledge of the product, the inventory, and the website. helped me to make a purchase with confidence.
9. Januar 2025
Antwort von Solid Apollo LED
Hi Derek,
Thank you for your kind words! We're so happy to hear that your experience was seamless and that your sales associate was able to assist you with confidence. We pride ourselves on providing excellent service and knowledgeable support to make sure you feel comfortable with your purchase.
Sincerely,
Solid Apollo
Antwort von Solid Apollo LED
Hi Ava,
Thank you for the compliment! We're thrilled to hear you're enjoying the system. It’s always great to hear that our products are making a difference.
Sincerely,
Solid Apollo
I'd do it again
Website is easy to navigate. Found exactly what I wanted and it arrived astoundingly fast. I'd absolutely order again when I need a similar product, which I haven't installed yet because it's too cold on the porch right now.
6. Januar 2025
Antwort von Solid Apollo LED
Hi Peggy,
Thanks so much for the positive feedback! We're glad you found what you were looking for and that it arrived so quickly. We hope it’s perfect once you get it installed! Stay warm out there, and don't hesitate to reach out if you need anything else.
Sincerely,
Solid Apollo
Items arrived quickly
Items arrived quickly. My installer had no problem putting the lighting system together.
9. Dezember 2024
Antwort von Solid Apollo LED
Hi C.G.,
We appreciate your feedback! We're so happy to hear the items arrived quickly and that your installer had no trouble putting the system together. It’s always great to know everything worked smoothly.
Sincerely,
Solid Apollo
I have been buying LED products from…
I have been buying LED products from the for over 10 years and need had an issue with costumer service, shipping or there products.
I would alway recommend the for your LED needs.
31. Dezember 2024
Antwort von Solid Apollo LED
Hi Scott,
Thanks so much for the awesome review! 😊 We really appreciate your loyalty over the years. It's great to hear you've always had a smooth experience with our products, shipping, and customer service. Thanks for recommending us – we're so happy to have you as a customer! Let us know if you ever need anything in the future.
Sincerely,
Solid Apollo
The staff at Solid Apollo are very…
The staff at Solid Apollo are very knowledgeable and great to work with. The LED products is also really great; It is hard to find quality dim warm LEDs and Solid Apollo has them. We are designers and specialize in quality lighting for interiors. The last order was for a project in Berlin and we were able to order and have it shipped directly. We highly recommend Solid Apollo!
9. Dezember 2024
Antwort von Solid Apollo LED
Hi Briggs,
Thank you so much for your wonderful review! We’re thrilled to hear that our team and LED products have been able to meet your high standards. It’s great to know that the direct shipping to Berlin worked seamlessly for your project. We’re always happy to support our international clients, and we’re glad that our dim warm LEDs are a perfect fit for your designs. We truly appreciate your recommendation and look forward to collaborating with you again in the future! If you ever need anything further, don’t hesitate to reach out.
Sincerely,
Solid Apollo
The representative who answered my call…
The representative who answered my call was very helpful in fulfilling my needs. I was not sure what I needed. The rep was able to pull up my previous order from 7 years ago and fill the order with the correct items. In less than 5 mins I was done!
3. Dezember 2024
Antwort von Solid Apollo LED
Hi Casey,
Thank you for your amazing feedback! We're so glad to hear that our representative was able to quickly assist you and pull up your previous order to ensure you received the right items. We strive to make the process as easy and efficient as possible for our customers, and we're thrilled that we could meet your needs in just a few minutes. If you need anything else in the future, don’t hesitate to reach out. We're here to help!
Sincerely,
Solid Apollo
This is the 2nd time I've purchased LED…
This is the 2nd time I've purchased LED strip lights from Solid Apollo. Product are great. This last order I selected an under powered power supply. They reached out to me and helped me get the correct one.
24. Dezember 2024
Antwort von Solid Apollo LED
Hi Joseph,
Thank you for your continued trust in Solid Apollo! We’re thrilled to hear that you’re happy with your LED strip lights and that our team was able to assist in getting you the correct power supply. We’re always here to ensure you have everything you need for your projects to be a success. If you ever need anything else, don’t hesitate to reach out. We look forward to helping you again in the future!
Sincerely,
Solid Apollo
I needed an additional transformer
I needed an additional transformer, so I ordered it and paid the additional fee to receive in two days. But due to the holidays, that could not be done so Solid Apollo contacted me and sent it normal delivery since I would be out of town and refunded the expedited delivery fee.
24. Dezember 2024
Antwort von Solid Apollo LED
Hi Jason,
Thank you for your thoughtful review! We’re so glad to hear that we could accommodate your needs and make sure the delivery worked out even with the holiday challenges. Customer satisfaction is our top priority, and we’re happy to have been able to refund the expedited shipping fee and adjust the delivery to suit your schedule. If you ever need anything else, feel free to reach out—we’re always here to help!
Sincerely,
Solid Apollo
Follow up call
My order was not complete. I know that but out of concern they call to let me know that stuff was missing.
and to suggest a different transformer.
(I had only order 1 90w transformer and 2 roll of 75w dotless leds.)
19. Dezember 2024
Antwort von Solid Apollo LED
Hi Paul,
Thank you for sharing your experience! We’re glad to hear that our team was proactive in reaching out to you. We always aim to ensure our customers have exactly what they need for their projects, and it’s great to know that we were able to address that for you. If you ever need further assistance, please don’t hesitate to reach out. We’re here to help!
Sincerely,
Solid Apollo
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