I was introduced to your Solenco CF8500 in 2021 after 3 weeks in hospital with COVID. It is a sturdy product. I'm waiting for the filters to arrive August to replace mine. I live in Newcastle KZN... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Prompt friendly response to request for help with problem on the Solenco bought week earlier(11 June 2026) Couriers collected the Solenco same day. Repairs carried out and Solenco returned by couriers... Mehr ansehen
Ordered the incorrect filters and the sales agent picked it up and confirmed telephonically if the order is indeed correct. Solenco were very helpfull to resolve the issue. Also bought the automat... Mehr ansehen
The people at the company responded quickly to my questions, gave me good advice and was helpful in choosing the right product. The product already arrived and seems of high quality. Currently I have... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Solenco is a leading provider of award-winning home air treatment solutions, dedicated to enhancing indoor air quality and promoting healthier living environments. Our extensive product range includes top-quality dehumidifiers, air purifiers, evaporative coolers, robot vacuum cleaners, and fans, all designed to meet the diverse needs of our customers in the UK and South Africa. At Solenco, we are committed to sustainability and energy efficiency. Our products are designed to be eco-friendly and cost-effective, providing value to our customers while minimizing environmental impact. We also offer free shipping throughout South Africa and have over 20 years of experience in the industry, ensuring reliable after-sales support. Experience the benefits of improved air quality and home comfort with Solenco's innovative solutions. Visit our website to explore our full range of products and find the perfect fit for your needs.
Kontaktinformationen
Südafrika
- solencostore.com
4.8
Hervorragend
636 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Quick and efficient service
Quick and efficient service, easy on-line system, fast delivery.
Very happy with the product.
12. Januar 2026
The product is really effective and was…
The product is really effective and was delvered the very next day! Exceptional customer service.
2. Dezember 2025
Have not received my order placed and…
Have not received my order placed and paid for over a week ago!
12. Januar 2026
Fantasic product
Fantasic product, works like a charm.
Dropped the rooms humidity from 70% down to 53% in a few hours.
Wish I had bought this earlier.
9. Januar 2026
Professional and fast.
I needed a remote for an older model of a Meaco fan. Not only did Solenco have it in stock, they delivered it at my door within 24hrs. Great service.
7. Januar 2026
I received the filter on time
I received the filter on time, but when I fitted it, the light still showed yellow. I called Solenco and the consultant told me the sensor probably needed to be replaced, but I should first try blowing onto the sensor with the hairdryer, which I did (cool function). But it still showed yellow afterwards. I already had the machine serviced by you once before because of a faulty sensor, and now have to do it again!. It's a very costly air purifying system, with the regular change of air filter, and faulty sensors. If I would have been told that at @Home, where I purchased it, I wouldn't have bought it.
7. Januar 2026
Antwort von Solenco
Hi Maike,
Thank you for taking the time to share your experience, and we’re sorry for the frustration this has caused.
We’re glad the replacement filter reached you on time, but we understand how disappointing it is when the indicator does not reset as expected, especially given that you’ve previously had the unit serviced for a sensor-related issue. That’s certainly not the ownership experience we aim to provide, particularly for a premium air purification system.
The filter indicator is linked to a usage and air-quality sensor, and in rare cases the sensor can become faulty, which may cause the light to remain yellow even after a new filter is fitted. While troubleshooting steps like cleaning the sensor can sometimes help, it’s clear in your case that this has not resolved the issue.
We’d really like the opportunity to put this right for you properly. Please could you email us at info@solenco.co.za with your details, referencing this review, so we can arrange a full assessment and resolve the sensor issue as quickly as possible.
Thank you again for your feedback, it helps us improve both our products and the support we provide.
Kind regards,
The Solenco Team
Good advice and quick delivery
6. Januar 2026
The goods arrived at the allotted time
The goods arrived at the allotted time, purchase was simple. The purifier is efficient and the humidifier silent and leaves no water lying around it.
5. Januar 2026
MeacoFan 260C cordless TOPS !!
Purchased this second MeacoFan 260C because the first one was performing well - good battery life, very portable.
Delivery within two hours of placing order !! Very impressed.
5. Januar 2026
Excellence
Excellent products.
Excellent customer service.
Excellent, speedy delivery.
What's not to love!
5. Januar 2026
The order process was easy and product…
The order process was easy and product was delivered within a reasonable time
5. Januar 2026
Good communication quick delivery
17. Dezember 2025
Excellent service and product
Order was processed quickly and smoothly. Regular updates were provided. Excellent product, was on special too 👍 First class experience, thank you!
22. Dezember 2025
Very promt hassel free delivery.
9. Dezember 2025
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