I was introduced to your Solenco CF8500 in 2021 after 3 weeks in hospital with COVID. It is a sturdy product. I'm waiting for the filters to arrive August to replace mine. I live in Newcastle KZN... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Prompt friendly response to request for help with problem on the Solenco bought week earlier(11 June 2026) Couriers collected the Solenco same day. Repairs carried out and Solenco returned by couriers... Mehr ansehen
Ordered the incorrect filters and the sales agent picked it up and confirmed telephonically if the order is indeed correct. Solenco were very helpfull to resolve the issue. Also bought the automat... Mehr ansehen
The people at the company responded quickly to my questions, gave me good advice and was helpful in choosing the right product. The product already arrived and seems of high quality. Currently I have... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Solenco is a leading provider of award-winning home air treatment solutions, dedicated to enhancing indoor air quality and promoting healthier living environments. Our extensive product range includes top-quality dehumidifiers, air purifiers, evaporative coolers, robot vacuum cleaners, and fans, all designed to meet the diverse needs of our customers in the UK and South Africa. At Solenco, we are committed to sustainability and energy efficiency. Our products are designed to be eco-friendly and cost-effective, providing value to our customers while minimizing environmental impact. We also offer free shipping throughout South Africa and have over 20 years of experience in the industry, ensuring reliable after-sales support. Experience the benefits of improved air quality and home comfort with Solenco's innovative solutions. Visit our website to explore our full range of products and find the perfect fit for your needs.
Kontaktinformationen
Südafrika
- solencostore.com
4.8
Hervorragend
636 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I was so impressed with the service I…
I was so impressed with the service I received from Kyle, he went out of his way to send pictures and give me information on the product I wanted. Item arrived in perfect condition and I will definitely purchase from Solenco again. Haven't experienced such good service in a long time.
26. März 2026
MeacoDry Arete® Two 12L Dehumidifier / Air Purifier
The order process went smoothly even after we changed our minds on the model we wanted. The staff at Solenco were very friendly and helpful assisting us to make the additional payment. The unit was dispatched very quickly and arrived in good time. We are happy with the unit and it is certainly helping to reduce the excess moisture in the house.
7. April 2026
Excellent service throughout the process
Easy check out, smooth comms and updates throughout the process, and order delivered quickly and with care
30. März 2026
I have still not received my order
Updated: Order was received on 7 April. Its frustrating as the order was dispatched on the 30th March. I'm more update that nobody communicated with me during the 30th March and 6 April
I have still not received my order. Considering the value of the order I would have also expected some sort of updates and communication as to where my order is, its been more than 7 days. This is really poor service between Solenco and DSV.
30. März 2026
Antwort von Solenco
Hi Karind,
We’re really sorry to hear that you haven’t yet received your order, especially given the time that has passed, we completely understand your frustration.
Please rest assured that we are actively in contact with our courier partner, DSV, and are following up urgently to ensure your order is delivered as soon as possible. This level of delay and lack of communication is not the standard we aim to provide, and we are taking this matter up directly with them.
We will continue to monitor this closely and keep you updated until your order is safely delivered.
Thank you for your patience, and again, our sincere apologies for the inconvenience caused.
Kind regards,
The Solenco Team
I have a selection of Solenco products
I have a selection of Solenco products. Extreme quality and excellent service. I would recommend them and definitely buy from them again.
9. März 2026
I was constantly kept updated on the…
I was constantly kept updated on the status of the delivery and the item was doubled packed which I appreciated.
16. März 2026
seamless order and delivery
23. Februar 2026
Great customer service and delivery
Excellent customer service and delivery was fast. Enjoying both my air purifier and my combo dehumidifier/air purifier I purchased.
3. November 2025
Online purchase was easy
Online purchase was easy. Delivery was withiout hassle and delivered as promissed.
9. März 2026
Super fast delivery
Super fast delivery. The prodct works great. Makes a difference for my kids with multiple allergies.
23. Februar 2026
Ordering was easy
Ordering was easy. Chat function on website was prompt. Products are good quality.
5. März 2026
Great product
Delivery was quick. Products are as advertised. We are sleeping better and the air quality has improved in our rooms. Sleepmode really works well. Very impressed with the product.
17. Februar 2026
Online ordering is so smooth and easy
Online ordering is so smooth and easy, no sophistication, just ease. I express delivery is awesome, products was delivered in 24 hours. The products are very good, this is my second purchase
25. Februar 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.