I expected a normal casino account screen. Then account pages felt like separate systems. The clean design didn't help when details mattered. All I was trying to do was resolve a minor acco... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The VIP rakeback scheme credits dynamic rebates after every single spin regardless of whether your session ends in profit.
I launched case #3158 after the account page contradicted itself. The problem was that the FAQ paragraph ignored the screenshot. The support chat closing mid-message was the bit that ended it for me.... Mehr ansehen
Cashback displayed on the account banner after work. Then the rewards area remained empty after relogging. That turned a minor reward into homework. The screenshot was already in the thread... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
First time I needed help and the help…
First time I needed help and the help centre search returned nothing for withdrawal pending. Live support chat makes you pick a category, none of them about withdrawals, so I picked technical and was told technical don't handle withdrawals.
The limit change page accepted my…
The limit change page accepted my request, then account settings still showed the old number. Support said it can take time.
Fine, but the page should say that before I panic not exactly confidence-building.
In my case
In my case, halfway through the session, two representatives gave different answers about request 64003. Without any warning, no clear status, just another screen to refresh.
they removed bank transfer as a payout…
they removed bank transfer as a payout option the week I needed it
The verification tab looked complete…
The verification tab looked complete until cashout. Then a fresh request appeared and the payout stopped at review, which felt backwards. The status did not explain the next step. Support still had the same old note afterwards.
Live Roulette loaded
Live Roulette loaded, then the table listing displayed no available seats for twenty minutes. The lobby kept advertising it like it was ready to play. I ended up checking the identical screen again afterwards.
The lobby looked crowded on my phone…
The lobby looked crowded on my phone until I used filters. Search found Buffalo King, recently played saved it, and the next login picked it up again. No big praise, just less scrolling than expected 😅.
Emma in chat explained to me the…
Emma in chat explained to me the payment had left on the 14th, ticket #18427 if anyone from there is reading this. On the 19th a different agent said it had never been processed because the account was flagged. No one had emailed me about a flag. I provided the same two documents I had already sent in January, and the money finally arrived on the 23rd with no apology and without any explanation of what the flag had been.
The filter says new games
The filter says new games, but half the tiles open to a maintenance message. Why show them in the lobby if they cannot be launched. I had to check the same screen again later. Support still had the same old note afterwards.
Payout returned without explanation…
Payout returned without explanation today.
terms chaged after I joined.
Chat queue said position 18
Chat queue said position 18. After twenty minutes it jumped back to 24. I gave up because my train was already late.
I launched case #3158 after the account…
I launched case #3158 after the account page contradicted itself. The problem was that the FAQ paragraph ignored the screenshot. The support chat closing mid-message was the bit that ended it for me. I probably wouldn't have minded if the site had simply shown one accurate status, honestly.
theres no dark mode on desktop which my…
theres no dark mode on desktop which my eyes would thank me for at midnight, but the lobby font is large and clear so its manageable. everything else works great, spins, cashier, all of it.
In my case
In my case, the wagering contribution table is clear enough when you eventually find it, and that's the issue, since it lives three clicks in and nothing on the offer points you at it.
Email support replied after midnight…
Email support replied after midnight with one copied FAQ paragraph.
It didn't mention my 72 withdrawal, my ticket number, or the screenshot I provided. I saved a screenshot before closing the screen.
I opened ticket #52760 after the…
I opened ticket #52760 after the account page contradicted itself. After that, one agent stated the bonus expired and another stated active. Friendly support isn't useful when no one reads the thread. The entire process was more confusing than it had any reason to be.
Live chat reached position two
Live chat reached position two, refreshed, and sent me back to eighteen. After the third attempt I stopped trying, when I checked again after work.
Cashback showed on the account banner…
Cashback showed on the account banner around 11pm...
The issue was that max spin size appeared after I had already played. that turned a small reward into homework.
That tiny mismatch made the whole account harder to trust.
even after relogging
even after relogging, the reload offer vanished after the deposit.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








