Great customer service. Jayne was fantastic throughout our purchase. No pressure but there to answer any questions. Gave a lot advice about the whole purchase process from choosing what we want colou... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Lovely, welcoming showroom with lots of variety on display and to try out. Jayne was really helpful in showing us several options that might meet our requirements and answering lots of questions.... Mehr ansehen
Unternehmen hat geantwortet
Incredibly impressed. Visited a competitor who were less than inspiring. Walked into Sofology Gateshead and met Earl. No pressure, just great service. Earl took the time to discuss lifestyle, bu... Mehr ansehen
Unternehmen hat geantwortet
The delivery was made well within its time slot. The assembly and fitting of our sofa, chair and ottoman pouffe was done with diligence and upmost professionalism. They did a great job and left ou... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktinformationen
Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Vereinigtes Königreich
4.9
Hervorragend
4046 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Sofology - Gateshead
Thank you for sharing Leanne :-)
Antwort von Sofology - Gateshead
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Really friendly
Really friendly
Fabulous products
Thank you Earl from Gateshead Store 👏👏👏
10. Januar 2026
Antwort von Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Visited Gateshead store
Visited Gateshead store, staff were very helpful. Gave me all info such as sizing and whether sofa could be separated for delivery. Sheena supported with purchase, friendly and professional.
11. Januar 2026
Antwort von Sofology - Gateshead
Thank you for awarding us 5 stars Gillian!
Great interaction with Salesperson
Great interaction with Salesperson great sofa purchase
11. Januar 2026
Antwort von Sofology - Gateshead
Thank you Mr Cornish :-)
Jane was very helpful
Jane was very helpful, really approachable. Price was competitive. Sofa is perfect
11. Januar 2026
Antwort von Sofology - Gateshead
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jane. Have a great day 😊
Danielle was fantastic
Having been let down by Furniture Village, we looked elsewhere. I am so glad we did. Danielle (Gateshead) was fantastic and we got just what we wanted. Great staff, Sofology!
10. Januar 2026
Antwort von Sofology - Gateshead
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Earl was fantastic
Earl was fantastic! Super knowledgeable, great explanation and helped me narrow down colours! 10/10 would recommend and always love a sofology sofa!
31. Dezember 2025
Antwort von Sofology - Gateshead
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Earl. Have a great day 😊
The staff Jayne and Emma have been…
The staff Jayne and Emma have been amazing through this long process . The help and support and patience were very much appreciated on my side.
8. Januar 2026
Antwort von Sofology - Gateshead
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Helpful and friendly staff member
Lady who helped us, Jayne, was very knowledgeable, friendly and helpful . She was able to advise on our preferences and placed an order for us with a kind and respectful manner. Delivery was scheduled to suit our needs.
9. Januar 2026
Antwort von Sofology - Gateshead
Thank you so much for your 5-star review!
Antwort von Sofology - Gateshead
Thank you for taking the time to give us your feedback. 😊
Found exactly what we wanted and great service
Found exactly what we wanted, and the salesperson, Sheena, was extremely helpful.
7. Januar 2026
Antwort von Sofology - Gateshead
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Excellent service
The shop displays were welcoming. The sales people were friendly but not pushy.
We were made to feel welcomed and felt comfortable. All the information was given to us clearly. We were able to buy the exact furniture we required.
1. Januar 2026
Antwort von Sofology - Gateshead
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Good choice and presentation of sofas
Good choice and presentation of sofas .
Reasonable prices .
Sales person helpful , knowledgeable and pleasant.
6. Januar 2026
Antwort von Sofology - Gateshead
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience.
Antwort von Sofology - Gateshead
Thank you for sharing your experience
New sofa
Sheena was brilliant and couldn’t do enough to help. Very knowledgeable about the products, great work 👍
27. Dezember 2025
Antwort von Sofology - Gateshead
Thank you for sharing your experience!
5star service All Staff very polite and…
5star service All Staff very polite and professional.Thank you all.
Regards
The Snaith's
4. Januar 2026
Antwort von Sofology - Gateshead
Thank you for awarding us 5 stars :-)
Antwort von Sofology - Gateshead
Thank you for the amazing 5-star feedback! ⭐⭐⭐⭐⭐
Left to browse on my own
Being left to browse on my own without interference. But Terry was here when I returned to the sofa of my choice.
4. Januar 2026
Antwort von Sofology - Gateshead
Thank you for the amazing 5-star feedback! ⭐⭐⭐⭐⭐
Patient not hard sell and friendly
4. Januar 2026
Antwort von Sofology - Gateshead
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.