Sofa Bed Expert Bewertungen 191

We ordered an in-stock sofa online on a Saturday at 8pm. Fast forward to Sunday at 10:30am and the sofa is here, assembled. Unbelievably good service and so much better than the terrible experience we had with Nabru previously. Thank you!

An internal door was badly damaged and needed replacing and our hall was left full of rubbish when our sofa bed was delivered. The sofa bed itself was also damaged. Sofa bed expert promised on many occasions to cover the cost of the door replacement at least. They were provided with receipts and photos but we are still waiting. The damage was done in November 2021!!! Communications have been appalling with me having to chase and chase. I have been promised a refund many times (including last week) but we are still out of pocket and with a damaged sofa.

Do not buy from them.
Absolutely rubbish quality. Seats collapsed just after few months. Folding out is a nightmare…. Lower part just jumping out …. Avoid it if you don’t want to loose your money…. No contact with company after you paid 😡

I turned to this company after waiting 7 weeks for the exact same sofa bed from another company, and then being let down. Within 2 weeks I had a great quality sofa bed delivered for free (far up north aswell) into my lounge. I have slept on it myself, it does need a memory foam mattress topper but is great quality.

I ordered a 'Mocca king-size chaise corner sofa bed' in a custom colour. I was not issued a receipt for my purchase, but the sofa-bed was delivered within the expected time frame. I tested the mechanism once when delivered, but two weeks later have opened the bed up only to discover that two of the springs have burst through the bottom of the sofa cushion, tearing through the fabric, and that two of the hooks securing the springs have fallen out. This is totally unacceptable for a brand new sofa-bed that cost in excess of £1400 and I expect a prompt, functional replacement to be issued by the company

Purchased one of their "Mocca" Sofa Beds. Was a bit sceptical about buying such a product online at first. They were available to answer questions out of hours which was helpful. Sofa arrived as promised within a couple of days of ordering, delivered well wrapped up on a pallet. Simple enough to assemble. Very happy with the solid build quality of the frame, the fabric material and finish. Quite firm to sit on (which is what I wanted, and as they told me it was). Good buying experience and I would recommend this company both in terms of customer service and quality of the product.