Snug.com Bewertungen 235

TrustScore 4 von 5

3.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Snug has been a great tool. It has made applying for houses simple, with a clear step by step process starting from the very first step which is creating your application. Seeing the progress of... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Snug has been very supportive, very good communication and always doing their best. My partner and I have recently been approved for a place we now call home and it’s all thanks to Snug. I would defin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

The snug app would be the worst application app we’ve come across. Almost impossible to upload files without having to attempt multiple times. Requiring 100 points and having Drivers License, Medica... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My girlfriend and I were sceptical at first. Another rental lease agreement app and more information to fill out. However this was the best decision of our lives. We were told the rental market here w... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Leasing-Service

Vom Unternehmen geschrieben

Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.


Kontaktinformationen

3.8

Gut

TrustScore 4 von 5

235 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

My girlfriend and I were sceptical at first

My girlfriend and I were sceptical at first. Another rental lease agreement app and more information to fill out. However this was the best decision of our lives. We were told the rental market here was high competition however we’ve moved interstate - and within two days of us sleeping in an Airbnb we were successfully accepted to lease our new home in Cairns in the tropical Far North Queensland. We couldn’t be happier we chose to use snug.com!

6. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks for sharing your experience, Matthew! We're so pleased Snug could help you find your new home. Enjoy every bit of it!

Bewertet mit 4 von 5 Sternen

Really helpful

Really helpful, I got an apartment agreement with the first application issued in the platform. However, I felt the format didn't let me add comments to information attached to clarify some data, nor add questions related to the offer or conditions. So, there's room for improvement.

29. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Kent, thanks for taking the time to share your positive experience on Snug and the feedback on the platform. We'll definitely take that into consideration.

Bewertet mit 4 von 5 Sternen

easy to set up and use snug

easy to set up and use snug! we got our dream home

7. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks Cecilia, great to hear you secured a dream home with Snug! We appreciate hearing about your positive experience.

Bewertet mit 5 von 5 Sternen

Snug was very easy to use and very…

Snug was very easy to use and very efficient

1. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks for sharing your positive experience Carmel. We've focused on making Snug easy for all renters and property managers.

Bewertet mit 5 von 5 Sternen

Overall the website was easy to use

Overall the website was easy to use, the listings were clear and concise, the website was visually pleasing. The applications can be a little confusing, however if you have all of your documents and information ready, it's not too bad.

24. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thank you, Kellie! We’re happy Snug could be part of your home search journey. We'll definitely let the engineering team know about your feedback! Enjoy your new home and all the best!

Bewertet mit 3 von 5 Sternen

Overall snug.com was a little difficult…

Overall snug.com was a little difficult to navigate especially if your on a mobile device make sure to double check your toggle answers as they would change as you scrolled. Sometimes the pages would not let you progress as it would come up with warning problems when there was no issue so you’d have to exit and go back in and hope like hell it saved your information. It took me 4 hours to do my application which is too long in my opinion, but I did get approved for the house so all is forgiven.

8. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Rebecca, thanks for your comment & we're sorry to hear you had this experience on Snug. We're on a mission to make renting easier and compared to traditional forms we've reduced the amount of info by around 25%. We're continuing to make the process faster, easier and with less information. Please private message us or kindly email help@snug.com so we can investigate and resolve any issues you may have encountered. Thank you, Snug Team.

Bewertet mit 2 von 5 Sternen

A frustrating and bad website

Has to be one of the worst websites I've used in the process of applying for a rental property. The online forms don't work, you can't continue past certain points, there are so many problems with it. It almost put me off the property I was applying for because I was so frustrated with using the website.

10. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Tom, thanks for your comment & we're sorry to hear you had this experience on Snug. Please private message us or kindly email help@snug.com so we can investigate and resolve any issues you may have encountered. Thank you, Snug Team.

Bewertet mit 5 von 5 Sternen

Thank you all at snug.com

Recently relocated to Australia the team were professional, polite and on hand for information when needed my application was dealt with promptly and with a great outcome.
would like to thank the team.

28. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks Dev, we're glad that you had great experience with Snug!

Bewertet mit 4 von 5 Sternen

It's digital and we could save the…

It's digital and we could save the application. It was lengthy, I hope that I could easily know the mandatory information required.

One feedback on user experience - I've been waiting for the property application to be sent by the agent. After 2 days and called the agent, he said I have to complete the property feedback form, only after I clicked interested then it would trigger the application. This step confused me.

24. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Chris, thank you for taking the time to share your feedback. We're on a mission to make renting easier and compared to traditional forms we've reduced the amount of info by around 25%. We're continuing to make the process faster, easier and with less information. Please feel free to reach out to our support team at help@snug.com if we can help further at this stage. Thank you, Snug Team

Bewertet mit 5 von 5 Sternen

Wonderful

It was my first time but I come out very satisfied and very happy. Good job. I recommend it to everyone without doubt.

13. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks for the positive review, Ngahane! We're so pleased to see you enjoyed your experience on Snug.

Bewertet mit 3 von 5 Sternen

The website shows errors

The website shows errors constantly and requires closing the webpage and reopening. Can’t remember the code, but it was during the application for a rental in deewhy. Otherwise the UI is good. The fit % feature isn’t helpful though. It should show the reasons for the %

5. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Joe, thanks for your comment & we're sorry to hear you had this experience on Snug. Please private message us or kindly email help@snug.com so we can investigate and resolve any issues you may have encountered. Thank you, Snug Team.

Bewertet mit 5 von 5 Sternen

A User Friendly, Efficient, Safe Application Process

This is the easiest, most user friendly, efficient and safest option of applying for a rental property I've ever used. It clearly shows where you are up to in the process which helped us secure a property in a short amount of time. I'm very impressed! :)

1. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks Pattycake for your positive review!

Bewertet mit 5 von 5 Sternen

Exceptional Service and a Smooth Process with Upstate Real Estate!

I am thrilled to share my fantastic experience with Upstate Real Estate, especially with Jade Thomas. From the very beginning, Jade's professionalism and dedication were evident. Her prompt responses and attention to detail were impressive, and she always went above and beyond to ensure all my questions were answered and my needs were met. I highly recommend Upstate Real Estate to anyone looking for a reliable, professional, and customer-focused real estate agency. Thank you, Jade, for your outstanding service!

20. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks Mahdi for your positive review!

Bewertet mit 5 von 5 Sternen

Upstate has provided us support during the difficult time (looking for rental) with the staffs quality of assurance, patience and empathy. We are grateful for choosing Upstate.

Our experience with Upstate has been great since the beginning. Tash and Jade are very kind, approachable and supportive throughout our duration of looking for places to live. As it can be quite challenging and stressful moments while looking for places to rent, we felt that both Tash and Jade had demonstrated empathy and passionate in supporting us as much as they can. We are grateful for choosing Upstate. 100% positive experience.

17. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

The snug portal could be used for…

The snug portal could be used for multiple applications for rental houses..
It also had facilitie to describe your household to the landlord

14. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks Hamish for your positive review! Glad you enjoyed using Snug!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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