Easy service ,quick clear and precise information. Excellent customer service ,to set up and process all the information it took no time at all.Persinal questions were handled in a delicate manner.No... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Easy service ,quick clear and precise information. Excellent customer service ,to set up and process all the information it took no time at all.Persinal questions were handled in a delicate manner.No... Mehr ansehen
Unternehmen hat geantwortet
I recently bought a life insurance policy through Jamie Turner of the Kent office branch, and the service was excellent from start to finish.My agent took the time to explain the coverage options, pre... Mehr ansehen
Unternehmen hat geantwortet
My wife passed away suddenly in April. I called smart insurance a couple of weeks later. They were amazing. Helpful. Caring. Considerate you weren't just the number they had everything sorted out for... Mehr ansehen
Unternehmen hat geantwortet
Today I spoke with a with an advisor called Amin. I have been having a hard time since the loss of my dad. his service from Start to finish was A1. He was so clear with his explanations of the availab... Mehr ansehen
Unternehmen hat geantwortet
Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
If you remember years ago the Insurance man visited once a week to collect premiums, chatted, and you felt comfortable with him and trusted him, well thats a bit what dealing with Calum felt like today but with the professionalism and security of a market leading company! Nothing was too much trouble to explain, genuinely interested in who I am and what I was looking for, called back when he said he would every time, no pressure what so ever and I got the cover I wanted. Thank you Calum for your time and patience.
Was call by a woman called sabrina she was very polite and was very helpful i would be happy to to recommend her for the service she put in place for me very well spoken and can't thank her enough for her help thank you
The agent I spoke to answered all my questions.
and of offered different choices to cater for my needs
I spoke to a lovely gentleman name Dominique, he was very friendly, explained all options with me about the policy I was taking out. Nice person to speak to. Helped me to understand all we spoke about, definatley 5 stars for him. Thank you.
I would like to leave some positive feedback following my recent experience with Smart Insurance.
I spoke to a lovely lady called Leoni, who was absolutely brilliant. She took the time to explain the insurance policy to me thoroughly and clearly, including the monthly repayments, the benefits included, and the £125 voucher offer available after six months. She also explained that if I ever wanted to increase the policy amount, I could simply contact them.
I was initially a little reluctant to make contact as I had seen the advertisement on Instagram, and I wasn’t sure what to expect. However, Leoni was so professional, patient and genuine in the way she explained everything that she completely put my mind at ease.
I was looking for insurance for my upcoming grandchild, and Leoni's clear and honest explanation gave me the confidence to go ahead and take out the policy.
I would like to thank Leoni for her excellent customer service. She is a real credit to Smart Insurance, and I hope her efforts are recognised. It was her professionalism and the way she explained everything clearly and concisely that made the difference for me.
Thank you, Leoni, and thank you to Smart Insurance.
Luke was amazing and made me understand. He was very helpful polite and happy
Sabrina was lovely,
She was very helpful and clear with her explanation of the options' terms and conditions.
Overall I was happy with the service.
The gentleman (Kenan?) that assisted me to get the appropriate insurance for me was excellent.
I am pleased & happy with what I got. Many thanks.
Very helpful from start to finish setting up policy highly recommend
Helpful customer service and finally got the protection on the phone.
Cheryl was exceptional at setting up my life insurance, critical illness cover, and family cover. Customer service was 5 star. I would definitely recommend to family and friends.
Christiking from customer service, you certainly did your job well . didnt cancel my insurance

Antwort von Smart Insurance
Neda was the one who assisted me in all queries and she was able to enrol me on for the policy.
She was excellent in dealing with me.
Thank you Neda.
Adam was caring and understood my needs. A great service.
Very quick response from underwriters.
Peace of mind, my children will be looked after.
The person on the other line explained it clearly. I was able to decide there and then to go for the plan suited to my needs.
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.