Smarthomesounds Bewertungen 

1'987
•
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I was looking to buy my first turntable and I popped into their showroom after becoming overwhelmed with reviews online. I walked in and I was instantly greeted by Rakesh. I explained my situation... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Been looking at different turntable/speaker bundles for a while and SHS had the best one for my requirements and budget. Appreciated the website guide to different turntables and setups. The price... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From order to delivery kept up to date and time.Delivery was a day late but that was down to DPD as they received the package early on day of order and as I say smart home sounds themselves sent many... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great experience! The product arrived in perfect condition with no damage. Very well packaged and shipped quickly. Everything was exactly as described. Highly recommend and would definitely buy again!... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Elektrofachmarkt

Vom Unternehmen geschrieben

Smart Home Sounds are experts in Sonos. Our trained team can help you select the system that is right for you. Once you have chosen your system, we can help you with the setup​ and configuration of your Sonos product


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

1987 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.9

Alle Bewertungen

(1'987)

339 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent customer service and speedy delivery

First order with this co. Amazing service. Ordered Saturday and all delivered on Sunday with friendly emails between.

14. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Smarthomesounds

Hi Adam,

Thank you for such a lovely review! We're delighted to hear your first experience with Smart Home Sounds was such a positive one. It's great to know you received your order so quickly and enjoyed the communication along the way.

All the best :D
SHS

Bewertet mit 5 von 5 Sternen

Perfect Customer Service

Quite recently I bought a pair of speakers via their online shop. They arrived damaged (thanks dpd). Smart Home Sounds, and in particular, Amelia, were fantastic. The whole process of dealing with them was a dream - polite, friendly and very professional. Sending back the damaged ones was easy, and within no time at all the replacements were with me and I was enjoying my music again. Wouldn't hesitate to buy from them again.

24. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Smarthomesounds

Hi Richard, many thanks for taking the time to leave us a review. Apologies again for the damage found, and further thanks for allowing us to get this resolved for you. We'll also pass your kind feedback to Amelia.

Please don't hesitate to get back in touch if we can help again at any time.

All the best, Team SHS.

Bewertet mit 5 von 5 Sternen

Loads of info to help get the right…

Loads of info to help get the right product for where you live and there wasn’t any pushing you to buy with then will buy again and always recommend to everyone I meet

6. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Smarthomesounds

Hi James,

Thank you for such a lovely review! We're really pleased to hear you found all the information helpful and, most importantly, felt supported without any pressure to buy. That's exactly the experience we aim to provide. We really appreciate your recommendation and look forward to welcoming you back again!

All the best :)
SHS

Bewertet mit 5 von 5 Sternen

Ten out of ten

Very efficient.
Easy to purchase.
Good customer service.
Kept me updated on my order.
Got a great deal on my purchase.
Great company, would recommend 👌

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Smarthomesounds

Hi Nicky,

Thank you for your fantastic review! We're so pleased to hear you found the ordering process easy, received great service, and were kept updated throughout. It's wonderful to know you were happy with your purchase and found a great deal!

All the best :)
SHS

Bewertet mit 5 von 5 Sternen

Quick delivery

Quick delivery, delivered with care, excellent communication, would recommend.

30. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Smarthomesounds

Hi Stephen,

Thank you for your great review! We're delighted to hear your order arrived quickly and with care, and that our communication kept you well informed throughout. We really appreciate your recommendation and hope you enjoy your new purchase!

All the best :D
SHS

Bewertet mit 5 von 5 Sternen

Good prices and great customer service.

Good website, backed by an informative you tube channel. Had no qualms ordering from Smarthomesounds.co.uk. Order was quickly processed and dispatched on the same day. Delighted with my pair of Sonus Era 100 / 100 SL which replaces a Naim Muso Gen 2 and in my view, sounds better. Highly recommend Smart Homes Sounds.

29. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Smarthomesounds

Hi Simon,

Thank you for your fantastic review! We're delighted to hear you found our website and YouTube channel helpful, and that your order arrived quickly. It's wonderful to know you're enjoying your new Sonos speakers and that they've exceeded your expectations.

All the best :D
SHS

Bewertet mit 5 von 5 Sternen

Ultra fast delivery

Ultra fast delivery, competitively priced, fitted precisely with 606 s3 speakrs.

4. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Smarthomesounds

Hi Cordel,

Thank you for your great review! We're delighted to hear you were pleased with our competitive pricing and fast delivery. It's fantastic to know your new stands are a perfect fit for your Bowers & Wilkins 606 S3 speakers. We hope you enjoy your new setup!

All the best :)
SHS

Bewertet mit 5 von 5 Sternen

Sony soundbar. Hi very good website very easy to find…

Hi very good website very easy to find the soundbar I was looking for & good description of item ,
The delivery by dpd was good had lots emails to tell me why my order was my soundbar was a good price on smart home site ,

30. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Smarthomesounds

Hi John,

Thank you for your lovely review! We're delighted to hear you found our website easy to use and that the product information helped you choose the right soundbar. It's also great to know you were pleased with the price, delivery updates and speedy service.

All the best :D
SHS

Bewertet mit 5 von 5 Sternen

Great service.

Good price, good product, and a really great level of service.
Thanks for such a speedy delivery after another supplier dropped the ball on this one.

24. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Smarthomesounds

Hello!

Thank you for your wonderful review! We're delighted we could step in and get your order to you quickly and it's great to hear you were happy with the price, product and service. We really appreciate your support and hope you enjoy your new purchase!

All the best :D
SHS

Bewertet mit 5 von 5 Sternen

I have ordered JBL speaker (best price…

I have ordered JBL speaker (best price I could find at the time), but when parcel was delivered I was not in. I couldn't find the parcel and contacted Smarthomesounds and they have been more than helpful to resolve the issue. Definitely recommend!

29. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Smarthomesounds

Hi Siliva,

Thank you for your kind review! We're delighted to hear you found a great price with us, and that our team could help resolve the delivery issue quickly. We really appreciate your recommendation and hope you enjoy your new JBL speaker!

All the best :)
SHS

Bewertet mit 5 von 5 Sternen

Outstanding Customer Service When It Mattered Most

I rarely leave reviews, but on this occasion Smart Home Sounds absolutely deserve one.

Placing my order was completely stress free. I received regular updates throughout the process, from order confirmation and fulfilment through to dispatch and the expected delivery date. Everything was exactly as it should be.

Unfortunately, things then went wrong with the delivery when DPD incorrectly claimed they had attempted delivery, despite my CCTV footage clearly showing otherwise. It was at this point that Jamie at Smart Home Sounds stepped in, and I honestly can't praise him highly enough.

Jamie understood how frustrating the situation was and did everything he could to help. He contacted DPD on my behalf, kept me updated throughout, responded promptly to my emails and always let me know as soon as he had any new information. Although the delivery issue was completely outside Smart Home Sounds' control, Jamie took ownership of the problem and supported me every step of the way.

The parcel was eventually delivered the following day, a day later than I had originally requested, but throughout the entire process Jamie remained professional, courteous and genuinely committed to helping me achieve a satisfactory outcome. That level of after-sales support is becoming increasingly rare.

It's easy for a company to provide good service when everything goes to plan, but it's how they respond when something goes wrong that really demonstrates their commitment to their customers. Smart Home Sounds exceeded my expectations, and Jamie is a real credit to the company.

I would not hesitate to recommend Smart Home Sounds to anyone looking for quality products backed up by exceptional customer service. They have certainly earned my trust, and I will be returning to them for future purchases.

Thank you once again, Jamie, for your outstanding customer service.

29. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Smarthomesounds

Hi Paul,

Thank you so much for taking the time to leave such a thoughtful review. We're delighted to hear you had such a positive experience, even after the unexpected delivery issue. We'll be sure to pass your kind words on to Jamie, who will really appreciate the recognition. Looking after our customers every step of the way is something we take great pride in, and we're so pleased we were able to regain your confidence. Thank you for your recommendation and support, we look forward to helping you again in the future!

All the best :D
SHS

Bewertet mit 5 von 5 Sternen

Great value for money purchase

Great value for money purchase, clearly these guys know their stuff.
Flexible payment plans, ordered at night, dispatched the next day and arrived fully tracked the day after.
Highly recommended

23. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Smarthomesounds

Hi Simon,

Thank you for your fantastic review! We're so pleased to hear you found great value and that your order arrived quickly with a smooth, fully tracked delivery. It's wonderful to know our service and flexible payment options made a difference!

All the best :D
SHS

Bewertet mit 5 von 5 Sternen

Professional friendly advice

Smarthomesounds were very professional. They immediately acknowledged receipt of my order and kept me informed and despatched my order within 48 hours and it was delivered 24 hours later. Good information on the website and the speakers are excellent.

20. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Smarthomesounds

Hi Mark,

Thank you for your brilliant review! We’re really pleased to hear everything went smoothly from start to finish and that you were happy with the communication and speedy delivery. It’s also great to know you found the website helpful. We hope you have a brilliant time enjoying your new speakers!

All the best :D
SHS

Bewertet mit 5 von 5 Sternen

Very happy customer

Very happy with my purchase got a excellent price tv was delivered next day so very happy thank you

21. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Smarthomesounds

Hi Brian,

Thank you for your great review! We're delighted to hear you were pleased with the price and that your TV arrived the very next day. We really appreciate your support and hope you enjoy your new purchase!

All the best :D
SHS

Bewertet mit 5 von 5 Sternen

Great Price, Fast Delivery & Excellent Service from a Specialist Retailer

I'm always a little apprehensive about ordering from somewhere new, but the reviews online reassured me and, in the end, I had absolutely nothing to worry about!

The speakers I bought were very competitively priced, and at checkout I was offered a discount on the matching stands, which I was planning to buy anyway, so that was a nice added bonus.

Communication throughout was excellent. I received prompt emails confirming my order, dispatch and tracking details - something that can sometimes be lacking with online retailers. Everything arrived the next day via DPD.

Overall, I'm really happy with the whole experience, from the price and communication to the delivery and, most importantly, the product itself. I'd happily order from Smart Home Sounds again!

24. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Smarthomesounds

Hi Brad,

thank you for the awesome review! We're really pleased to hear your first experience with Smart Home Sounds was such a smooth and positive one, and that you were happy with the value, communication, and next-day delivery. It's great to know the matching stand offer was a nice added touch too. We truly appreciate your kind words and look forward to welcoming you back again in the future.

All the best :)
SHS

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, product arrived very quickly, and communication was quick and clear. Ordering from Smart Home Sounds really made me question why I would ever use other sites when this one is so good and friendly.

16. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Smarthomesounds

Hi Rachel,

Thank you for your wonderful review! We're delighted to hear your order arrived quickly and that our communication made the experience an easy one. It means a great deal to know you'd choose Smart Home Sounds again, and we hope you enjoy your new purchase!

All the best :)
SHS

Bewertet mit 5 von 5 Sternen

Purchase of 4 Sonos products and 2 speaker stands

I Purchased 4 Sonos products and 2 speaker stands from Smart Home Sounds who are an authorised Sonos retailer. They matched a better deal elsewhere, plus you get a (better than most retailers) 6 year guarantee. Also included is next day delivery (inc Saturday and Sunday) with excellent communications and on-time delivery via DPD. Having purchased equipment from SHS before I wouldn't hesitate to recommend them.

18. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Smarthomesounds

Hi Keith,

Thank you for your fantastic review! We're so pleased we could offer you the best value and that everything, from ordering to delivery, went smoothly. Your recommendation really does mean a lot to us, and we hope you enjoy your new Sonos system!

All the best :D
SHS

Bewertet mit 5 von 5 Sternen

Great service from a top notch company

Great service from a top notch company.
Great product.
Great price.
Speedy delivery.
What more can I say other than will use them again for sure.

10. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Smarthomesounds

Hi Stuart,

Thanks so much for the kind review! It's brilliant to hear everything hit the mark, from the price to the speedy delivery. We really appreciate you choosing Smart Home Sounds, and we'll be here whenever you're ready for the next upgrade!

All the best :)
SHS

Bewertet mit 5 von 5 Sternen

Great support from Jamie

Great support from Jamie, one of their specialists. Every question and concern addressed. When things haven’t gone as expected it’s been rectified swiftly. I’m looking forward to seeing how my audio plans come together after our building project is complete. I trust the advice and support from this company. Just be careful because this leads to spending more than you intend to! Not because of their prices, these have felt fair and they were able to honour a sale price even after it ended because of a delay in communication.

20. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Smarthomesounds

Hi Rich,

Thanks so much for your wonderful review! We're delighted Jamie was able to help throughout your project and that we could get everything back on track when needed. We really appreciate your trust in our advice, and we can't wait to see how your new audio setup comes together. Enjoy the rest of your build!

All the best :D
SHS

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