SmarterClaims Bewertungen 

25
•
TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

As a regular radio commentator on all things insurance, Steve Smart is a bit like a Robin Hood of the claims world, fighting for justice when things go wrong. And Smarterclaims is like his trusty bow... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Steve will always go above and beyond in helping you to successfully bring your claim to a satisfactory conclusion. With a wealth of experience and many years of practice, he knows how to manoeuvre th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great value for money! Excellent service from start to finish. This Claim app made the whole claims process simple, quick, and stress-free. The app was easy to navigate, the instructions were cl... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was pleasantly surprised by how straightforward the whole experience was. SmarterClaims made what I expected to be a complicated insurance dispute feel simple and easy to navigate. The process was c... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Verbraucherzentrale

Vom Unternehmen geschrieben

Had a consumer insurance claim refused - or only part-paid?  SmarterClaims helps you push back. A refusal letter is written to sound final. It usually isn't. SmarterClaims reads your refusal letter and your policy, works out where you stand, and writes you a complete rebuttal letter to send - in plain English, with the relevant law and Financial Ombudsman rules cited. You check it and send it in your own name. Built on real expertise. SmarterClaims runs on the playbook of Steve Smart - forty years inside insurance, a decade as AIG's UK General Counsel, and a regular voice on LBC. The same excuses come up again and again; we know the arguments that answer them. What we help with. Home, motor, travel, health and pet insurance - plus a free policy check to spot gaps before you claim. If the insurer won't budge, we show you how to escalate to the Financial Ombudsman Service for free. Honest and secure. We're not a law firm and we can't promise you'll win - but you get a properly argued case, a no-questions-asked 14-day money-back guarantee, and documents that are encrypted and deleted within 24 hours.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

25 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(25)

25 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Expert Legal Insurance

We first came across Steve and his legal services in relation to insurance claims in 2000. We have continued to use Steve for services, in relation to major fire and flood/burst pipe insurance claims since that time and found the advice to be exceptional and along with Steves input we have been able to agree insurance claims to reinstate policyholders to put them back into their position pre incident, as insurers/adjusters continuously try to reduce the claim. We have been able to be successful with insurers/adjusters accusations of being under insured, attempts to reduce extent of works and also in relation to insurers/adjusters undervaluing claims.

Mark - Chartered Building Surveyor

25. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Steve gave me hope

Steve gave me hope when I was about to give up on a huge dispute. Steve’s knowledge and calm approach gave me confidence I would get a fair outcome of my revived claim.

1. August 2026
Bewertung ohne vorherige Einladung
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Antwort von SmarterClaims

So glad Steve and SmarterClaims could be there at the right moment. Rooting hard for a favourable outcome - please keep us posted!

Bewertet mit 5 von 5 Sternen

Travel Claim

I have used Steve at Smarter Claims on a number of occasions and have always found his advice and services to be efficient and professional.

On this particular occasion, Steve handled a claim following a cancelled flight after I’d encountered many challenges dealing with the airline direct. The claim was dealt with quickly and the money returned promptly, alleviating the stress.

I have always found Smarter Claims to be honest, reliable and professional and would have no hesitation in recommending Steve’s services

20. April 2026
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Antwort von SmarterClaims

Thank you, Karen, for coming back to us - and for trusting Steve again. A cancelled flight is stressful enough without the airline making it harder. Really glad it was resolved quickly and the money came back where it belongs. See you next time - hopefully not too soon! 😊

Bewertet mit 5 von 5 Sternen

Experienced, reliable and straightforward

Steve Smart applies his deep understanding of insurance law to quickly address insurance problems, with a strong, effective approach and clear documentation. Highly experienced, totally reliable and straightforward, Steve is my "go to" person for any insurance issue.

27. August 2026
Bewertung ohne vorherige Einladung
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Antwort von SmarterClaims

This is exactly what we hope for - that when something goes wrong, you know exactly where to turn. Thank you for the trust.

Bewertet mit 5 von 5 Sternen

Steve will always go above and beyond…

Steve will always go above and beyond in helping you to successfully bring your claim to a satisfactory conclusion. With a wealth of experience and many years of practice, he knows how to manoeuvre through all the red tape. I would thoroughly recommend Steve to anybody who is having difficulty with their insurance claims.

8. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von SmarterClaims

Thank you for such a generous recommendation. Really glad he could make the difference.

Bewertet mit 5 von 5 Sternen

Expert and diligent

Steve is an incredibly diligent and thorough individual who I can't recommend highly enough to resolve insurance issues. His extensive knowledge of the market and swift response times has enabled a great resolution for such insurance claims that are often incredibly difficult to understand.

24. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very clear communication and great result

After a car crash that wasn't my fault, the insurer tried to write off my car for far less than it was worth. You guided me through exactly what I had to do and say — everything was clear and easy to understand, and I got the full amount I was owed.

31. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A trusted ethical expert in your corner

Steve Smart is not only a top-tier expert in insurance, but he is also a genuinely fantastic, honest person to have in your corner. Through Smarter Claims, he combines decades of deep industry knowledge with total integrity, high ethical standards, and a real passion for helping people get fair results. Navigating insurance problems can be stressful, but Steve's warmth, clear guidance, and brilliant expertise make the whole process feel effortless. I couldn't recommend Steve and Smarter Claims highly enough!

23. August 2026
Bewertung ohne vorherige Einladung
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Antwort von SmarterClaims

This means the world - thank you. "Honest person in your corner" is exactly what Steve set out to be, and what SmarterClaims is built on.

Bewertet mit 5 von 5 Sternen

The Robin Hood of the insurance world ...

As a regular radio commentator on all things insurance, Steve Smart is a bit like a Robin Hood of the claims world, fighting for justice when things go wrong. And Smarterclaims is like his trusty bow and arrow, targeting unfair treatment of ordinary claimants by the rulers of the insurance world. Steve’s advice is simple, straightforward and based on decades of expert knowledge. With Smartclaims on your bow arm, you’ll be sure to hit your target.

21. August 2026
Bewertung ohne vorherige Einladung
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Antwort von SmarterClaims

Robin Hood of the insurance world - thank you for such a wonderful way of putting it, Tim. The bow is ready whenever anyone needs it. 🏹

Bewertet mit 5 von 5 Sternen

Very simple to use

Very simple to use. I uploaded my claim information and policy details and within 5 minutes received an outcome that was clear and concise.

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von SmarterClaims

Thank you, Mr Smith! Wishing you a favourable outcome- please keep us posted!

Bewertet mit 5 von 5 Sternen

Saved My Claim! Highly Recommend

ncredible service! My holiday insurance claim was originally rejected. I used smarterclaims.co.uk to generate a response, sent it to my insurer, and just got my claim accepted and fully paid out. Highly recommend to anyone dealing with a stubborn insurer!

27. Juli 2026
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Antwort von SmarterClaims

Rejected, challenged, and paid in full-
so glad you didn't give up and really glad we could help!

Bewertet mit 5 von 5 Sternen

Really impressed

Really impressed. Easy to use and all completed very quickly. Hopefully this will save me a lot of time and money. Would definitely recommend.

9. August 2026
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Antwort von SmarterClaims

Thank you! Rooting for a favourable outcome- please do let us know how it lands!

Bewertet mit 5 von 5 Sternen

Extremely time efficient

Extremely time efficient. The entire process took less than 5 minutes. Highly recommended.

7. August 2026
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Antwort von SmarterClaims

Thank you! Five minutes to fight back and get your money back- that's exactly the intent.

Bewertet mit 5 von 5 Sternen

Superb Advice & Support

My original tyre insurance claim was denied, however with the advice and support provided by Steve the claim was eventually settled in full for just under £1,000.
Steve provided superb insight into how to craft my response to the original denial of the claim which ended with the claim being settled promptly.

8. August 2025
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Antwort von SmarterClaims

Really glad Steve's insight made the difference. Well done for not giving up!

Bewertet mit 5 von 5 Sternen

An excellent service

An excellent service, insurance is a minefield, so many documents, so much legal jargon that confuses most. This was quick, straightforward, easy to use and the outcome was an excellently drafted response that I could copy and paste and send! Highly recommend

31. Juli 2026
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Antwort von SmarterClaims

Thank you! Insurance small print is designed to confuse - really glad we could cut through it and put the right words in your hands. Wishing you a favourable outcome!

Bewertet mit 5 von 5 Sternen

Gave me a plan to challenge the refusal

Someone hit my car while it was parked and drove off. Put the claim in and they turned it down… said the damage was already there. It wasn't.
It was a small claim, so I'd pretty much written it off and moved on. Then I tried smarterclaims - uploaded the refusal and my policy, and explained the whole situation, what actually happened and what damage was already there. Got back a proper explanation and a detailed plan for how to challenge their decision. There were so many details in there I'd never have known about on my own.
Now I've got a solid letter ready to challenge the refusal. Can't wait to see their response.

27. Juli 2026
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Antwort von SmarterClaims

Someone hits your car and drives off, and somehow it's your fault. Really glad you didn't write it off. Rooting for a favourable outcome!

Bewertet mit 5 von 5 Sternen

Smarter Claims made challenging my…

Smarter Claims made challenging my travel insurance refusal so easy! The process is extremely intuitive and easy to follow. Best part was that i only had to input the refusal letter and policy and all the work was done by smarter claims including drafting a rebuttal letter which i could print immediately as well as sharing citations etc. Highly recommend the service if you want to challenge your insurer without having to spend a lot of time and energy.

23. Juli 2026
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Antwort von SmarterClaims

Thank you, Ritika! Really glad it saved you the time and energy. Wishing you a favourable outcome!

Bewertet mit 5 von 5 Sternen

Satisfactory results achievied.

We had a house fire and our insurer said we were under insured so they would only pay part of our claim. Steve Smart service helped overcome their excuse and we managed to get paid virtually everything we were asking for.

10. Juli 2026
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Antwort von SmarterClaims

A house fire, and then this. We're so glad you didn't have to accept less than you were owed. So glad the service was able to help you push back and get virtually everything you deserved.
Thank you for sharing this - it means a great deal to us.

Bewertet mit 5 von 5 Sternen

Great value for money

Great value for money!
Excellent service from start to finish. This Claim app made the whole claims process simple, quick, and stress-free. The app was easy to navigate, the instructions were clear, and I was kept updated throughout. Everything was handled efficiently, and I was impressed with how straightforward the experience was. I would recommend smarterclaims to anyone looking to challenge his refused claim, give you at least expert view on your case. Looking forward to insurance reply.
Save me soo much money and time!!!
Great job guys!
Thanks a lot
Best regards

22. Juli 2026
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Antwort von SmarterClaims

Thank you - this made us smile :)
So glad it felt simple and stress-free. Fingers crossed for a favourable outcome- rooting for you!

Bewertet mit 5 von 5 Sternen

Great, Simple Process – Would Recommend

I am generally quite skeptical of that kind of services so I didn't have particularly high expectations. I was genuinely surprised by how straightforward and effective the process was.

After my insurer rejected my claim, I felt stuck and wasn't sure what my next steps should be. The service quickly analysed my situation and produced a clear, well-structured response that highlighted points I would never have known to raise myself. What seemed like a complicated dispute suddenly became manageable.

The whole process was fast, easy to follow, and required far less effort than I expected. I found a help i didn't know existed before friend of my mine shared with me smartclaims website.

18. Juli 2026
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Antwort von SmarterClaims

Thank you for this, Anna! Really glad the process felt manageable and that your friend pointed you our way.

Rooting for a favourable outcome!

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