DO NOT PLAY, DEPOSIT, OR EVEN VISIT THIS SITE. THEY ARE A TOTAL SCAM! THEY WILL DO AND SAY ANYTHING TO GET OUT OF PAYING YOU THEY MADE ME VERIFY MYSELF MULTIPLE TIMES, PRETENDED ATTACHMENTS WER... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have redeemed on April 3rd and I'm being told I have to wait almost a month to get my redemption what type of craziness is that .I never played on such a site with no worries to when and how fast y... Mehr ansehen
Unternehmen hat geantwortet
They continue to provide you with as much support as possible, very friendly and go above and beyond every time.
The Zeus-themed hold-and-win slot is genuinely entertaining. Lock mechanic keeps you engaged, and the coin values build up well. Volatility is on the higher side; keep session budget in mind.
Unternehmen hat geantwortet
2.3
Mangelhaft
235 Bewertungen
Hat 86 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
They continue to provide you with as…
They continue to provide you with as much support as possible, very friendly and go above and beyond every time.
22. April 2026
Sore losers
I"ve been playing on this site for over a year. At first it was a great site to play even though the odds are stacked against you. They have some great games. I suddenly hit a luck streak and won a over $30K in a 4 month period. I am supposedlye a VIP/High Roller player. All of a sudden I was no longer eligible to receive bonus offers or cash back on lost wagers. In their infinite wisdom they categorized me as a skilled player and I no longer qualify for the perks. Now when I play I never win, and when I hit it I only hit a $150 max. A VIP/High Roller when I was losing, but not when I won.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von SlotsandCasino
Hello,
Thank you for taking the time to share your experience.
We understand your concerns regarding changes to promotions and overall gameplay. At the moment, we’re unable to locate your account based on this review alone, but we would genuinely like the opportunity to look into this further and provide clarity. Please consider updating your review with your casino username or reaching out directly to our support team so we can assist you properly.
Promotions and eligibility can vary over time based on several factors, and we’re always working to ensure they are applied fairly across all player profiles. That said, we understand how changes may feel unexpected, and your feedback is important to us.
We’d also like to reassure you that all games on our platform operate on certified Random Number Generator (RNG) systems, meaning outcomes are completely random and not influenced by account status or player history.
We appreciate your feedback and would welcome the opportunity to review your case in detail.
Best regards,
Casino Experience Team
DO NOT PLAY
DO NOT PLAY, DEPOSIT, OR EVEN VISIT THIS SITE.
THEY ARE A TOTAL SCAM!
THEY WILL DO AND SAY ANYTHING TO GET OUT OF PAYING YOU
THEY MADE ME VERIFY MYSELF MULTIPLE TIMES, PRETENDED ATTACHMENTS WERENT IN EMAILS, AND ARE TRYING TO SAY A CRYPTO (BITCOIN$) PAYOUT TAKES 3-5 BUSINESS DAYS AND THATS STANDARD PRACTICE!!!!
YOUVE BEEN WARNED
YOU AND YOUR HARD EARNED MONEY STAY FAR FAR FAR FAR FAAAAR AWAY FROM THIS SITE, UNLESS YOU WANNA GET CHEATED OUT OF IT
MESSAGE ME / EMAIL ME IF THEY PULLED ANY CRAP LIKE THIS ON YOU I WILL BE GOING AFTER THEM WILL FULL FORCE AND ANYONE ELSE WHO WANTS TO JOIN….THE MORE THE BETTER!!!
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von SlotsandCasino
Hello Matt,
Thank you for taking the time to share your feedback. For full transparency, we’d like to provide a clear recap of your case and its resolution.
We kindly ask that you please consider updating your review to reflect the outcome.
To be clear, your withdrawals were processed within the timeframes outlined on our website. As stated, payouts, particularly when verification is involved, can take up to 3–5 business days. This is standard and was not exceeded in your case. There was no “scam,” and all actions taken were within our published terms, which you can visit on the "Banking" page of our website.
That said, our internal review did identify areas where your experience could have been improved. The email you received after completing your account verification contained wording that may have caused confusion around the term “processing.” This has since been corrected to ensure clearer expectations moving forward.
Additionally, there was a knowledge gap in one of the support interactions you had, which contributed to your frustration. This has been addressed internally through our quality assurance processes and ongoing agent training.
While your case remained within standard timelines, we recognize that gaps in your experience at SlotsandCasino contributed to your frustration. As we take player experience to heart, we made a one-time exception to expedite one of your withdrawals, which was completed within 1 business day. Your second withdrawal remains in queue and will be processed within the normal timeframes. These timelines are in place to ensure consistency and fairness for all players.
Given that your withdrawals have been honored and one was expedited beyond standard expectations, we ask that you consider updating your review to reflect the resolved outcome.
Best regards,
Casino Experience Team
Strategic "Shadow Banning" and Manipulated Payout Tier
If you start winning, be prepared to be profiled as a “Skilled Player." My experience with SlotsandCasino and DuckyLuck proves they use a shared backend to systematically throttle successful players.
I started at SlotsandCasino, where I was quickly labeled a "Skilled Player" and stripped of all promotions. I moved my business to their sister site, DuckyLuck, and after a short winning streak, the exact same thing happened: my promotions were removed and I was flagged again.
What most players don’t realize is that software providers like Rival offer casinos different Variable RTP (Return to Player) Tiers. The casino can stay "legal" by claiming they don't "rig" the slot machine code, but they are absolutely manipulating your specific account. By toggling your profile to a lower RTP tier (e.g., dropping from 96% to 88%), they can stay within "random" parameters while mathematically ensuring you have almost zero chance of hitting a big win or triggering features.
I tested this theory by returning to SlotsandCasino with a $380 raw cash deposit. The result was a statistical impossibility: hundreds of spins with ZERO bonus triggers or features. This is Feature Suppression in action. When I called them out, they tried to "bribe" me with a $150 free chip requiring a 40x wager ($6,000 playthrough) for a measly $150 max cashout. It is a transparent, mathematically impossible trap.
They don’t want winners; they want compliant losers. Once they flag your ID, they will manipulate your payout frequency until the game is dead.
If you value a fair, unmanipulated experience, stay far away from this network.
5. April 2026
Bewertung ohne vorherige Einladung
Antwort von SlotsandCasino
Hello Aaliyah,
Thank you for your review.
Several of the claims made here are incorrect and damaging, and while we realize some things may feel a certain way, they're being presented as factual which is wrong, and we need to address them clearly.
First, player statuses, including promotional eligibility, are not shared across sister brands. Each platform operates independently. If similar outcomes occurred on multiple sites, they are based on similar activity patterns, not a shared “backend profiling” system.
Regarding RTP, many game providers do indeed offer different RTP configurations for which SlotsandCasino has never participated in. In fact, we purposely keep the RTP at the correct normalized value based on industry-standard RTP to avoid disturbing the player expectations or experience. Additionally, this option is strictly at a site level only, this configuration cannot be adjusted per player, account, or group, as part of broader industry capabilities. We have never altered or adjusted RTP settings on a per-player basis or in response to player behavior. All games operate on fixed, certified configurations. This information is publicly available within each game’s paytable, and it does not change dynamically per user. If it were changed, players would see the change, because the current working RTP on the game, is what is displayed in the paytable.
Additionally, one isolated session certainly does not meet the standard for statistical relevance, not nearly enough to pass this on as factual. For a result to be considered statistically meaningful, it requires a sufficiently large sample size and outcomes that are demonstratably unlikely to occur by chance, which is typically supported by consistent data across many trials, not a single experience.
Without disclosing key inputs in your test, such as the game played, its RTP, volatility, bet size, or total number of bets, there is no way to evaluate your claim.
Slot games operate on random number generators, especially in higher-volatility games, extended periods without bonus features can and do occur within the normal probability. Perhaps these are the games you're choosing, and we would welcome the opportunity to review your account and offer advice if the games you're choosing to do not match your desired outcome.
At the very least, using phrases like "statistical impossibility" in this context is misleading; you're speaking of a personal outcome, not evidence of a pattern or provable fact.
As for the offer you referenced as "bribery", providing promotions or goodwill bonuses is a standard part of customer service, particularly following extended losing sessions. This is not “bribery,” but an effort to maintain a balanced and positive player experience. Although you're claiming that we do not want winners, we particularly offer this kind of bonus in an effort to get losing players to win, so they have a good experience and return.
Which leads to the final statement, the claim that we do not want winners is fundamentally incorrect. A sustainable gaming platform depends on player trust, fair outcomes, and real winners. This is how we have continued operating long-term. We are transparent in our terms, we process withdrawals, and we maintain a consistent player experience.
We're very sorry that it appears you haven't had one. We would very much love the opportunity to review your account, so we can offer details specific to your experience.
We stand by the fairness of our platform and the integrity of our operations.
Best regards,
Casino Experience Team
Best gaming site
Great gaming site, I won $500,...only added $50..love this app , always gives me great bonuses...this is my 2nd time winning... Thanks y'all..also they have a lot of great games...my favourite is Wheel & Reels XL...must try..💯🙏🙏🙏😎😊..
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von SlotsandCasino
Hello Mike,
Thank you for sharing your experience with us.
Congratulations on your winnings! That’s an amazing result from your deposit, and we’re glad to hear this isn’t your first success with us. It’s also great to know you’re enjoying the bonuses and the variety of games available, especially Wheel & Reels XL.
We truly appreciate your support and look forward to bringing you more exciting moments ahead.
Best regards,
Casino Experience Team
I won, but it wasn't worth it
After looking at the promotions, I chose one that added 300% and awarded 100 free spins.
Once I did the deposit, I couldn't find where the free spins were so I contacted support to ask how to access them. was told they were not accessible until I completed the playthrough of $3,000 worth of gambling. This was on a $25 deposit. I did the playthrough, yes $25 lasted through $3k, and contacted support to ask where the spins were and was told that I had to do a withdrawal request before I could get access to the free spins.
Yes, I actually won enough to iniate a withdrawal. So I initiated the withdrawal, but I left a little in the account to play with, and then asked support about the free spins. Support said they would be available when I had a zero balance because I couldn't have more than 1 promo open at a time and that in addition to the withdrawal, my account had to have a zero balance.
So I play down to as close to zero as possible, $.02, and asked support about the spins. They told me they were only available in the first 10 days. I asked why the conditions kept changing. After reviewing the support chats they said that after my withdrawal was complete I should contact support and ask about the spins then, and that there should be some extra coins to make up for the hassle.
So I got my withdrawal and contacted support and this time I was told not only was there no extra coins, but that they couldn't give me the spins either.
I have closed my account.
I wish I had read the reviews before I put money in.
Bottom line, 2 conclusions.
1) yes I won, but not all money is good money. Gambling is supposed to be fun when you win. Here it is not.
2) if you do decide to put money in, don't expect them to honor their word.
-----UPDATED REVIEW------
I gave them a 2nd chance. I played through the spins. I won about $10 or so. I played that amount hoping the slots would be as good as when I had deposited previously, but unfortunately, not the case. I played it down to zero.
I have to give credit where credit is due. It was good that I received the 50 spins, but I consider that a half step in the correct direction.
I'm not sure if or when I might make a deposit, at least now the option is on the table. Maybe if I'm offered a really fat juicy promotion, I might.
Thank you for at least trying to make things right.
The customer service was quick and accurate and it actually worked as I was told it would.
For each of these 2 positive items, I will raise my rating by 1 star.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von SlotsandCasino
Hello Greg,
Thank you for taking the time to share such a detailed review.
Many of the things you pointed out were questioned by the review team and caused a deep dive into your experience. While your verification and withdrawal were successfully completed, the communication you received via chat on multiple occasions regarding your bonus and free spins was not accurate, and we have already begun taking actionable steps toward internal education, and discussions on making this process more friendly for our players.
Specifically:
- The welcome free spins are not dependent on claiming the match bonus. Once your first deposit is made, you are entitled to 10 spins per day for 10 days.
- A bonus is considered “completed” either by reaching a zero balance or by initiating a withdrawal, both conditions should have been clearly communicated from the start.
- Your welcome free spins were not restricted by your withdrawal request; you are entitled to your 10 spins per day for 10 days regardless of winning or losing.
Your review highlighted multiple gaps in how this was explained, and we’ve already taken action on it:
- Updated internal documentation for support agents to ensure accurate and consistent explanations
- Additional training based on these updates
- A new, clearer welcome bonus page being prepared for the website so players can access this information directly without needing to contact support
As a result of this review and the incorrect information you were given, we have credited your account with 2 sets of 25 Free Spins - 1 set on a fan-favorite, and another set on one of our newest releases. We understand you may not wish to return, but this has been applied in good faith to correct the missed opportunity.
At SlotsandCasino, we are always open to bettering our processes to give the best experience possible. Your feedback has directly led to more improvements; we very much appreciate this review and as such, this opportunity to improve.
Best regards,
Casino Experience Team
I have redeemed on April 3rd and and…
I have redeemed on April 3rd and I'm being told I have to wait almost a month to get my redemption what type of craziness is that .I never played on such a site with no worries to when and how fast you pay your customers.This is just ridiculous.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von SlotsandCasino
Hello Moe,
Thank you for sharing your feedback.
We understand how waiting for a withdrawal can feel frustrating, especially when expectations around timing differ. Withdrawal timeframes can vary depending on the method selected, and traditional options such as bank wires or checks may take longer to complete.
For a faster experience, we recommend using Bitcoin withdrawals, which are processed more quickly once approved. If you need any assistance setting up a crypto wallet, our dedicated support team is available to guide you, and we also provide helpful resources on our website.
If you’d like us to take a closer look at your specific request, please feel free to reach out to our support team or share your username so we can assist further.
We appreciate your patience and feedback.
Best regards,
Casino Experience Team
Elle has been great and attentive to…
Elle has been great and attentive to all my concerns. Always helpful. The only detail I would like to see improve is the cash out timeline. Overall I’m happy using this site.
11. April 2026
Antwort von SlotsandCasino
Hello Oscar,
Thank you for sharing your experience with us.
We’re so glad to hear that your host has been attentive, friendly, and consistently helpful, providing that level of personalized support is something we truly value.
We also appreciate your feedback regarding the cashout timeline. Insights like yours are important as we continue working to improve the overall player experience.
Thank you again for your support, we’re happy to have you with us!
Best regards,
Casino Experience Team
My host Elle is the best
My host Elle is the best, very attentive, friendly, professional and available when ever I need her
10. April 2026
Antwort von SlotsandCasino
Hello Marita,
Thank you so much for sharing this amazing feedback!
We love hearing that your host has been attentive, friendly, and always there when you need support, that’s exactly the kind of experience we aim to deliver. We’ll be sure to pass along your kind words, as they’ll mean a lot.
We truly appreciate your support and look forward to keeping the great experiences coming!
Best regards,
Casino Experience Team
I enjoyed the variety of games and…
I enjoyed the variety of games and quick signup process. The interface feels smooth, but withdrawals seem slow based on my experience, which was a little disappointing.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von SlotsandCasino
Hello Zadie,
Thank you for taking the time to share your experience with us.
We’re glad to hear that you enjoyed the variety of games, the quick signup process, and the overall smooth interface. Creating an engaging and user-friendly platform is always a top priority for us.
We also appreciate your feedback regarding withdrawals, as it helps us continue improving our processes and overall experience.
Thank you again for your support.
Best regards,
Casino Experience Team
I found the registration process on…
I found the registration process on SlotsAndCasino quick and simple. The interface guided me smoothly through account setup and gameplay.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von SlotsandCasino
Hello Ernesto,
Thank you for sharing your experience with us.
We’re glad to hear that you found the registration process quick and straightforward, and that the platform guided you smoothly from setup to gameplay. Creating an intuitive and seamless experience is something we focus on closely.
We truly appreciate your feedback and support!
Best regards,
Casino Experience Team
I didn't like the price to withdraw my…
I didn't like the price to withdraw my winnings or the time I took to get paid or t h e suspicious Canadian check that I got paid with but I got paid and I would have been for a lot more but someone said they are a scam its not and I had great experience with customer service
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von SlotsandCasino
Hello Jonnie,
Thank you for taking the time to share your experience with us.
We’re glad to hear that, overall, you had a positive experience and that our Customer Support Team met your expectations. It’s also great to know that your withdrawal was successfully completed.
We appreciate your honest feedback, as it helps us continue improving both our processes and overall player experience.
Thank you again for your support.
Best regards,
Casino Experience Team
I doubted the daily cashback would…
I doubted the daily cashback would actually hit my account (been burned before). Surprisingly, it showed up when it was supposed to. I'm mostly in to Roulette and they have some good options.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von SlotsandCasino
Hello Brady,
Thank you for sharing your experience with us.
We’re glad to hear that the daily cashback met your expectations and was credited as anticipated. It’s great to know you’re also enjoying the Roulette options available on SlotsandCasino.
We truly appreciate your feedback and look forward to continuing to provide a reliable and enjoyable experience.
Best regards,
Casino Experience Team
I hit several free spins during my…
I hit several free spins during my session, and the bonus features kept me entertained for hours with exciting wins.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von SlotsandCasino
Hello David,
Thank you for sharing your experience with us.
We’re glad to hear that the free spins and bonus features kept your session exciting and entertaining.
We truly appreciate your feedback and look forward to continuing to provide an engaging experience!
Best regards,
Casino Experience Team
Their games are absolutely rigged
Their games are absolutely rigged. You win for sure when you are playing on a bonus amount but the minute you reach the outrageous “playthrough” amount of an outrageous number like 53k then no games at all will hit. Like the flip of a switch i swear. Then if you ever do request a cash out which is rare because you start losing every single spin on pretty much any game the minute their “free “ bonus money is played through they will make up reasons to not pay you. -# Facts 100% scam
5. April 2026
Bewertung ohne vorherige Einladung
Antwort von SlotsandCasino
Hello Teri,
Thank you for sharing your feedback.
We understand how frustrating gameplay can feel, especially when playing through higher wagering requirements. Larger bonus offers typically come with higher playthrough conditions, which can impact the overall experience. For players who prefer lower wagering, we always recommend exploring smaller promotions or reload bonus offers that may better suit different play styles.
We can also see that you’ve recently had extended gameplay sessions, including opportunities to play for several hours and build your balance, which is something many players actively look for when enjoying bonus offers.
Regarding your concerns about game outcomes, all games on our platform operate on certified Random Number Generator (RNG) systems, ensuring that results are fair and not influenced by wagering progress or account activity.
We truly value your feedback and would be happy to recommend bonuses or clarifying any concern if you’d like to reach out to our support team directly.
Best regards,
Casino Experience Team
I visited the new games section and…
I visited the new games section and liked how many fresh options were available. It was easy to explore and try different games. Good for beginners also.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von SlotsandCasino
Hello Wendy,
Thank you for sharing your experience with us.
We’re glad to hear you enjoyed exploring the new games section and found it easy to discover and try different options. It’s great to know the platform feels accessible for beginners as well!
We truly appreciate your feedback and look forward to continuing to bring fresh and engaging content to your experience.
Best regards,
Casino Experience Team
The Zeus-themed hold-and-win slot is…
The Zeus-themed hold-and-win slot is genuinely entertaining. Lock mechanic keeps you engaged, and the coin values build up well. Volatility is on the higher side; keep session budget in mind.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von SlotsandCasino
Hello Guillermo,
Thank you for sharing your experience with us.
We’re glad to hear you’re enjoying the Zeus-themed slot and its engaging features. It’s great to see you highlighting both the entertainment value and the importance of managing gameplay thoughtfully!
We truly appreciate your feedback and hope you continue to enjoy the variety of games available on our platform.
Best regards,
Casino Experience Team
Daily cashback and the rewards program…
Daily cashback and the rewards program make a difference if you play regularly. The page is easy to navigate. St. Patrick's Day free chip was a fun little bonus surprise.
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von SlotsandCasino
Hello Michael,
Thank you for sharing your experience with us!
We’re glad to hear that you’re enjoying the daily cashback, rewards program, and the ease of navigating the platform. It’s also great to know that the St. Patrick’s Day free chip added a fun touch to your experience.
We truly appreciate your feedback and look forward to continuing to provide enjoyable promotions and a smooth experience.
Best regards,
Casino Experience Team
Love the games
Love the games, great promotion, always adding new bonus...won a couple times already..still trying to withdraw $300..ON..03-21-2006... (Bitcoin)..Hopefully I'll receive it soon..
I'll keep y'all updated, when I receive...
Thanks y'all have a blessed day..💯🙏😎..
Just received my winnings, awesome..03-25-2026.. really appreciate y'all, great service, and love y'all games.. thanks..
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von SlotsandCasino
Hello Michael,
Thank you for sharing your experience with us.
Congratulations on your winnings! We’re glad to hear you’ve been enjoying the games and promotions. Regarding your withdrawal, we can confirm that it is currently being processed, and you should be receiving your Bitcoin payout very soon.
Once the transaction has been fully completed on our end, we’ll be sure to provide an update on this review for full transparency.
We appreciate your patience and support, and we hope you continue enjoying your time on the platform.
Best regards,
Casino Experience Team
***UPDATE***
Hello Michael,
We’re happy to confirm that your withdrawal has been successfully completed, and we’re glad to see that you’ve received it as expected.
We hope to see many more withdrawals coming your way, and we appreciate you choosing to play with us!
Best regards,
Casino Experience Team
♡This is a SCAM!!!!!!! DO NOT DEPOSIT!
This is a SCAM!!!!!!!! DO NOT MAKE A DEPOSIT!!!!! THEY GET YOU BY LETTING YOU WIN BIG THEN MAKE YOU MAKE A DEPOSIT TO REDEEM YOUR WINNINGS BUT, THEY DON'T GIVE YOU ANYTHING AT ALL AFTER THAT. THEY JUST TAKE YOUR MONEY. AND IF YOU COMPLAIN THEY GET SUPER RUDE AND TELL YOU IT'S NOT THIER FAULT. DON'T DO IT. DON'T CONTRIBUTE TO THIS SCAM. THEY'RE TAKING INNOCENT PEOPLE'S MONEY!!!! IT'S SO SAD. HOW COULD PEOPLE SLEEP AT NIGHT KNOWING THEY'RE DOING THIS TO OTHER PEOPLE? PATHETIC!!!
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von SlotsandCasino
Hello Lisa,
Thank you for sharing your feedback.
We understand how upsetting this experience must have felt, especially based on the interaction you described with our support team. This is not the level of service we aim to provide, and we sincerely apologize if your experience did not reflect our standards.
At the moment, we were unable to locate an account based on the details provided in your review. From what you’ve described, we would like to clarify that having at least one successful deposit on a gaming account is a standard requirement before a withdrawal can be processed. This is in place for security and verification purposes to ensure a safe environment for all players.
That said, we would truly appreciate the opportunity to review your case in detail and provide accurate assistance. If possible, please consider updating your review with your correct casino username so we can investigate further.
Your feedback is important to us, and we’re here to help resolve any concerns.
Best regards,
Casino Experience Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.