Sleepysharky Bewertungen 

Literal con artists. I never got my order. I ordered on 12/3/24. I’ve been tracking through the shop app and it said the order was completed about a week or so later. I sent an email at the end of December to check in; They said there were delays due to the holidays. At this point they aren’t talking to me.

Do not order from this place. As previous reviews have stated an order was placed in December and I have made numerous attempts to contact the company all of which have been ignored. An absolute shambles

Would give lower if possible ordered on 18/12/24 still waiting delivery. No reply from customer service emails. Definitely a scam

Do not order from Sleepy Sharky™! I do not believe this company is legitimate. I placed an order on 12/12/2024 and have tried contacting customer support several times, both via e-mail and messaging via live chat. I have not received a single human response after trying for SEVEN WEEKS! Stay away!!

Ordered on 12/9/2024 and haven't had a single update. Have reached out to them multiple times with zero response. It might eventually arrive but very poor customer experience and not forthcoming with their tracking/shipping claims. Says it's a tracked order and delivery is 2-5 days. We're going on a month and a half with no update, no delivery, and no response at all.

I placed an order on 12/19/2024, and it took Sleepy Shark over 1 week to ship. I received the Sleepy Sharky blanket and the size is too small for a 4'8 girl (I ordered size M). The fitting description is inaccurate or the product is faulty. I emailed their customer support 6 times since beginning of January 2025 and yet I have NEVER received a response from them. Their chat box is useless because there is no way to speak to a HUMAN. Their social media is not helping either. This is most horrendous customer support ever. I DEMAND A FULL REFUND OR EXCHANGE!

Ordered on the 9th of December still not received. I have emailed the customer multiple times and never got a reply.
AVOID at all costs.

I’ve also left a review via their own email link but I don’t expect it to ever be posted there as they’re only post 4 or 5 star reviews.

Ordered early November, chased early December and did get shipped (from China) at that point, but didn’t arrive until the very last day of the year. It’s soft fabric and my child likes hiding in it, but there’s a faulty hem in the foot part so a hole there immediately on opening. That’s made my child wary of using it now in case more breaks, so instead of being a comfort item it’s a wasted £40+ thin blanket. I’d have been far better spending a fraction of the cost and getting something similar from within the UK. I try not to buy imports like this and wouldn’t have if I’d known it was shipping direct from China but I assumed a UK distribution centre given the promised 2-5 day delivery. Absolute scam company

Ordered one for my daughter for Xmas, knew upon ordering that it wouldn't make it in time, but now it's Jan 8 and no word, no tracking information, nothing. Just the charge on my credit card, of course. They want you to use the Shop app or Live Chat them because somehow they are available to chat but not respond to emails or update tracking information. But the Live Chat is just a bot anyway, that gives no real info.

Update 3/11/25: It was a scam. I finally got my money refunded through a chargeback.

I placed an order on Nov 28. It has never shipped. I tried to email and got an automated reply saying they are too busy to answer emails and to use the chat function. I have been waiting for a reply on chat since Dec 31.

Don’t waste your money or time on this scam. I bought two outfits in late November that never arrived as they were supposed to before Christmas. I tried to communicate with them by every possible means available (email, web site messaging, Facebook private message) about my order with absolutely no response.

It was only after I called them out on one of their Facebook posts that I got an, almost, immediate private message asking for my order number. So I provided it and got nothing back in return, except a promise somebody would reach out to me and then get blocked by them on Facebook for one single truthful statement and nothing else. They are a scam because they try to sweep their horrible customer service under the rug and out of site.

Then today I got an email stating they recognize a failure to get my order to me and offered a whole $15 online credit to make up for it (my order total was close to $120). Offering $15 to buy more stuff from a store that can’t deliver in the first place is an absolute insult.

If their support responds to this message, like others, they will make excuses about being a small company (cry me a river). I don’t care if you are a single person or 10,000 employees, if you can’t do the job then you need to shut your store down and find something better to do with your time because online retail is not your thing.

So, I have sent in a final message to request my order be cancelled (keep your lousy $15). I really hope they actually honor my request. Next step is to get my credit card company involved.

So whoever responds to these reviews from this company, go ahead and repeat the same excuses you have used with all your other messages. I don’t care nor feel sorry for you. It was a simple task. I give you money and you give me a product. It seems this is too hard of a concept for you to understand so do us all a favor and shut down before more people get caught up in your scam!

Order lost before Christmas, shipped too late to make it in time once they found it, promised delivery by courier used, that fell through (hardly surprised) when finally deliver parcel thrown over the gate, no attempt to knock on the door as i was in all morning. Parcel found with holes in.

1/10 poor experience would not recommend.

Ordered December 9 and still haven’t gotten a tracking confirmation email or any news from their customer service support. It’s already been more than 2 weeks and my order isn’t even being shipped yet but their delivery says that it’s supposed to be 2-5 days. This is ridiculous and pretty much a scam. Tried all sorts of ways to get in contact with the company to no avail.

There should be an option for No Stars because like everyone here, I have reached out 3 times to inquire about my order that just says “Preparing Shipment” on the Shop app and it has been silent since. Will be submitting my request for a refund.

I ordered 3 on December 9th for Christmas gifts and they haven’t shown up. I have contacted customer service twice. They asked for my confirmation number and I haven’t heard back. I have sent an email to cancel the order and refund my money. I still haven’t heard back.

Ordered a SleepySharky, contacted them by Facebook Messenger and no response, contacted by email and they responded asking for order number, responded with this, complete silence. Put a comment about lack of delivery on Facebook and they blocked me. Still no response so looks like trading standards. Would advise to avoid this company. UPDATE Sleepysharky attempted to have the above comment taken down and also claim I spammed their Facebook page and have sent several emails - unfortunately neither are true. I have requested a refund within seven days.

Purchased a sleep shark Nov 23rd for Christmas gift. No shipping details 2 weeks later. Contacted CS and at first they replied right away saying they will contact warehouse and issue a ticket number. Well, that's where the communication ended. Further emails were never replied to. After a month and obviously no chance of arriving by Christmas I contacted AMEX who quickly refunded me. Thank goodness for them. No I get an email from Sharky saying my order is canceled per my request. Um ok. Anyway, would NEVER recommend or order from this site. Seems there are tons of others online anyway.

Ordered 12/8/24. Got a confirmation email shortly after purchasing. Shipping Policy says 3-5 business days to process and 7-14 days to deliver after processing. It's been 10 business days and I've sent multiple emails with no replies. Shows it still hasn't been processed. Shop app says 2-5 days delivery and we're well past that. I'll likely have to get my bank involved.

awful company based in china so never arriving in the 3-5 days they say, ordered at the end of November and still nothing

My sleepy sharky is the best purchase I’ve made, I suffer from anxiety and panic attacks and as soon as I put it on it instantly clams me down, I wore it to bed last night and it was the best sleep I’ve had in ages!!