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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

The earbuds are comfortable for side sleeping but it needs better volume control. The lowest setting is too loud, at least for me. And the flashing light by the power button is not great when you're i... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've been using Sleeper for quite a while but I've replaced with Sleeper Loop - longer cord, better earplugs that are comfy for side sleepers. Great product! -- I suffer from insomnia and anxiety, s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This is a great product. I have tried every mouth piece on the market to stop snoring, none have been successful. This mouth tape is small and comfortable, it does not interrupt my breathing nor my... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Works great. Helps me fall and stay asleep by listening to sounds or music, without hurting my ears. Be mindful that there’s a white indicator light that is bright during the night. Manufacturer is wo... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Mobiltelefonzubehör

Vom Unternehmen geschrieben

World's Most Comfortable Earbuds Tiny earbud housing made entirely of uni-body silicone conforms to the shape of your ear canal, reducing the stress points making it the most comfortable earbuds for prolonged use.


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

283 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

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Bewertet mit 3 von 5 Sternen

Would be great if it weren’t for the battery.

These headphones are very comfortable and the sound is great. They would be perfect if it weren’t for the fact that even when fully charged at around 5 hours they tell you battery is low which wakes me up. I’d be fine if they just died, but it announces battery low several times before dying. I contacted the company and never heard back. I was hoping there was a way to turn off the notification or that I’d just gotten a defective pair.

15. Mai 2021
Sleeper-Logo

Antwort von Sleeper

Hello Eden,

We also have read your feedback and experience under the product review section. If haven't already, please help check that the Sleeper Wireless is fully charged before your bedtime in order to maximize its battery life. Battery life can also depend on the volume level as well as the app/device the Sleeper Wireless is connected to.

To your email, we have sent a reply email on May 10th at 9:50am Eastern Time. Could you kindly help check your inbox for our email coming from info@sleeperbuds.com?

Thank you,
Jane
Customer Services

Bewertet mit 2 von 5 Sternen

Overall I can't recommend these and I'll keep looking for a better sleep buds.

I was really excited about finally getting earbuds for sleep since i have sleeping issues. Less than two weeks of light use and the right bud started flickering. To be honest, didn't want to get a replacement since they weren't a good fit for my ears, they were falling off all the time during the night and the sound quality was pretty poor. (Compared with another 12$ Bluetooth buds that are much better quality but I can't sleep with them).
Anyway, I asked for a refund and the customer service answered quickly, that I had to send them back on my own expense to have them evaluated before they can consider refunding.
Bummer to be faced with this kind of customer service. At least have the decency to send me a pre-paid label for receiving a defective unit...
Another issue I had with the design is that the blue light indicating the buds are on is so bright and blinking right next to my face, so I have to sleep with a sleep mask to not be bothered with it.
Overall I can't recommend these and I'll keep looking for a better sleep buds.

14. Mai 2021
Sleeper-Logo

Antwort von Sleeper

Hello Mashav,

We truly apologize for the poor overall experience you had with our Sleeper earbuds and the way our team has handled the case for you.

Our team has sent an email to you with regards to your return. Please help check your inbox.

Thank you for giving our product a try and we will take your feedback as a learning stepping stone to become a company that can continue to improve services to our customers.

Kind regards,
Jane
Customer Services

Bewertet mit 5 von 5 Sternen

Game Changer

I have used many different earbuds for sleep. The best noise cancelling ones are uncomfortable and the best fitting ones do not block out sound. The Sleeperbuds are a game changer. They fit comfortably and block sounds. I've had the best sleep in a long time since I've started using them and I use them every night.

1. Mai 2021
Sleeper-Logo

Antwort von Sleeper

Thank you NM,

If you ever need our assistance, please don't hesitate to reach out to us at info@sleeperbuds.com

Best regards,
Jane
Customer Service

Bewertet mit 2 von 5 Sternen

Damaged product

The earbuds are comfortable and easy to operate. It was a slight pain getting my Samsung Bluetooth to connect, but it worked out. This would be a five-star review if the left earbud didn't immediately develop a short.

27. April 2021
Sleeper-Logo

Antwort von Sleeper

Hi A,

This is probably a defective unit. Sorry it happened to you.
Please reach us at info@sleeperbuds.com and our team will take care of you ASAP.

Best,
Josh
Customer Service

Bewertet mit 4 von 5 Sternen

Ear buds

Comfortable but the sound could be better. They do keep out most of the noise.

26. April 2021
Sleeper-Logo

Antwort von Sleeper

Hello Audrey,

Thanks for sharing your feedback. We will discuss with our engineer.
To make sure you have the best sound experience make sure your fit is correct.

Best,
Josh
Customer Service

Bewertet mit 4 von 5 Sternen

These are the most comfortable…

These are the most comfortable earphones I've ever owned. I have trouble finding earbuds that don't hurt. I forget I'm wearing these.

25. April 2021
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Antwort von Sleeper

Hi Amanda,

Thanks for your honest feedback, we truly appreciate it.

Best,
Josh
Customer Service

Bewertet mit 1 von 5 Sternen

Arrived with no English instructions…

Update: I now have the instructions and have paired, but only get sound from the left earbud.

Arrived with no English instructions and no manual could be located online. I have no idea how to connect to Bluetooth and cannot use.

17. April 2021
Sleeper-Logo

Antwort von Sleeper

Hi Stevie,

Apologize for the inconvenience.
Have you manage to pair?
Please contact us at info@sleeperbuds.com, our team will send you instructions.

Thanks,
Josh
Customer Service

Bewertet mit 4 von 5 Sternen

Very comfortable

Very comfortable which was my main concern. Drawbacks are that there’s a little flashing light all night, unless that’s something I can turn off and just haven’t figured out how. Also, lowest volume setting is still a bit too loud to actually fall asleep to.

17. April 2021
Sleeper-Logo

Antwort von Sleeper

Hi Dooz,

Thanks for your feedback.
We will pass it to our engineering team.

Best,
Josh
Customer Service

Bewertet mit 5 von 5 Sternen

Better than expected

Great sound, balanced levels and great sound blocking - much higher quality then I expected for the price. Very snug and comfy, I never get annoyed with them in my sleep and they stay in all night. I've got PTSD and it is really incredible being able to get through the night listening to gentle music and not waking at every bump in the night.

14. April 2021
Sleeper-Logo

Antwort von Sleeper

Hi Madison,

Thanks for leaving a true review of your experience.
Appreciate it.

Best,
Josh
Customer Service

Bewertet mit 5 von 5 Sternen

So far so good!

So far so good! I've used the earbuds several nights and haven't woken up with ear pain like I have with other brands of earbuds. Sound is good, mic quality is good, cord length is nice. I purchased the gray and white earbuds and they look nice. The only suggestions I would make is that they could offer more colors in both the wired and wireless styles. Overall a really solid pair of earbuds! Super happy with my purchase!

12. April 2021
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Antwort von Sleeper

Hi Kellie,

Thanks for it we will pass the feedback to our team.

Best,
Josh
Customer Service

Bewertet mit 5 von 5 Sternen

These actually work

These actually work! I’ve been looking for something to help drown out my husband’s snoring for years. With the sleeper wireless earbuds I can listen to a guided meditation and fall asleep much more easily. I have misophonia and the irrational anger my husband’s snoring was causing me, combined with the chronic exhaustion from not getting any sleep has been effecting everything in my life. I’ve slept so much better with these earbuds than I have In years, and I can seriously barely feel that I’m wearing them. You’ve created an excellent product!

9. April 2021
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Antwort von Sleeper

Hi Hannah,

Thanks for your kind review!
We truly appreciate you taking time out of your day to leave a review.

Best,
Josh
Customer Service

Bewertet mit 5 von 5 Sternen

Exactly what I was looking for

Exactly what I was looking for. Comfortable for lying on my side. Decent sound. Blocks noise. Great product. I immediately bought another pair as a gift too.

9. April 2021
Sleeper-Logo

Antwort von Sleeper

Hi Blake,

Thanks for leaving an honest opinion!!

Best,
Josh
Customer Service

Bewertet mit 5 von 5 Sternen

I love them so much.

Both sets are amazing. I had the wireless ones in all day and my ears were not hurting at all. The wired ones are great for when your wireless are charging and need a pair. Highly recommend them for people who listen to music while they are sleeping.

5. April 2021
Sleeper-Logo

Antwort von Sleeper

Thank you Christine!

We are very glad to hear. Please don't hesitate to reach out to us at info@sleeperbuds.com for any questions you might come across in the future.

Best regards,
Jane
Customer Services

Bewertet mit 4 von 5 Sternen

Comfy but Caveat...

Buds are just a TOUCH too big for my ears, not super uncomfortable, but kinda wish we had detachable, variable sized buds on these.

Otherwise great!

5. April 2021
Sleeper-Logo

Antwort von Sleeper

Hi Maddoraptor,

Thank you for the review and feedback. Please don't hesitate to reach out to us at info@sleeperbuds.com if you have any questions.

Best regards,
Jane
Customer Services

Bewertet mit 3 von 5 Sternen

They don’t fit...

3 stars cuz they fall out my ears. I thought I’d give these a shot cuz of their design. Price wasn’t to bad ether. I’ll keep eye on them in cases changeable ear bud comes out for Bluetooth ones.

5. April 2021
Sleeper-Logo

Antwort von Sleeper

Hi Kat,

We regret to hear about the fit for your ears! But we appreciate you giving them a try.

If you would like to start the return process, please reach out to us at info@sleeperbuds.com and our team will help you.

Please let us know if we can do anything else for you.

Best regards,
Jane
Customer Service

Bewertet mit 4 von 5 Sternen

This product is everything I wanted at…

This product is everything I wanted at a totally reasonable price. The actual earbud housing is soft and comfortable both for during they day use and going to sleep. It even came fully charged, which is unusual for products these days. Literally the only reason I didn't give it 5 stars is because the wiring is a little long, so it gets in my face as I'm trying to fall asleep.

5. April 2021
Bewertet mit 5 von 5 Sternen

These earbuds are small and very well…

These earbuds are small and very well made. They were also shipped promptly! My only complaint is that I prefer the slim over-ear sleep headphones; my ears just do better with these if I leave them on for a long time. But this type of head phone is just too expensive — especially if you want a bluetooth version. For the money these Sleeper earbuds are a very good compromise. I've used them every night for a couple of weeks and they are comfortable and sturdy.

13. März 2021
Sleeper-Logo

Antwort von Sleeper

Hi Ronni,

Thanks for your honest review.

Best,
Josh
Customer Service

Bewertet mit 5 von 5 Sternen

I received my headphone order and have…

I received my headphone order and have been very pleased with them so far. I'm just concerned that the adapter to the cord fit remains nice and tight like it is right now. I've had others become loose then the sound is effected.

8. März 2021
Sleeper-Logo

Antwort von Sleeper

Hello Debra,

Please don't worry we have tested our earphones for long time stress.
Anyway, if you experience any fault please reach back to us at info@sleeperbuds.com and our amazing team will help you out.

Best,
Josh
Customer Service

Bewertet mit 2 von 5 Sternen

Don’t bother to spend the money

I was so excited to find this product. I have trouble falling asleep and going back to sleep after I wake in the night. Because I sleep with a partner turning on music to relax me doesn’t work because I’ll keep him awake. I was so disappointed in these headphones. They are easy to turn on and pair in the dark because of the voice prompts so everything was promising. That’s where the positives ended. The band that goes behind the neck is uncomfortable, the ear buds hurt if you are a side sleeper and the light flashes constantly, keeping your sleep mate awake.

7. März 2021
Sleeper-Logo

Antwort von Sleeper

Hi Leslie,

Thank you for leaving a review.
We would like to help you as other customers don't have the same experience you have.
If you are not happy with our product please reach back to us at info@sleeperbuds.com and our team will help you with the return procedure and refund.

Please let us know if we can do anything else for you.

Best,
Josh
Customer Service

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