My husband ordered me a new wedding set. White gold with 6ct center stone, also ordered 2 bands that they custom made specifically for my ring. Absolutely perfect!! I am more than happy. Isaac stayed... Mehr ansehen
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Das sagen Bewerter
I worked directly with Isaac throughout the process of getting an engagement ring. He was very informative and keep me up to date on the entire process. I would definitely recommend using Slate & Tell... Mehr ansehen
Isaac was excellent in his communication. He shared his personal cell and was very attentive in his responses to my questions. The ring I ordered is spectacular and my fiancee is going to simply lov... Mehr ansehen
HORRIBLE... first it looks CHEAP. I ordered the stackable rings, the gold not only looks fake and not gold color, but it came off in a matter of two weeks the diamonds fell out of the band. the main... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
TELL YOUR STORY Love, Life, Family, Work & Play! We believe that the little things matter most. The journey of life defines who we are and the people who are most important to us. At Slate & Tell, we celebrate every milestone with personalized jewelry, timeless engagement rings, and wedding bands that tell a story, your story. Slate & Tell is your destination for meaningful, everyday fine and personalized jewelry. Our collection features classic engagement rings and stackable wedding bands that are more than just accessories—they’re expressions of your unique story and the people who matter most to you.
Kontaktinformationen
56 West 45th Street Suite 1500, 10036, New York, Vereinigte Staaten
- 800-232-2728
- support@slateandtell.com
- slateandtell.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 15 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Excellent communication!
Isaac was excellent in his communication. He shared his personal cell and was very attentive in his responses to my questions.
The ring I ordered is spectacular and my fiancee is going to simply love it!
Slate & Tell
I worked directly with Isaac throughout the process of getting an engagement ring. He was very informative and keep me up to date on the entire process. I would definitely recommend using Slate & Tell. The ring is absolutely gorgeous and couldn’t be happier!
New Wedding set
My husband ordered me a new wedding set. White gold with 6ct center stone, also ordered 2 bands that they custom made specifically for my ring. Absolutely perfect!! I am more than happy. Isaac stayed in communication with me through the entire process with updates, questions etc. I can’t say enough good things. I am just overjoyed.
$1,200 Ring, Nearly 20 Unanswered Emails — I Had to Take Legal Action
I would give Slate & Tell zero stars if I could. I paid approximately $1,200 for a ring, and within 24 hours it turned my fiancée’s finger green. We took it to an independent jeweler and were told the ring/materials were not what we believed we had purchased.
What makes it worse is that I sent nearly 20 emails trying to resolve this, and they went unanswered. I eventually had to dispute the charge with my bank, file a small-claims lawsuit, and hire a collection company to recover my money. Even the collection company’s attempts to contact them went unanswered.
I gave this company every opportunity to make things right. Instead, I’ve had to go through banks, courts, and collections over a $1,200 purchase.
Based on my experience, I would strongly caution anyone before purchasing from Slate & Tell.
EDIT:
Isaac, you never responded to the countless emails, the small-claims correspondence, or my repeated attempts to resolve this directly with you.
I ordered the ring in January and didn't even receive it until more than two months later because of repeated delays. Within 24 hours of receiving it, I contacted you asking for a full refund and specifically asked where I needed to return the ring. From that point forward, my emails were repeatedly ignored.
You had countless opportunities to address this privately and chose not to. It wasn't until I posted a public review that suddenly I received a response within hours.

Antwort von Slate & Tell
highly recommend!
Slate and Tell did an amazing job with my engagement ring! i love it so much
This is my third ring from them
This is my third ring from them. Good quality very sharp quality rings great looking icy rings .
The quick response and the quality of…
The quick response and the quality of the ring they worked with me to get it here on time I’m very pleased with how they kept in contact with me I will be buying from them again very soon
I had an issue with the engagement ring…
I had an issue with the engagement ring I had purchased. I drove it upto the store from out of state, met with the owner, and had it fixed and back to me within a hour. Unbelievable. Excellent customer service that puts the customer first, I highly recommend slate and tell.
OH MY GOODNESS
OH MY GOODNESS, I JUST RECEIVED MY WEDDING RING FROM SLATE AND TELL & IT IS ABSOLUTELY BREATHTAKING! THE QUALITY, THE DETAIL & THE SHIMMER IS MORE THAN I EXPECTED…10🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩
I bought a ring
I ordered a ring and they made it. Only problem was it was the wrong band and I was in a huge time crunch. They reached out via phone and told me, they remade the ring and 2 day shipped it to me to no extra cost. The ring looks great, and it came with a whole spec sheet on the rings legitimacy. Pretty great customer service from Isaac, would recommend.
Top Notch Experience - Custom Design
I initially ordered a ring that, upon reflection, I wanted to go a different direction as the design wasn’t perfectly aligned with our vision. So, I looked to cancel the order.
After receiving a call from the owner, Issac Gad, and discussing what I wanted, they designed the exact ring I desired! This effort was painless. Issac communicated at every step and was directly available for questions.
At the end of the process we have the perfect custom designed ring.
I highly recommend Slate and Tell after directly experiencing the care and customer focus demonstrated by Issac and Co.
You are in good hands for your jewelry needs.
Best Jeweler, Designer, Selection, Price, Service, & Final Design
Isaac made the whole experience special!! My fiancé helped design the ring from concept to CADs to finish and loved it all. We were led through the fun process with quick responses, turnarounds, and more.. It was always done with a smile and we have complete confidence in Isaac. He has a customer and friend for life as we could not have asked for more or imagined a better person to help us. The communication, ordering, price, and service was and still is outstanding!!!! I recommend them to everyone as you will feel as satisfied as we are!!!
The craftsmanship is incredible. Working with Isaac was fantastic…easy to communicate with, notifyied me of ring status throughout and delivered on time!
The craftsmanship is incredible
I highly recommend ordering from Slate…
I highly recommend ordering from Slate & Tell!! Issac was very responsive and got my order made and shipped in an outstanding timely manner. Thank you again for everything to make my engagement happen!!
I had a great experience
I had a great experience. Since I got a personalized item it takes a bit longer. Well it shipped and was at a stand still for a couple days. I contacted customer service and they looked into but unfortunately could not track down my item or find out what happened to it. So they started a replacement order and I received email updates throughout the process. They did a rush on it and I received it in a couple weeks. Overall I am so happy with my item! I looked at so many options from other businesses but it was Slate & Tell that had exactly what I wanted. I was bummed out that the first one was lost and had to wait for the replacement, but it was so worth it. Thank you Slate & Tell for your beautiful work and help/experience through this process.
Slate and Tell were amazing
Slate and Tell were very responsive, transparent and accommodating when it came to my ring. I asked if they can expedite a ring before I left on a trip with my now fiancé and they were willing to work with me. I would highly recommend them to anyone thinking about buying from Slate and Tell.
Slate and Tell - Absolutely Love this Company!
This has been my third purchase from Slate and Tell and once again I am impressed! Ordering custom rings for each of my babies has become tradition. When some of the rings came in too small, Isaac was extremely helpful and kind when they needed to be changed. Great experience anytime I order from Slate and Tell and the rings are the absolute best. Thank you for your outstanding customer service and for making these rings ones that will be passed down for generations to come!
Communication
Isaac was great to work with. He kept me updated, answered my questions, and made the whole process smooth. Highly recommend.
The customer service was excellent
The customer service was excellent. They answered any questions I had and were extremely friendly.
I bought my fiancé her engagement ring…
I bought my fiancé her engagement ring and matching wedding band from Slate & Tell and it was an awesome experience. They made it super easy and affordable. We had a sizing issue and Issac was on top of it. Day or night he was there to help us out and correct our issue.
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