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Sküma Water Bewertungen 

1'111
•
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Reverse osmosis is essential in every kitchen. I researched the best quality and Skuma was up there. Over been a happy customer for two years knowing that my drinking water is safe for myself and my c... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We just got our Skuma yesterday and love it straight away. The hot water dispenser is the stand out feature. Absolutely love that we don't need to use a kettle and water filter seperately. 10/10 recom... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I love the quality and taste of the water that Skuma produces. I have had my Skuma coming up to 1 year and although the set up and cleaning instructions were initially a challenge, once I got it up... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Ironical the machine feels quite plasticy for a thing designed to remove impurities such as plastic. The hot water runs for 3-4s after you tell it to stop, which is frankly dangerous. However th... Mehr ansehen

Unternehmensdetails

  1. Wasseraufbereitungsunternehmen

Vom Unternehmen geschrieben

Sküma is a counter top water system that transforms tap water into a purified functional beverage. Reverse osmosis Super Filter®. Choose your water composition through our Infusions®.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

1111 Bewertungen

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4.6

Alle Bewertungen

(1'111)

409 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

This is a great company really helpful

This is a great company really helpful
And they listen to the consumer no
Problem is too great for them they go above and beyond to help
You if u have any queries the product is amazing and I would thoroughly recommend them without hesitation and will be using them again in the future

18. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Great machine - could improve

Set up is quite confusing the video is helpful but there is no manual included to read / you can find them online but it would be helpful if it said that somewhere on the packaging.
For the price I think the quality of the actual machine is not the best the plastic is thin and the general feeling is not what I would expect for this price point… the water itself is great I like that you can adjust the temperature - I like that you can add minerals to it’s a great feature.
Over all I’d say it’s 8/10 it has some improvements that can be made but it does what it’s meant to !

10. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Had some issues with the product and…

Had some issues with the product and customer service is slow. We had issues with the machine since the beginning (pump would continue running even when tank is empty - caused by stuck float magnet). Took several days to sort out and eventually received the replacement part. The machine also requires a cold restart (switching off at mains and then on) every now and then as it stops responding. Not sure what else to expect in the long run as we've just had the Skuma for less than 2 months. Also, we have subscribed to the mineral pouches but it is now 9 days since our subscription renewal date and still we have not received the minerals.

10. Mai 2026
Bewertung ohne vorherige Einladung
Sküma Water-Logo

Antwort von Sküma Water

Hello,

Thank you for your feedback, and I’m truly sorry for the issues you’ve experienced. This is not the experience we want for our customers.

We’re already reviewing both the technical points and the delay with your mineral subscription to make sure everything is resolved quickly. We’ll reach out to you privately to follow up and ensure your Sküma is running smoothly.
Thank you again for your patience and for giving us the chance to make things right.

Warm regards,

The Sküma Team

Bewertet mit 4 von 5 Sternen

Nice bonus features

Easy to use after a fiddly set up! The hot water and added minerals feature is a big bonus, makes it different and unique to other filters on the market.

8. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had done a lot of research before I…

I had done a lot of research before I purchased my Sküma unit as there are a few on the market. I am so pleased that I chose this one as I love the choice of minerals. The unit is easy to use. Any issues I have had the team including Rohit and Andy were there immediately to solve all my problems. I have had my unit for nearly a year now and my friend has also bought one. This in my opinion is the best unit on the market and the company really care about their customers which is really rare nowadays. I recommend anyone if they care about their health, this is the water filter system is for you. Thank you Rohit for all you have done for me. Going above and beyond.

7. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good clean water

Quick delivery.
Easy to follow set video.
Being using it for a few days now and noticed a huge improvement in the water quality. I like the option of being able to add minerals back in after the water has been treated.
So far no complaints.

4. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Machine broke twice in 18 months and…

Machine broke twice in 18 months and the company refuses to fix without an additional payment.

Subsequent to the response below there has been no contact with Skuma. And their support referenced below is already in my note above - their support consisted of money to fix their machine that broke twice in a short time period.

3. Mai 2026
Bewertung ohne vorherige Einladung
Sküma Water-Logo

Antwort von Sküma Water

Dear matt,

We are truly sorry to hear that you’ve experienced issues with your machine twice in 18 months. This is absolutely not the experience we want for our customers.
We would never refuse support, and we would really like to review your case in detail to understand what happened and find the best possible solution.
We will reach out to you directly to review your case and find a solution as quickly as possible.

The Sküma Team

Bewertet mit 5 von 5 Sternen

I think it's a great device

I think it's a great device. Honestly was not expecting, for the price to have so many options. We just went to this one because we knew it was high quality and reverse osmosis, but the extra options are great, like hot water, mineral, and the amount.

3. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I can get a reply from their whatsApp…

I can get a reply from their whatsApp customer service number. I am asking why my PH readings are the same with or with out the Bases Mineral added. I need a higher PH level and thought the Minerals did that.

Maybe i get a reply here???

27. April 2026
Bewertung ohne vorherige Einladung
Sküma Water-Logo

Antwort von Sküma Water

Dear Susie,

I sincerely apologise for your experience.
You should always be able to reach us, and your experience clearly falls short of our standards. I will investigate what happened and make sure you receive the support you need and answer to all your questions.
I have requested your contact details and once received I will be in contact personally.

The Sküma Team

Bewertet mit 5 von 5 Sternen

The best RO machine

Machine worked well for a couple of years. When it developed a leak, customer service were onto it and I took up their offer of an upgrade. This was a great move. Delighted with improved machine. I have looked at other makes like Aquatru but rate this Skuma as the best for my kitchen.

1. Mai 2026
Bewertung ohne vorherige Einladung
Sküma Water-Logo

Antwort von Sküma Water

Hi there!

Thank you so much for your lovely review. We’re delighted to hear that the upgrade has been a great improvement and that your Sküma continues to serve you well. It truly means a lot that you chose us.
We’re always here if you need anything.

Kind regards,
The Sküma Team

Bewertet mit 5 von 5 Sternen

The key to clean water

I haven't found a better counter top alternative to drinking clean water in London and love the fact that you can add healthy minerals and electrolytes to the water after the reverse osmosis. Exctellent customer services (in the many years we've had our Skuma it broke down once or twice but we were supported right away).

1. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect

Perfect, water tastes so pure and clean, very impressed & I love it ! Still yet too do an infusion but cant wait so 5*'s

1. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The product was very well packaged for…

The product was very well packaged for shipping. After a few days of use, it seems to meet 100% of my expectations. It's easy to use and the water quality is apparently excellent; a positive effect seems to be appearing on my skin.

29. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had an issue with my RO water filter…

I had an issue with my RO water filter and contacted Skuma Water customer service. I was helped by Ashwin, who was very professional and supportive throughout.
The team was responsive, communicative and always willing to help. Although my original filter issue couldn’t be resolved, they went above and beyond by sending me a brand new replacement.
Overall, I’m very happy with the service I received and really appreciate the effort they made to ensure a positive outcome. Great customer service, keep up the good work and thank you!

22. April 2026
Bewertung ohne vorherige Einladung

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