Skatie Bewertungen 

I just had a bizarre and incredibly disappointing customer service experience.

I applied a discount code to my order, and the code was accepted by the system. However, when I went to complete checkout, the discount suddenly disappeared. I reached out to customer service expecting them to honor the price I was shown, but I was told they would not.

It honestly felt like a pathetic money grab, especially since the code was accepted at checkout and the price was displayed to me. Regardless of the technical issue on their end, I don’t think the customer should be the one expected to eat the cost.

This experience left me incredibly disappointed, and I won’t be purchasing from them again.

ALSO—the fact that this appears to be the only place available to leave a review is such a red flag.

Spent $400 on swimsuits that never arrived???

The quality does not match the price whatsoever. I still really like the style and the fit is nice, but you can definitely see some issues with how the garments were made some fading and stretching in places. It doesn’t make sense and I’ve only had them for two months.

I ordered a swimsuit that went on sale about 6 hours later. I asked for them to honor the sale, and they didn't - no biggie, but I want a return since that's stupid lol and I don't want to support a business with trash customer service. I asked for them to cancel the order so I can get a refund on my card before it ships. I was emailing them on a Friday, and they waited until THE DAY THE ORDER SHIPPED ON WEDNESDAY to email me back saying "Sorry, can't cancel now, it's on the way". WTF

I LOVE the suits l, HATE the website and “customer service” I needed to exchange my bottoms… somehow the next size up was on preorder?? And my first response came from a chatbot that didn’t even answer my question. If you’re going to order make sure you know exactly what size you need becuase navigating the site and customer service are a joke.

Do not order bathing suits from this small business. They do not have a fair return policy, and you will waste your time going back-and-forth with customer service just to be out $120. I understand policy, but there’s a difference between that and disregarding the customer experience as a whole.

the quality is amazing and they’re always super responsive! love skatie

Skatie bikinis and lounge are unbeatable. I’m also starting to venture into wardrobe and loving everything satin.

I’ve been a customer for two years now and I’ve had a good experience. The return policy is strict but the company makes that clear when you check out. And I like that you get a free exchange for items less than 30 percent off. It’s nice to know I can exchange for a different size or item when I’m trying something new. CS has been great whenever I’ve had issues.

The prices are admittedly high but I keep coming back, because I’m always happy with my purchases. The rewards program is also pretty legit. Skatie has been my favorite place to shop for the last few years.

I have to write seeing the brand is once again trying to offset bad reviews. HORRENDOUS customer service. Okay quality. Not worth the cost or the headache dealing with them.

Love their products and their customer service team is super responsive and always incredibly helpful.

Skatie is a trustworthy company owned by women based in California who try to keep all production in house while attempting to keep prices at an affordable yet quality based rate. I have bought from them for over 5 years now and have had very limited issues for which their team always gets back to me about.

great quality products. the styles, colors, and prints keep me buying way more swimsuits than i could ever need. their customer service is also some of the best. super prompt and really do their best to find the yes for customers.

Skatie is my go-to swim, lounge & active wear brand! I’ve been buying from them since 2020. Best quality and they have the softest fabrics ever. Customer service is always great too!! 10/10 recommend!

I’ve been a SKATIE fan for a while now and they are continuously one of my favorite brands to support. Their customer service is amazing and always so helpful. The quality of products is top tier. Will always love them!

I love Skatie! Their customer service team always goes above and beyond to help me with orders or get them out faster. I’ve never had an issue returning or exchanging a bikini or piece of clothing with them. The return options are fast and easy!! If other people complain about it, it’s because they didn’t actually pay attention to the return/exchange policy. The lounge is also some of my favorite most worn items. I’d give them 10 stars if I could!!!

I’ve been a loyal (addicted) Skatie customer for YEARS and have never had a complaint! Great website, customer loyalty, and service!

Favorite clothing brand ever. Products are amazing quality - I don't buy bikinis from anywhere else because these are so flattering. Great customer service, easy returns.

The BEST swimsuits ever! Like butter and no pinching. I have over 250 pieces now and going. It’s an obsession lol. They have the an awesome customer service team ! Just know that on sale items 30% or more are final sale so as long as you know your size before ordering sale then you are good to go .

I have been a loyal customer since the beginning of this company and they put so much love and care into each piece! They listen to their customer base and respond to design and fit feedback. Their customer service also goes out of their way to fix issues that come up with hand made items. And i can confidently say, I will never wear any other swim brand ever again.

Great designs and really comfortable clothing and swimwear! I especially love their active and loungewear.