simpled.uk Bewertungen 

Excellent customer service going far beyond normal obligations.

I purchased the SF Slim Series lock and was so impressed that I bought a second one for my other property. I’ve now had them for just over two years and have recommended them to friends and family.
Installation was straightforward and I managed it myself without any issues. I recently had a small problem with one of the locks, and the customer support team resolved it excellently.
Highly recommend.

The product does as described, very easy to set up and very convenient for our short-term let property as it can be accessed remotely.

We have a main door lock in a cottage by the seaside. For whatever reason the fingerprint sensor stopped working and after reporting the issue to the Simpled team they were very quick to resolve the issue and I now have a working lock again.

Really great service, efficient team and first rate product.

Great customer service, door lock works a treat and looks very stylish

Had a warranty issue with the door handle, no quibbles and received a replacement within 48hrs. Very impressive

I installed the lock and a few months in it developed a problem. After a few back and forth with support about various fixes they quickly sent me a replacement part. Very quick and responsive support that really doesn't exist anymore!

Also a great product

Very good customer service

Customer service responded very quickly and solved my problem. I can only recommend them.

Good having UK customer service
Not so good that failed lock already not part of current inventory two years after purchase so having to make door alterations to fit alternative model
Good that replacement was discounted though
Overall it’s a good ecosystem

This is my 7th Simpled lock I have installed in our properties and used them now for 4 years and found them easy to fit, robust and great to use.

Door locks without keys are great

Great Lock, works so well for our family. Multiple different ways of using it.

I am so pleased with the customer serviced from Simpled. Prompt replies even though its weekend. Exchanged of information thru emails are very fast and efficient. Their ability and willingness to solve my concern makes life less stressful. Thank you and all the best.

Quick response, just the help I needed, fantastic customer service

Tried different locks, and this without a doubt, is the best.
Yale L2 over engineered with loads of problems.
Simpled have worked it out perfectly.
Believe me, these are worth the money.

Simpled are a refreshing company to do business with.
Purchased a Smart Lock SS Slim Series in black.
On arrival the product is clearly high quality in its presentation and build quality.
The support was superb from first enquiry to final installation.
The Smart Lock is straightforward to install even when converting a conventional wooden door.
Once installed you immediately realise what you've been missing not having a Smart Lock sooner.
Operates faultlessly with so many means of operating the lock in its many forms of keyless usage. Although, there is a physical key to enable those who might feel uneasy without one.
I cannot fault the product, installation or use of this wonderful piece of equipment!
Well done Simpled!

Excellent customer service.we could not get the new door to accept the lock I was able to return it to the company. Excellent emails.
Our door problem not the lock.

Simpled have been great to deal with. They are very professional, very responsive and understand the customers needs.
Their products are excellent with great feature that I am still discovering. I have bought several items from them and they have all been great value for money.
The customer service experience is brilliant.

This product (TF Smart lock) is amazing.  Looks good, and works wonders.  It is so well designed and the choice of entry methods suits everyone in the house.  The ability to put in temporary access has already proved useful.Quality wise it feels well made and solid - none of your cheap penny-pinching manufacturing here. 
Installation was mostly straightforward.  Our door (and the mortice) is over 40 years old so it took some encouraging but the design of the fitting system is superb.
Customer service was prompt, courteous and very helpful.  Many places don't care once you've brought the equipment, but nothing was too much trouble for these people.
Finally, I bought this as a bit of a toy -  it sounded cool but I wasn't sure if it was going to work for us.  2 days in and I already wouldn't be without it.
Well done Simpled!

Ordered the Simpled SF-SPS in the silver finish, arrived promptly in well designed packaging.
I have a UPVC front door with deadbolts, so was initially concerned would this lock work on my door, concerns allayed as no problems there.

One thing to be aware of is the type of lock mechanism you have, on my door I have ‘off set spindles’ in the instructions leaflet that comes with the lock (on page 5) it states “NOT compatible with multi points that have offset spindles” and suggests that you contact their support team. (Maybe this should be clearer in the information description on Amazon).

But I found that you can either purchase a new multi-lock unit uses a single spindle (costing about £30) or if you are competent DIY person you can still use the offset spindle lock, which involves a bit of drilling.

I went for keeping my offset multi-lock as I wasn’t comfortable in removing the whole locking system from my door as well as knowing what size/make unit was installed in the door (a job that a locksmith would be needed for, costing a fair bit of money I guess, everyone to their own)

As said I decided to run with the existing offset multi-lock, the only thing I needed to do was to ( I won’t say butcher, as other reviews have said) ‘Adapt’ the door by opening up the hole where the top hole that takes the fixing screws & stub with a drill, this then allows both the cable and stub to pass through the door.

Also to save putting strain on the cable I cut a slot between the hole the cable was going through and the hole where the second spindle originally went, this allowed the cable to sit snug and also allowed the whole outside handle unit to sit flush with the door.

Overall, preparing and thinking how to fit the lock paid off, rather than steaming in and butchering the door, resulting in a much neater job.

The whole process (not including the planning) took 33 minutes to fit and then about another 15 minutes setting up the different ways of unlocking/locking the door using the TTLock app, as recommended in the instruction leaflet, the app is very intuitive and easy to use.

The reason I deleted one star was the fact that it was only mentioned about the ‘offset spindles’ in the introduction leaflet as opposed to point of sales, with a caveat saying you could still work with the offset spindle mechanism, BUT needed some confidence in opening up the hole for taking the cable and stub, something I mentioned to Simpled when I spoke to their support team.

The lock is up and running, time will tell if the purchase I have made was good, but so far I’m very pleased, a nice looking product, that looks good on my front door and the hassles of fining keys gone…!

Well done Simpled…!