Shopperoc Bewertungen 64

TrustScore 1.5 von 5

1.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

ABSOLUTE CON SENT GOODS DID NOT ORDER RETURNED GOODS TO 4PS IMPOSSIBLE TO CONNECT TO E-MAIL ADDRESS AS DID NOT EXIST DO NOT USE

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I urge anyone thinking of purchases thru Shopperoc to back away quickly. They are notorious scam artist. Read the negative reviews. You may notice charges against your credit card or PayPal you didn... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

So I was given shopperoc email for customer support that they give everyone on here with bad reviews and I still haven’t received a reply. I ordered two airabreeze accidentally and was charged way mor... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Purchased an antenna on Sept 5, 2024. Never received any confirmation or tracking for item. Email sent 9/23 with no response. Called support 9/26 and was on hold for 14 minutes, hearing loop, waiting... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

1.5

Ungenügend

TrustScore 1.5 von 5

64 Bewertungen

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Hat 100 % seiner negativen Bewertungen beantwortet

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

SCAMMERS

ABSOLUTE CON SENT GOODS DID NOT ORDER RETURNED GOODS TO 4PS IMPOSSIBLE TO CONNECT TO E-MAIL ADDRESS AS DID NOT EXIST DO NOT USE

17. Juni 2025
Bewertung ohne vorherige Einladung
Shopperoc-Logo

Antwort von Shopperoc

Hi. We're really sorry to hear you had trouble reaching us. 😞

Our team strives to respond to every inquiry as quickly as possible, but it sounds like we missed the mark here.

Could you please reach out to us via support@shopperoc.com and share your contact info?

We'll make sure to address your concern immediately. ❤️

Bewertet mit 1 von 5 Sternen

Extremely Disappointing – No Delivery and No Refund!

I purchased an item from this website and waited for 4 months, but it was never delivered. I contacted their support and was assured that I would receive a refund, but to this day, I haven't received anything. All I got was more excuses and promises from their Lithuiania support team, who just keep wasting my time.

These people are complete scammers! No one should trust them. Not only did the product never arrive, but my money was never refunded. Absolutely disappointing and ridiculous treatment of a customer.

I strongly recommend that everyone avoid this website and company.

This website is operated by UAB CommerceCore, a company based in Lithuania that owns and manages multiple online shopping websites known for their deceptive and dishonest practices. They systematically take advantage of consumers, as can be seen from numerous complaints online.

As of April 8, 2025, I have submitted formal complaints against UAB CommerceCore to the following institutions:
• Ecommerce Europe
• Lithuanian Direct Selling Association
• State Consumer Rights Protection Authority of Lithuania (VVTAT)
• European Consumer Centre
• Kaunas City Municipality
• Association of Lithuanian Chambers of Commerce, Industry and Crafts

I strongly encourage anyone else who has been scammed by this company to file complaints with these institutions as well. The more voices are raised, the harder it will be for them to continue operating unchecked.

18. März 2025
Bewertung ohne vorherige Einladung
Shopperoc-Logo

Antwort von Shopperoc

Hi,

Thank you for bringing this to our attention. We’re sorry to hear about any inconvenience you might have experienced.

If you still need further assistance, feel free to reach out to us directly at support@shopperoc.com 💬, and we’ll make sure to address your concerns right away.

Bewertet mit 1 von 5 Sternen

Scam

If you ever want to order cleaning tablets from Nuroclean through Shoppern.com, Please be advised that this is a rip-off. The tabs do not clean, even as well as a $5.00 cleaner from the grocery store. Now as for the guarantee, that is also a rip-off, They say it must be returned unopened, in original packaging. how the heck can you see if it lives up to the guarantee if you can't use it. So there $61.00 out the window. People don't fall for these schemes. I never will again.

12. März 2025
Bewertung ohne vorherige Einladung
Shopperoc-Logo

Antwort von Shopperoc

Hi,

We're sorry to hear that you're not satisfied.

We value your feedback. Could you please contact our customer support via support@shopperoc.com 💬 with more details about the issues you're facing?

Bewertet mit 1 von 5 Sternen

Scam artist. Back away quickly!

I urge anyone thinking of purchases thru Shopperoc to back away quickly. They are notorious scam artist. Read the negative reviews. You may notice charges against your credit card or PayPal you didn’t authorize.
I did and continue to get the most absurd responses.
When you attempt to explain how Shopperoc has made unauthorized charges to your PayPal account, pay attention to all of the excuses you get. The one thing you won’t get is your money back. Worst of all is that PayPal continues to allow these scammers to do business thru them. Back away

9. Februar 2025
Bewertung ohne vorherige Einladung
Shopperoc-Logo

Antwort von Shopperoc

Hi,

We're sorry to hear that you're not satisfied.

We value your feedback. Could you please contact our customer support via support@shopperoc.com 💬 with more details about the issues you're facing?

Bewertet mit 1 von 5 Sternen

Nobody seams to want to sort my…

Nobody seams to want to sort my delivery out for the purchase I made.
I think both companies are a scam

24. Januar 2025
Bewertung ohne vorherige Einladung
Shopperoc-Logo

Antwort von Shopperoc

Hi Phillip,

Thank you for bringing this to our attention. We’re sorry to hear about any inconvenience you might have experienced.

If you still need further assistance, feel free to reach out to us directly at support@shopperoc.com 💬, and we’ll make sure to address your concerns right away.

Bewertet mit 1 von 5 Sternen

Complete Scam

Complete Scam.
Don’t do it!
Sounds too good to be true.
It will maybe protect your paint job but will not repair scratches.

2. Februar 2025
Bewertung ohne vorherige Einladung
Shopperoc-Logo

Antwort von Shopperoc

Hi. We're sorry to hear that you feel that way. 💔

Don't hesitate to contact us at support@shopperoc.com 💬, we'll swiftly address your concerns and we will answer all your questions.

Bewertet mit 1 von 5 Sternen

My review is in conjunction with…Nexoptrics

My review is in conjunction with another review I wrote concerning a purchase I made from Nexoptrics, following an advertisement for adjustable glasses, an advert prolifically occurring at present on Youtube.
It turned out the payment was taken by Shopperoc By With Reach (LLC) on behalf Nexoptrics.
I discovered Shopperoc made two debits from my Paypal account. One for £53.93, my order for one pair of glasses, but then there was a second unauthorised debit for £29.99, an extra pair at half price, which I did not order, This brought my purchase cost up to £83.92.
Subsequently the glasses were not delivered by Nexoptrics, and I reported to Trustpilot my problems with Nexoptrics. It appears Shopperoc and Nexoptrics are connected in some way.

Edit 30.01.25. In response to Shopperoc's reply I need to remind them they did not reply to my email of 27.01.25, addressed to with customer support but an withreach.com address explaining I had not received the product ordered and requesting a refund.
Maybe there is confusion between these email addresses for Shopperoc.

Edit 31.01.25. The upshot is Shopperoc refunded me today. They responded to my request for a refund. Thank you.

10. Dezember 2024
Bewertung ohne vorherige Einladung
Shopperoc-Logo

Antwort von Shopperoc

Dear David,

Thank you for sharing your experience. We sincerely apologize for any confusion or inconvenience. We appreciate your patience and are glad to hear that your issue has been resolved.

If you have any further concerns or require assistance in the future, please don’t hesitate to reach out to our support team at support@shopperoc.com. Your feedback is valuable in helping us improve our services.

Best regards

Bewertet mit 1 von 5 Sternen

Money/ Iwas charged $155.44 For an item I didn't order. Until I seen the charge on my bank statement.

I don't know what went wrong. I never received an invoice showing what I ordered and never received the item. I just found out about it on my bank statement, on 01/22 2025

22. Januar 2025
Bewertung ohne vorherige Einladung
Shopperoc-Logo

Antwort von Shopperoc

Hi Sally!

Thank you for reaching out. 💬💙

If you didn’t receive the email due to technical issue ( the email may have been filtered into your spam or junk folder, kindly recommend checking those folders) or still need further assistance, feel free to contact us directly at support@shopperoc.com.

We genuinely value each and every customer and want to ensure your concerns are addressed in the right away.

Bewertet mit 1 von 5 Sternen

The company promotes fast shipping

The company promotes fast shipping. Have never received mini aircons odered over 1 month ago.
No meaningful responses

5. Dezember 2024
Bewertung ohne vorherige Einladung
Shopperoc-Logo

Antwort von Shopperoc

Hi Lisa, we truly apologize for the delay. 🚚⏳

We understand how frustrating it is to wait longer than expected.

Could you share your order number at support@shopperoc.com so we can track the shipment and provide an update?

Thank you for your patience—we’re working to resolve this for you ASAP!

Bewertet mit 1 von 5 Sternen

The mini light does not work / website not legit

The mini light does not work. The company website with details about the product is inactive. Nobody picks up the phone in the provided number. Just another scam. Do not purchase from this company ever. To think that you can buy more than one. Unreal!!

15. Januar 2025
Bewertung ohne vorherige Einladung
Shopperoc-Logo

Antwort von Shopperoc

Hi David! We're really sorry to hear you had trouble reaching us.

Could you please reach out to us via support@shopperoc.com and share your contact info?

We'll make sure to address your concern immediately. ❤️

Bewertet mit 1 von 5 Sternen

I am attempting to get my money back…

I am attempting to get my money back for an order with Shopperoc. As with other customers, I was charged for an order I did not place! They keep stringing me along with refund offers, which I do not want. I keep asking for a Refund Address and they won't give it to me!

14. Januar 2025
Bewertung ohne vorherige Einladung
Shopperoc-Logo

Antwort von Shopperoc

Thank you for reaching out, Patricia, and we sincerely apologize for the delay in processing your refund.

We want to assure you that our company does provide refunds, and we strive to process them as quickly as possible.
If you still need further assistance, feel free to reach out to us directly at support@shopperoc.com 💬, and we’ll make sure to address your concerns right away.

We appreciate your patience and understanding.

Bewertet mit 1 von 5 Sternen

Can’t get my refund back I live in…

Can’t get my refund back I live in Liverpool England and when I try to send you a email it says email not valid what’s going on with this company

8. Januar 2025
Bewertung ohne vorherige Einladung
Shopperoc-Logo

Antwort von Shopperoc

Hi Anita! Thank you for sharing your experience with us. We're sorry to hear about the inconvenience you've encountered. For further assistance with your issue, please reach out to our support team at support@shopperoc.com and we will be happy to help.

Bewertet mit 1 von 5 Sternen

Product received is of very poor…

Product received is of very poor quality and the so-called adjusting does not do what it was advertised to do. Very unhappy.

8. Januar 2025
Bewertung ohne vorherige Einladung
Shopperoc-Logo

Antwort von Shopperoc

Hi.

That’s definitely not the experience we want for our customers.

We aim to ensure your satisfaction with our refund policy, consistent product delivery, and responsive customer support.

Please contact us at support@shopperoc.com, and we'll swiftly address your concerns.

Bewertet mit 4 von 5 Sternen

I called Shopproc customer service for incomplete order

I called Shopproc customer service for one item of my order was missing. I was well taken care of by the representative that I spoke with. She was very polite and professional. She had placed the missing item on order right away and sent me email confirming this and also will be emailing me a tracking number.

4. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Never received item

Never received item. Furthermore I was stolen to rchshopperoc.com and an automatic payment is being charged from rcshop.com and I can't find the company. it's very confusing .

3. Januar 2025
Bewertung ohne vorherige Einladung
Shopperoc-Logo

Antwort von Shopperoc

Hi Barbara.

We're really sorry to hear you had trouble reaching us.

Please don’t hesitate to contact us at support@shopperoc.com 💬. Our team is here to swiftly address your concerns, answer all your questions, and provide detailed information about our refund policy specific to your case. We’ll work with you to resolve this issue in the best and most efficient way possible.

We truly value your feedback and are committed to making things right.

Bewertet mit 1 von 5 Sternen

Total Rip off!

Ordered 1 box of cleaning tablets to try out. Then within 15 seconds I was charged for the tablets x2, extended warranty and shipping. When I called Shopperoc within 1 hour of ordering, I was told the shipment was already processed and ready to ship out. It was too late to cancel when I placed the order @ 1 hour before! After going thru PayPal with a claim, I was refunded for the $24.00 charge, but not for the 2nd charge of $53.00

9. Oktober 2024
Bewertung ohne vorherige Einladung
Shopperoc-Logo

Antwort von Shopperoc

Hi Anna! Thank you for sharing your experience with us. We're sorry to hear about the inconvenience you've encountered. For further assistance with your issue, please contact our support team at support@shopperoc.com; they will be happy to help.

Bewertet mit 1 von 5 Sternen

Two charges from this company that I…

Two charges from this company that I did not make fir items I have no need for or interest in. E website not existing and their Maya culpa is is hardly any solution. Total scam

NEW MSG.

IVE NOT RECEIVED MY REFUND. I ALSO DID NOT RECRIVE WHATEVER YOU SENT. KINDLY ISSUE REFUND.
STILL REGARD YOUR COMPANY AS A SCAM

4. Dezember 2024
Bewertung ohne vorherige Einladung
Shopperoc-Logo

Antwort von Shopperoc

Hi Karen!

Thank you for bringing this to our attention. We’re sorry to hear about any inconvenience you might have experienced.

If you still need further assistance, feel free to reach out to us directly at support@shopperoc.com 💬, and we’ll make sure to address your concerns right away.

Bewertet mit 1 von 5 Sternen

Stay as far away from Shopperroc as you…

Stay as far away from Shopperroc as you can. This place is a scam. Put things on your order you didn't even order. Process it and bill you for it then you can't return it.
They keep offering you a percentage off instead of just refunding your money. What a maze of crap to go through to try to get a refund. Stay away. Use Amazon they're so easy to deal with I never use one of these small companies again. End of story. I think I'm going to have to close my debit card and start a new one just to get rid of them off of the dumb thing. You were warned.

11. Dezember 2024
Bewertung ohne vorherige Einladung
Shopperoc-Logo

Antwort von Shopperoc

Hi. We're sorry to hear that you feel that way. 💔

Please don’t hesitate to contact us at support@shopperoc.com 💬. Our team is here to swiftly address your concerns, answer all your questions, and provide detailed information about our refund policy specific to your case. We’ll work with you to resolve this issue in the best and most efficient way possible.

We truly value your feedback and are committed to making things right.

Bewertet mit 1 von 5 Sternen

Care with this website

Extras (warranty, shipping added to bill). Product didn't turn up. No valid tracking no. that carrier recognises. No customer support. Apart from that, great.

12. Dezember 2024
Bewertung ohne vorherige Einladung
Shopperoc-Logo

Antwort von Shopperoc

Hi Tom!

Thank you for reaching out. We can see that you’ve already been in contact with us, and we hope your concerns have been addressed to your satisfaction.

If you need any further assistance, please don’t hesitate to reach out again at support@shopperoc.com, we’re here to help in any way we can. Rest assured, we do provide refunds and offer other solutions to resolve any issues that may arise, depending on the specifics of each case.

We appreciate your patience and understanding. Please let us know how we can assist you further.

Bewertet mit 1 von 5 Sternen

Scammers

Scammers
I have not recieved my order of wall heaters . I have asked for a refund all I get in reply is a mail stating as they have no heard from me they will close the case.
This is total rubbish stay away from using this company there customer service useless

11. Dezember 2024
Bewertung ohne vorherige Einladung
Shopperoc-Logo

Antwort von Shopperoc

Hi Phil,

We sincerely apologize for the delay!

We understand how frustrating it is to wait longer than expected, and we’re doing everything we can to speed things up. Based on the information you’ve provided, I can assure you that your order is on its way to you. For more detailed information about your order, please check the tracking link we’ve provided. You’ll find the exact and most up-to-date status of your order there.

If you still wish to be refunded after you receive your purchase, please contact us again once you receive your order and we'll inform you about the return process. Rest assured, we truly care about you and will address all your concerns while answering any questions you may have.

Thank you for your patience! 🙏

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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