Lōma is a scam
Lōma is a scam. I ordered their Jardin set and I wanted to initiate a return because the fit and fabric was not as pictured, so I attempted to initiate a return as per the website’s instructions (emailing them directly and filling out their contact form directly on their website) and I have not received a single response from them in a week. Their website says they get back to you likely within 24 hours on business days. I have followed up over 4 times as well. I called the phone number on their website multiple times to try to get a hold of someone on their customer service team, and each time it goes straight to voicemail. I left two voicemails. I also investigated their address that they put on their website and it seems to not be a legitimate business address. I am so frustrated and upset.







