I had an issue with a ring i bought ,the silver seemed to have rubbed off leaving a pink hew to the metal .I tried to raise this issue but they wouldn't accept that it was the case ,so I wasn't al... Mehr ansehen
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Das sagen Bewerter
Absolutely fabulous jewellery, this is my 3rd piece from Perry’s and I love each one! The ring that arrived today is Princess of the Forest , peridot , tiny aquamarine and other delicate stones. I’... Mehr ansehen
Ordered one ring on 02 Feb 2021 and honestly felt real shady about it. Now over two weeks and still no useful updates from tracking numbers. Customer service person keeps referring to Chinese trac... Mehr ansehen
Unternehmen hat geantwortet
I can not recommended AtPerry's Healing Crystals enough. All products are outstanding and very high quality I love their crystal ring collection and I have bought many including my latest addition a s... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We gather beautiful and exclusive Healing Crystals Jewelry like Amethyst and Rainbow Topaz that we hand-pick from all over the world. Free Shipping!
Kontaktinformationen
Vereinigte Staaten
- 1-800-287-9470
- info@atperrys.com
- shop.atperrys.com
3.4
Akzeptabel
322 Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Poor return process
I had an issue with a ring i bought ,the silver seemed to have rubbed off leaving a pink hew to the metal .I tried to raise this issue but they wouldn't accept that it was the case ,so I wasn't allowed to return it .I said I would return anyway in accordance to their policy and I haven't heard from them since
I wouldn't recommend buying from this company.
14. Februar 2026
Bewertung ohne vorherige Einladung
Fast Delivery
Fast Delivery, Great Selection of Jewelry, & Beautiful!
8. Februar 2026
Bewertung ohne vorherige Einladung
Absolutely fabulous jewellery
Absolutely fabulous jewellery, this is my 3rd piece from Perry’s and I love each one!
The ring that arrived today is Princess of the Forest , peridot , tiny aquamarine and other delicate stones. I’m glad it came today, it’s my birthstone and my birthday is tomorrow! The crystals themselves radiate pure clean energy, relaxing me and providing real clarification to what I’m doing.
Su L Exeter UK
21. August 2025
Bewertung ohne vorherige Einladung
Beautiful Ring
I am very happy with my beautiful ring, its the perfect fit for me and has made me feel extra special and confident wearing it.
I have had lots of compliments.
The customer service was great also.
Thank you so much.
11. Juni 2025
Bewertung ohne vorherige Einladung
I ordered the stacked puka shell…
I ordered the stacked puka shell earrings from you but you sent another set of the single ones. I had ordered both kins for one was a gift
I let you know this and all you did was send me an email saying I could get 30 %off a new order. This has been very frustrating and I am not happy. The order #for the stacked ones is 213560
17. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von AtPerry's Healing Crystals
Hello Jacquelyn Daniels,
Thank you for taking the time in giving us a a review.
I apologize for the inconvenience.
There must be a miscommunication in our team regarding the resolution we provide you.
To make things right, we can offer to send you a new one.
Please write us in the email and look for Krystel so we can resolve this matter ASAP and let us know if you accepted our offer.
Thank you and again, I apologize for the inconvenience.
Looking forward to hearing from you.
Best,
Krystel
Scam
Scam! Paid for a topaz crystal ring and got a cheap knock off!!! The stone is painted underneath to make it look shiny! Don't buy!!
20. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von AtPerry's Healing Crystals
Hello Angelique,
Thank you for taking the time to give us a review.
We are trying to find your order in our system but could not find any order under your name.
Would you be kind enough to provide us your order number so we can take a look and resolve your concern?
We are eager to make things right and make your shopping experience with us the best one.
Looking forward to hearing from you soon.
Best,
Krystel
Their behavior is crooked
I purchased a size 9 ring from this company in November 2024. Order #212632
I received a size 10. They are now telling me that I'm responsible for paying return shipping cost when it's their fault for sending me the wrong item. Additionally, the quality is poor; the color is already changing, and their customer service is terrible. I would not recommend them to anyone, nor ever shop with them again! I will be contacting my card company and reporting them to the Federal Trade Commission.
As seller stated in the reply requesting photo as proof, it's NOT true. No request was made for proof of size because I would be happy to provide the proof!
8. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von AtPerry's Healing Crystals
Dear Jillian,
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
Your order was delivered on December 4, and on December 15, you mentioned that you loved your ring. However, you later noted that the ring you received is too big. We had requested a photo as proof so we could verify the issue, but we understand you chose not to provide one and instead requested a full refund.
In order to process a full refund, our policy requires that the item be returned. We understand you requested a return label; however, our policy does not include the provision of return labels.
The reason we requested a photo is so that we can confirm if the error was on our end. If that is the case, we would be happy to offer you a resolution, such as sending you a ring in the correct size or providing a full refund. However, we were unable to move forward with a resolution because we did not receive the requested proof.
Additionally, after we provided the return instructions, we have not heard back from you.
Regarding the discoloration, we understand that there can be various factors that contribute to this issue. If you could kindly email us with a photo of the ring, we would be happy to assist you further and resolve the matter.
Our customer service team has been responding to your inquiries promptly, but unfortunately, we were unable to resolve your concerns due to the lack of cooperation.
Thank you again for your understanding. We look forward to your response and working towards a resolution.
January 11, 2025 - UPDATE:
The customer provided the photos ONLY today so we can address the matter accordingly.
Again, this matter has been prolonged due to a lack of cooperation.
The customer claimed that we never asked for the photo of the ring but we have provided the screenshot for her to recall the message we sent.
January 13, 2025 - UPDATE:
The customer acknowledged that she misunderstood our agent's email and chose to get a full refund. The customer was notified that the order had already been refunded.
Warm regards,
Krystel
Replying to Perry's
I ordered a silver necklace for my friend's Christmas gift and asked at the time of ordering if it could be sent by a fast method, as I was seeing my friend on 10th December before she went away for Christmas. My order was accepted and I received a confirmation stating that they would do their best to deliver in time. However, I later received an email stating that the necklace I had ordered could not be shipped to my address (no reason was given, but I suspect they found out the it would not be delivered in the time frame I had requested) I was then asked to choose an alternative item. I chose a similar pendant at the same price as the original and replied to them. None of their items have numbers on them, making it difficult to specify exactly which item is required, so I received another email showing the pendant I had described and stating that, if I could confirm this was what I wanted to order, they would get it sent out to me quickly. I replied that this was the item I required and asked for confirmation that it would arrive by the date specified. I heard nothing! I sent them another email asking if my chosen item had been ordered. No reply! When I realised that it was very likely too late for me to receive the item I wanted to order, I emailed them yet again to request a full refund for the item I had already paid for in full, which could not be delivered to me. Again, I received no reply! I am not at all happy with this company. My friend has now gone away for Christmas without the special gift I had intended to give her!
UPDATE (27th December 2024) - I DID NOT receive any emails from Perry's, despite checking my spam, and I DID NOT RECEIVE MY PURCHASE!! They had the cheek to offer me a $10 discount on future purchases but, in view of my recent experience with them, I WILL NOT BUY FROM THEM AGAIN. I very much doubt that my purchase of £33 was shipped, as they claim! I would NOT RECOMMEND THEM TO ANYONE!
16. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von AtPerry's Healing Crystals
Hello Lynda,
We appreciate your feedback. We did respond to all your messages and can provide screenshots if needed. Unfortunately, the courier couldn’t ship your original item due to reasons beyond our control (e.g., customs restrictions).
You chose a replacement necklace on December 1, and we shipped it promptly, with delivery completed by December 16. While we understand it didn’t arrive by the December 10 date you hoped for, it was delivered within the normal timeframe of the free shipping you selected. Should you wish to receive proof of delivery, we'd be happy to give it to you.
We’re sorry this didn’t meet your expectations. To show our appreciation for your understanding, we’d like to offer you a $10 USD refund to be processed immediately if you are happy to accept it. Please let us know if this resolution works for you.
Kind regards,
Krystel
No good quality I am out of words. I don't know h to express my disappointment and my feelings regarding this site. It seems like they buy their stuff from some cheap Chinese site to resell. Trashes
Everything. I bought some jewerlies, they are supposed to be 14kt gold or 925 silver, most of them the color just changed or become black black.
They ripped me off. And the return window is so short.
3. November 2024
Bewertung ohne vorherige Einladung
Antwort von AtPerry's Healing Crystals
Hello Jocelyne,
I’m really sorry to hear about your experience and can understand how disappointing it must be to receive items that don’t meet your expectations. We take quality concerns seriously, and your feedback is very important to us.
If the jewelry has changed color or shows signs of wear that shouldn’t have happened with proper materials like 14kt gold or 925 silver, we want to make things right. While our return window may be limited, please reach out to our customer support team directly, and we’ll see if there’s any way we can assist you further, whether it’s through a return or exchange.
We sincerely apologize for the inconvenience, and we truly appreciate your feedback as we strive to improve our products and services.
Thank you for bringing this to our attention.
Best regards,
Krystel
The time it took to longmonth
The time it took to long. Now that I received the necklace and earrings I'm so disappointed. Very cheap looking. The stone not real, I thought I was ordering a real birthstone.
3. November 2024
Bewertung ohne vorherige Einladung
Antwort von AtPerry's Healing Crystals
Hello Beverly,
Thank you for reaching out and sharing your feedback. We’re genuinely sorry that the necklace and earrings didn’t meet your expectations. We completely understand how disappointing it can be when a product doesn’t match what you were hoping for, and we apologize for any confusion regarding the stone.
While we make every effort to provide clear and accurate product descriptions, we regret that this didn’t align with your expectations.
We want to make sure you're satisfied with your purchase. If you're unhappy with the items, we would be more than happy to assist you with a return and a full refund. Please let us know if you’d like to proceed, and we’ll provide you with all the necessary return details.
Again, we sincerely apologize for any inconvenience this has caused and appreciate your understanding.
Best,
Krystel
Perry's jewelry is simply wonderful!!
Perry's jewelry is simply wonderful!!! I have bought many beautifully designed rings over the years... always one of a kind styles that are treasures to be enjoyed and someday passed onto my grandchildren for keepsakes!
25. Oktober 2024
Bewertung ohne vorherige Einladung
Very beautiful piece timely arrival.
18. Oktober 2024
Bewertung ohne vorherige Einladung
Thanks for the Ring it is the right…
Thanks for the Ring it is the right size fits perfect. I like the style with the red ruby in the center. Plan to order something else in the future.
17. Oktober 2024
Bewertung ohne vorherige Einladung
They stop replying once they recieve your money
Over a 6 week period I have emailed this seller 5 times and left a voicemail once after my purchase, I have been asking for a PDF formatted receipt. They responded one time to the first email saying they "would pass on my query to their manager."
All my other attempts to make contacts have been been ignored.
I looked up the address on google maps, and there is no AtPerry's shop.
This "company" seems shady as hell, and I recommend shopping elsewhere.
Agreed, these are cons.
3. August 2024
Bewertung ohne vorherige Einladung
Antwort von AtPerry's Healing Crystals
Hello Kelly,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you've experienced while trying to obtain your PDF receipt.
Unfortunately, your previous emails were mistakenly filtered into our spam folder, which is why we were unable to read or respond to them in a timely manner. However, as soon as we saw your review, we located your emails, and responded right away to address your concerns. We have now provided the requested receipt and hope that resolves the matter.
Regarding the confusion about our address, we do not have a physical storefront, as we operate entirely online. We understand how this could have caused some concern and apologize for any confusion.
We truly value your business and would be happy to assist with any further questions or concerns you may have. Thank you for your understanding.
Best regards,
Krystel
Always fabulous fantastic jewellery
Always fabulous fantastic jewellery! Edward is absolutely first class and a joy to deal with if any issues or problems occur ! Thank you !
9. August 2024
Bewertung ohne vorherige Einladung
Abysmal
Delivery information was all over the place, package was placed in wrong letterbox. Fake crystal on top of everything. Avoid at all cost.
Edit 29/06/24: I tried emailing the customer service team and received no response or refund. This company is nothing but a bunch of scammers that will do nothing to rectify the problem.
13. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von AtPerry's Healing Crystals
Dear Vanessa,
Thank you for bringing these concerns to our attention. We sincerely apologize for the issues you experienced with your recent order. Your feedback is valuable to us, and we take it very seriously.
We are sorry to hear that the delivery information was confusing and that your package was placed in the wrong letterbox. We are investigating this matter with our delivery service to ensure this does not happen again in the future.
Regarding the crystal, we strive to provide the highest quality products, and it is disappointing to hear that you received an item that did not meet your expectations. We would like to make this right. Please contact our customer service team with your order details, and we will resolve this issue as quickly as possible.
Thank you for your patience and understanding.
Best regards,
AtPerrys Team
------------------------------------
Update: 7/1/2024
Hello Vanessa,
Good day!
It seems that we did not receive your email but no worries, I went ahead and processed your refund.
It should reflect on your account within 3 to 5 business days.
I do apologize for the inconvenience.
Regards,
Krystel
#newtonsthirdlawofmotion
Excessively egregious false advertising insinuations that contradict the quality customer satisfaction emphasized on their website! I am livid I ordered my jewelry 30 days ago & yet I'm being forced to negotiate via PayPal for a refund for 10days at least due to excessive negligence from the merchant about an untraceable USPS.com package that NEVER arrived!
26. April 2024
Bewertung ohne vorherige Einladung
Antwort von AtPerry's Healing Crystals
Hello Zjhahirah!
Thank you for taking the time in giving us a review.
We're truly sorry to hear about your dissatisfaction and the inconvenience you experienced. We understand how important it is for packages to arrive on time and as promised.
Upon reviewing your case, we found that your package was indeed delivered, as indicated by the tracking information provided below:
https://t.17track.net/en#nums=YT2409421272067273
We apologize if there was any confusion or delay in communication regarding the delivery status.
We value your feedback and take it seriously. If there's anything else we can do to address your concerns or assist you further, please don't hesitate to reach out to us directly.
Thank you for bringing this to our attention.
Thank you and have a nice day!
Regards,
ATPERRYS TEAM
This company scams people
This company scams people. I was charged twice because they said I ordered 2 of the same item. When I tried to cancel the order...it miraculously shipped. I received the item, but I sent it back Return to Sender in February. Still haven't received a refund after numerous emails. Stay away from this shady scam company.
27. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von AtPerry's Healing Crystals
Hello Jeremy,
Thank you for taking the time to give us a review.
Upon checking, your order was indeed successfully delivered and here's the tracking information for your reference:
https://t.17track.net/en#nums=4200806192748903396157000064576337
You did order the same item twice and we were not able to cancel the other item because when you reached out to us, the package was already in transit.
You said that you returned the package to us however we did not receive any tracking information from you and our policy states that we can only issue refund if the customer can provide the tracking information and once we receive the item we will issue the full refund right away.
On your case, you've mentioned that the package was dropped off at US Post Office in Woodbury, NJ on 2/12/24 for return. In this process, the post office usually provide return tracking number since you cannot mark it as returned to sender because you already receive the package that is why it was marked as successfully delivered.
If you can provide any valid information for the return package, we will gladly assist you.
For the time being, please try to locate your package and let us know how do you want to proceed.
Thank you and looking forward to hearing from you.
Love,
AtPerrys Team
Such class!
The very quick service and delivery. Also, when one crystal was missing, they were willing to replace the ring and give me another one for the inconvenience. I love the white opal with the fake diamonds. It looks so much more expensive than it is and I have received compliments on how great it looks. One person thought maybe it was an engagement ring. I think it looks like a classy dinner ring, though I wear it whenever I like!
17. September 2023
Bewertung ohne vorherige Einladung
Beautiful Beautiful Ring !!!
Beautiful Beautiful Ring !!!! This stone makes me happy... I feel so classy and the ring is so comfortable to wear.
19. März 2024
Bewertung ohne vorherige Einladung
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