DO NOT BUY Fake advertising, non orthopedic, no size on the shoe. Not wide fit as advertised. Took 3 weeks to arrive. Floppy upper, soft cloth like sole. No support what so ever. Cheaply glued tog... Mehr ansehen
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Das sagen Bewerter
I was very dubious having bought a pair of shoes from another very similar (if not the same) company. They came within a reasonable amount of time (about 2 weeks or so). My expectations weren't high a... Mehr ansehen
DO NOT BUY from this company. I ordered some 'wide fitting' sandals for my 90 year old Mum. Price was £29.99. After a lengthy wait and several emails enquiring where my order was they finally arrived... Mehr ansehen
Delivery was a tad slow. These were for my partner who has problem feet. On the whole they have been a success, we had to try a couple of his orthotics to get a good fit, but he is generally pleased... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Rowan makes comfortable, supportive footwear for people who spend their days on their feet. We believe comfortable shoes shouldn't mean giving up on style, or paying for it in aches by the afternoon. Every pair in our range is chosen for the same three things: room for your toes to spread, a cushioned sole that softens hard floors and long days, and support that holds its shape wear after wear. Made for wide feet, for feet that swell through the day, and for anyone tired of shoes that pinch or rub. We're a small team, and we answer every email ourselves — a real person, usually the same day. If a pair isn't right, you have 30 days to send them back, no fuss. Sandals, loafers, boots, trainers and more, in regular and wide fits. Comfort you feel from the first step. 📧 help@shoesrowan.com 🌐 shoesrowan.com
Kontaktinformationen
Vereinigte Staaten
- shoesrowan.com
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Das haben sich andere Leute angesehen
DO NOT BUY
DO NOT BUY
Fake advertising, non orthopedic, no size on the shoe. Not wide fit as advertised. Took 3 weeks to arrive.
Floppy upper, soft cloth like sole. No support what so ever. Cheaply glued together material. £55
After reading the returns situation from other reviwers, i am not hopeful on a resolution.
Avoid at all costs!!!
DO NOT BUY from this company
DO NOT BUY from this company. I ordered some 'wide fitting' sandals for my 90 year old Mum. Price was £29.99.
After a lengthy wait and several emails enquiring where my order was they finally arrived. Horrible cheap plastic, allegedly a size 5 but tiny, they also had a strange smell! I should have read previous reviews as it would be a complete waste of time and money attempting to send them back to China for a refund.
Terrible quality and customer service…
Terrible quality and customer service is awful.
Poorest quality footwear i have ever received.
I cancelled a pair of shoes in an order…
I cancelled a pair of shoes in an order I placed in June - this was acknowledged by Rowan the same day and they said the shoes were no longer on my order and I would be refunded. Over ten weeks later I have still not received my money back despite an exchange of emails and I have little faith that they will ever do so. Avoid this dishonest company! I feel so cheated .......
Received my order on Monday on looking…
Received my order on Monday on looking at these sandals they are very lightweight which I was glad about I haven’t worn them yet but I have had then inside of the house and seems comfortable
Wrong shoe size send
Wrong shoe size send. Received after 3 week wait. Customer service is shocking and non UK based. The quality of the shoe is awful and not as advertised.
Very cheap looking but not all bad…
I was very dubious having bought a pair of shoes from another very similar (if not the same) company. They came within a reasonable amount of time (about 2 weeks or so). My expectations weren't high and they weren't disappointed. Cheaply made but look nice. Moderately comfortable and I have weird feet. It's a shame because they are nice looking shoes but so cheap. If they upped the quality they could charge more and sell more.
SCAM
Poor quality shoes from China they present themselves as if they were a top high street store far from it a shoe which is £6/9 pound at Temu. Don't waste your money I have been trying to get a return /refund I have had no response but they continue to send me offers to buy more crap.
Don't Waste Your Money SCAM
Their shoe size are rubbish they say…
Their shoe size are rubbish they say they are wide fitting rubbish they might fit very small feet but the size is ordered size 5 wide fitting where very narrow. Trying to send them back is joke the address is so long you will need a very large label in one word avoid at cost .
Agree with the negative reviews
Agree with the negative reviews. Communication is with a bot. So dont bother.
Feel great
Feel great. Comfortable and light to wear.
***** SCAM *****
***** SCAM *****
There isn't a zero star rating which is a shame. Shoes took ages to arrive and then didn't fit. A return option was offered or keep the goods and receive 40% refund - what is the point of that ? It would cost me £40 to be left with a pair of shoes I can't wear !!
Returns to spurious address in China - not that it mention they come from China on their quite professional looking website.
An absolute farce - DO NOT BUY FROM THIS SELLER
Ordered shoes 4 weeks ago and then got…
Ordered shoes 4 weeks ago and then got fed up waiting so asked for A refund and I am still waiting absolute scammers !!! PEOPLE PLEASE AVOID THIS COMPANY
Paid for next day delivery and that was…
Paid for next day delivery and that was over a week ago still not come wish I had read the reviews won’t be ordering off here again
Sent wrong item, refused refund
Sent me a totally different style to the ones I ordered and refused a refund. Shoes come poorly packaged in a plastic bag. Avoid.
BUY AT YOUR PERIL !!!
DO NOT BUY ….. don’t make the mistake I did and not read the reviews before making a purchase from this supplier. The items come from China a fact they fail to tell you in their sales blurb as a consequence they take quite a while to come. I’ll tell you about the shoes I bought ….. following a recent foot injury I was looking for a comfortable cushioned wide fit orthopaedic shoe, sadly the shoes delivered met none of those criteria yet claimed they did. They were poor fit, snelled terrible, poor quality and had no orthopaedic qualities whatsoever they were nothing short of a mediocre canvas deck plimsole. I immediately put in a request for return details & refund. After supplying a variety of photos from all angles (as requested) so they could confirm that the hour old shoes they’d just confirmed had been delivered were untarnished and fit for refund they then told me they were happy to accept them back but that I would either have to just accept a 40% refund or pay the postage to return them to an address in mainland China even though in their own statement they say they provide 30 day no problem money back …. Something else they fail n to tell you at point of purchase. I wished I had read the reviews first then I wouldn’t be out of pocket for something I purchased in good faith and at no fault of my own. The only reason I’ve given them 2 stars is they do reply (bear in mind the time difference with China) reasonably quickly the only positive this company can claim.
DO NOT BUY SHOES FROM THIS COMPANY!!!
I ordered 4 pairs of shoes for my holiday. Thinking I would choose the best ones and send the rest back for a refund like every other single online store. I was wrong!!!
My shoes took 2 weeks to arrive by which time I was already on holiday. On my return I’ve been trying to organise a refund for 10 days now only to be told I can send them back to China (I didn’t know they were coming from China!), and pay the shipping and importation costs or accept a 40% refund.
Oh, and the shoes look nothing like the AI generated photos on their website. Very clunky and plasticky.
Please, please, please do not buy anything from Rowan shoes or Marley shoes (another trading name)
If i could give minus stars i would
If i could give minus stars i would. Lousy product. Sizing totally wrong. Shoddy packaging. Returns to china if i pay all costs or option of 40% of my money back. I didn't realise it was based in China. Feel well and truly scammed.
China based scam company returns impossible
As other reviews have said, essentially a China based scam company. Shoes received a very poor quality ordered two sizes to get the right fit but then found it impossible to return them just kept getting asked odd questions with no final response from the company. very disappointing avoid at all costs.
Very disappointing – beware of the returns policy
I would not recommend Rowan Shoes based on my experience.
The sandals I ordered did not fit and I was unhappy with the colour, so I contacted them immediately to arrange a return and refund. What I found particularly disappointing is that, despite appearing to sell to UK customers, I was told that the return would need to be sent to an address in China.
This makes returning an unsuitable item unnecessarily expensive and inconvenient. I do not think this is made sufficiently clear to UK customers before purchasing, and had I realised I would be expected to return unwanted goods to China, I would never have ordered from them.
Instead of providing a straightforward UK returns process, I was offered only a 40% refund to keep goods that I neither want nor can use.
UK customers should be very careful and check the returns arrangements before ordering. In my experience, what looks like a simple online purchase becomes a very different matter if you need to send something back.
I certainly would not purchase from Rowan Shoes again.
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