Very Worst Experience with Shipa Delivery. No Delivery On time. Daily doing false promising but no proper response from customer care. Called many times to track the order and always it be deliver tod... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Worst experience I ever had. Almost 11 days I have been calling them and getting the same reply that today or tomorrow they will collect.If there is anyone responsible in your company please solve my... Mehr ansehen
Unternehmen hat geantwortet
i came to track my order in their website, i saw that they were out for delivery 2pm, its already 7:30 and still not received my parcel, i have other plans and i cant go out of my house because im wai... Mehr ansehen
Unternehmen hat geantwortet
The Shipa delivery team confirmed that the delivery would be scheduled for today, but I have not received any call or message from the driver yet. The delivery has not been scheduled at all. They say... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Shipa is a digital logistics platform that helps businesses, entrepreneurs and consumers move goods across borders or across town with a few clicks. Shipa Freight helps small and medium-size businesses move freight around the world and tap into opportunities offered by the global economy. Shipa Ecommerce manages e-commerce fulfillment, delivery and returns across the Arabian Gulf. Shipa Delivery provides same-day, next-day and on-demand delivery in Kuwait, Saudi Arabia and the UAE. Shipa is powered by Agility, one of the world’s largest logistics providers.
Kontaktinformationen
J1 Warehouses, Jebel Ali, Dubai. UAE., 414117, Dubai, Vereinigte Arabische Emirate (VAE)
- 600574472
- Support@shipadelivery.com
- shipa.com
1.5
Ungenügend
265 Bewertungen
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Absolutely the WORST delivery service…
Absolutely the WORST delivery service ever!
Shipa Delivery is a complete disaster — zero customer service, zero updates, zero responsibility! It’s been over a week and I still haven’t received my items. Their support team is non-existent, nobody replies, and tracking is completely useless. How can a company even operate like this? Pathetic service — avoid Shipa Delivery at all costs!
16. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Shipa
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
Terrible company
Terrible company. Caught them giving false information. Not helpful in the slightest. They are responsible to picking a very important delivery up for it to arrive on time. Which they refused to do.
I urge anyone thinking of using this company for their deliveries to think again.
14. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Shipa
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
A disastrous experience!!!
A disastrous experience! My order has still not been delivered until now. To deceive customers, the delivery driver asks for the location and then disappears, and suddenly the company sends a message saying they couldn’t reach me and that the delivery will be rescheduled later.
This is the height of absurdity and dishonesty!
It’s been 10 days, and my shipment still hasn’t been delivered!
I’ve contacted the shipping company dozens of times with no result—just more false promises.
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von Shipa
Dear Customer,
We sincerely apologize for the disappointing experience you’ve had with our service and for the repeated delays in delivering your order. We completely understand how frustrating this situation must be, especially after multiple follow-ups and unfulfilled promises.
Please rest assured that this is not the level of service we aim to provide, and your feedback has been shared with the concerned team to take immediate action and prevent such issues in the future.
Kindly contact us via private message or through our customer service center so we can review your case in detail and ensure the delivery is arranged as soon as possible.
We truly regret the inconvenience caused and appreciate your patience and understanding.
Wishing you a better experience ahead.
The worst service and delivery…
The worst service and delivery ever.It’s 5days already.I still did not receive my order.They asked me for location after that they didn’t come and the tracking showed that customer didn’t answer..Even they didn’t call and they didn’t come..The worst delivery…
6. September 2025
Bewertung ohne vorherige Einladung
Antwort von Shipa
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
Antwort von Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
Very good serivce..
3. September 2025
Bewertung ohne vorherige Einladung
Antwort von Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
I got my shipment on time more than 5…
I got my shipment on time more than 5 time on of the best delivery logistics
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
Antwort von Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
I received my package on time and…
I received my package on time and thanks to driver Mohammed Ali
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
This company is good
Shipa company is good service in dubai deliver orders in timely
3. September 2025
Bewertung ohne vorherige Einladung
Antwort von Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
Antwort von Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
Delivered our items on time!!!
15. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
It is the worst shipping company in…
It is the worst shipping company in UAE. I have placed an order and did not receive my courier. I called the phone number multiple times with NO answer, every time i placed my order ID the telephone machine kept bringing me back to point 0. Every time i try to reach out through their chatbot, they promise me next day delivery. I am frustrated with Shipa Delivery. NOT RECOMMENDED. WORST DELIVERY COMPANY IN UAE
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von Shipa
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
00000
I am giving 0 stars for this Shipa…
I am giving 0 stars for this Shipa delivery service. One of the worst delivery in UAE. No response from customer care. In morning they show package is out of delivery and at night they will show as customer is not reachable, without contacting us. I don't know why retailers still choosing this pathetic delivery services. There is only negative reviews for this delivery services.
16. August 2025
Bewertung ohne vorherige Einladung
Antwort von Shipa
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
Horrible service
Horrible service! Takes way too long to deliver the items as compared to other courier companies. Customer care is least bothered to assist customers. 0 stars from me.
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Shipa
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
Worst experience ever…
Worst experience ever…
Please guys avoid these unprofessional chunks ..
11. August 2025
Bewertung ohne vorherige Einladung
one of the worst service i ever seen in…
one of the worst service i ever seen in my life...
4. August 2025
Bewertung ohne vorherige Einladung
I am giving 0 stars for this Shipa…
I am giving 0 stars for this Shipa delivery service. One of the worst delivedy in UAE. No response from customer care. In morning they show package is out of delivery and at night they will show as customer is not reachable, without contacting us. I dont know why retailers still choosing this pathetic delivery services. There is only negative reviews for this delivery services.
30. Juli 2025
Bewertung ohne vorherige Einladung
Very baaaaaad experience
Very baaaaaad experience, the first time from online shopping they stole my order from Trendyol ,,, and after many complaints they fake conversation that I had received the order and I will not get bored from complaining until I have my right
1. Februar 2025
Bewertung ohne vorherige Einladung
worst service
worst service, worst agents behavior and worst customer service response. I don't know why retailers using this shipping company to deliver online orders. my order from ajmal is on the way since 5 days. when I asked agent he was miss behaving "do whatever you want to do I will not deliver" pathetic. I think we should boycott the retailers who using shipa for delivery.
26. Juni 2025
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.