Shape8 Bewertungen 19

CAUTION
I would strongly advise caution when ordering from this company.

I placed an order for Mounjaro with next day delivery, which was not fulfilled. After waiting a week with no response to calls and only intermittent online replies, I requested cancellation and a full refund. The company confirmed in writing that my order had been cancelled and that a refund had been processed.

Despite this, the item was then dispatched and delivered 10 days after the original order date, without my consent. I immediately contacted the company again, made it clear I had not accepted the goods, and asked them to arrange collection and return my money. This has been completely ignored.

The product remains sealed, unused, and stored appropriately, yet the company has made no attempt to resolve the situation. They have also failed to respond to further contact and have blocked me from commenting on their social media.

This experience raises serious concerns, particularly given this is a prescription medication and should be handled with appropriate care and governance.

Very disappointing service and handling of a straightforward issue and to have the audacity to claim in their responses to bad reviews that they are ‘always available to talk to on the phone’!!

DONOT USE THIS COMPANY
THEY WASTED MY TIME N IAM
STILL WAITING FOR MY ORDER ITS BEEN A WEEK.
LACKNOF COMMUNICATION AND NO UPDATES!!
AVOID

Additional review-
They sent my order even after i requested it to be cancelled as it wasn’t reviewed by pharmacist yet for a week, but they still went ahead n dispatched it only to find out i’ve got no wipes n only 3 needles in total n my medicine was out of fridge for 3 days with the help of royal mail delays n now they want to discuss this further lol
What a joke!!!

N wat bout the missing needles is it ok to jab twice with the same ones is it??

AVOID THIS COMPANY!

I paid for next day delivery, but my order didn't arrive. I've been consistently lied to throughout the process, communication has been appalling, and I've now had to seek a refund through my credit card company.

Genuinely the worst customer experience I've had in a long time.

Shape 8 are either completely incompetent at best, or a scam at worst. I suspect the latter, and if I could have rated them less than 1 star I would have done so.

I believe the positive reviews written here are by Shape 8 employees and company owners. Don't believe a word.

UPDATE: the response below is not helpful - their customer support team haven't resolved the issue and I still don't have my order (despite their claims that it was sent). It is also clear from the other negative reviews here that this is not an isolated incident.

Save your money and time and order from elsewhere, plenty of better cheaper options out there!

Really nice experience everyone is so lovely there, if anyone who is looking to lose wait come to Shape8 it is AMAZING! They supported me on my weight loss journey and they are extremely professional. I felt safe when talking to them as well.

Fantastic, simple and efficient service from the team as well as the site so user friendly.

Would highly recommend this company in gaining your ideal weight, together with the support offered.

Very competitive prices.

Excellent service and super easy to navigate around. I would highly recommend this company. Products arrived super quick! A1+

The whole experience was easy to follow, and fitted to my needs.

The team are very professional, knowledgeable and went beyond my expectations.

@Shape8 you are the best .. I will personally recommend shape8 anytime..Thank you.

Amazing customer service and prompt delivery of product. Highly recommend over other companies out there where delivery times are unpredictable.

I was in the middle of weight loss treatment with a different provider, when suddenly, they stopped prescribing. No explanation! Nothing! I was so upset.

I found Shape8 online, THANK GOD!! Ordering was easy. And the consultation was actually a really lovely experience, which was refreshing!

My order has been shipped, and I am expecting delivery tomorrow. Super knowledgeable and professional.

Thank you so much, Shape8!

After struggling to lose weight for the past 3 years, I found this process fantastic. I would highly recommend this company!!!

Extremely useful advice given, easy process and overall great experience.

If I could give more than 5 stars I would!

Shape8 have really helped me achieve my dream weight and made it so simple to achieve this. The website is easy to navigate, everything is clearly explained, and the whole process feels very straightforward. When I contacted the customer service team they were super friendly, very responsive, and happy to help, which makes the experience even better. I genuinely couldn’t recommend them enough.

Very good prices and excellent service. Highly recommend

Ive struggled with weightloss my entire life after trying and failing differnt methods, i was reccomended to shape8 by a friend. I was astonished on how simple it was to navigate my way round the website and getting the right treatment for me.
The results so far have been life changing physically and mentally.

Knowledgeable. Great advice and overall experience. Definitely worth a five star rating!

Great website, my mum found it very easy to use and product was amazing. Really appreciate how much it helped mum! Highly recommend!

Very happy with the service provided by this company and received the order as expected
Will definitely use again in the future

I had an excellent experience with this company. Their professionalism stood out from the very beginning—clear communication, friendly support, and a genuine commitment to customer satisfaction. My order arrived much faster than expected, and the delivery process was smooth and hassle-free.
I’m extremely impressed and will definitely be returning as a customer. Highly recommended!