The product ordered was unavailable. Communication was quick and provided me with options. I chose to wait for product to be back in stock. Again communication was timely and product delivered quickly... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Straight forward to select umbrella size, fabric colour and base connection type. Got a quick response to a query re connection of base plate option directly over top of 30mm thick stone paving . ende... Mehr ansehen
Unternehmen hat geantwortet
Shade Australia provided brilliant communication, fast dispatch and the delivery was exceptionally fast too. After placing my order, I realised the following day that I had not ordered enough EasyKl... Mehr ansehen
Unternehmen hat geantwortet
We have been looking for a long time to find a high quality umbrella to replace our old one that finally gave up after more than 10 years. It was much more difficult than it should have been to find s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Market Leader in Umbrellas & Shade Cloth. Shade Australia is one of the oldest and most respected companies in the industry.
Kontaktinformationen
17, 2565, Ingleburn, Australien
- 1800155233
- webmaster@shadeaustralia.com.au
- shadeaustralia.com.au
4.9
Hervorragend
2661 Bewertungen
Bittet Kunden um Bewertungen
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Pleasant staff and promptly answered…
Pleasant staff and promptly answered any questions l had
25. Oktober 2025
Antwort von Shade Australia Pty Ltd
Hi Adrienne,
We're glad to hear that we were able to help with your questions! Our staff are always happy to lend a hand and share our expertise in the showroom or over the phone.
Thank you for the five star review, and I'm sure your new Sunranger Eden Centrepost Umbrella will do a fabulous job for you for many years to come!
Kind regards,
Alana
SHELTA HARBORD x 3
The Shelta Harbord Umbrellas are extremely easy to operate and tilt, light but strong and well suited to the 40kg Fat Boy Bases. The service from Laura at Shade Australia has been exceptional. A very easy 5 stars.
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Shade Australia Pty Ltd
Hi Barry,
Thank you so much for taking the time to give us a fantastic five star review; we're thrilled to hear how happy you are with your new Shelta Harbord Centrepost umbrella and the Sunranger FatBoy base. We're also so gad that the you've had an excellent experience with our staff - we're always happy to help!
Kind regards,
Alan
Great service & fast delivery.
24. Oktober 2025
Antwort von Shade Australia Pty Ltd
Hi Judy,
Thanks for the five star review!
We will always ship as soon as we can, and we're glad to hear that you received your Umbrella Protection Cover so fast!
Kind regards,
Alana
Great communication
Great communication, quick delivery, and product is excellent. The Bayview umbrella looks fabulous
29. Oktober 2025
Antwort von Shade Australia Pty Ltd
Hi Sue,
Thank you for your five star review based on your order with us! We're so glad that you had a great experience ordering your umbrella and that you're happy with it!
Kind regards,
Alana
Product was as per ordered
Product was as per ordered , delivery prompt and good condition
23. Oktober 2025
Antwort von Shade Australia Pty Ltd
Hi Denice,
Thank you for your five star review!
We're very glad that you found your HoldOn Midi Clips to be as advertised and that you received your shipment quickly! We always do our best to ship as soon as we can so it's great to hear it arrived quickly and in good condition!
Kind regards,
Alana
Easy online ordering and quick delivery
1. November 2025
Antwort von Shade Australia Pty Ltd
Hi Maxine,
Thanks so much for taking the time to write us a five star review!
It's great to hear that you found it easy to order online and that you were happy with how quickly you received your order!
I hope your Shelta Rio Umbrella does a fantastic job for years to come!
Kind regards,
Alana
Extremely easy to understand the…
Extremely easy to understand the information and to order
5. November 2025
Antwort von Shade Australia Pty Ltd
Hi Ken,
Thank you for your five stars review based on your order with us!
We're thrilled to hear that you found it easy to understand the webpage for the Shelta Delux O'Bravia Umbrella Protection Cover - we've tried our best to make sure our whole website is easy to navigate and read!
Kind regards,
Alana
Delivery fast
Delivery fast. Order arrived at my door with no problems. Perfect! We would use Shade Australia again. Very happy with service and product!
17. Oktober 2025
Antwort von Shade Australia Pty Ltd
Hi Jennifer,
Thanks for your five star review! We're glad that you were happy with how quickly you received your order and that you had a great experience with our store!
I'm sure your 90% Universal Shade Cloth will do a fantastic job for you for many years to come.
Kind regards,
Alana
These shade cloth fittings are terrific…
These shade cloth fittings are terrific ,strong and secure .Thank You .
27. Oktober 2025
Antwort von Shade Australia Pty Ltd
Hi Ian,
Thank you for taking the time to write us a five star review! We're so glad that you're happy with the Shadefix Shade Cloth Fixing Strips and that you've found them to work really well. We're very proud of them!
Kind regards,
Alana
Exceptional Customer Service
Great product and well priced. Superb quality; exceptional customer service; friendly, professional advice . . . I could go on but you get the picture! Totally recommend Shade Australia. You won't be disappointed
31. Oktober 2025
Antwort von Shade Australia Pty Ltd
Hi John,
Thank you very much for your five star review - we're thrilled that you had a fantastic experience with our store. We're always happy to help and it's wonderful to hear that you appreciated the level of communication and service you received through your order. We really appreciate your recommendation!
Kind regards,
Alana
Antwort von Shade Australia Pty Ltd
Hi Hans,
Thanks for taking the time to write us a five star review!
We're glad to hear that you found it easy to order from our online store and that you were happy with the level of communication you received throughout your order. We're also glad that you appreciated the ability to track your order! We always ship with trusted couriers.
Kind regards,
Alana
We previously bought a cover for our…
We previously bought a cover for our umbrella and it was very difficult to get on and off and hasn’t lasted well(not from Shade Australia),this one is a superior design and was actually less expensive, excellent quality material and zipper. Prompt delivery
15. Oktober 2025
Antwort von Shade Australia Pty Ltd
Hi Vic,
Thank you for taking the time to write us a five star review!
We're so glad to hear that you are very happy with the quality of your new Umbrella Protection Cover, and that you received it in good time! I'm sure it will do a great job for many years to come!
Kind regards,
Alana
My order ws placed online
My order ws placed online. Great communication from start to delivery and the Umbrella cover is fantastic! Thankyou Shades Australia!
21. Oktober 2025
Antwort von Shade Australia Pty Ltd
Hi Sandra,
Thank you for your five star review based on your online experience with our store!
We're thrilled that you had a positive order with us and that you're happy with the quality of your Umbrella Protection Cover!
Kind regards,
Alana
Antwort von Shade Australia Pty Ltd
Thanks for the five stars, Mick!
We're so glad you received your Umbrella Protection Cover quickly and found your order was processed quickly and efficiently!
Kind regards,
Alana
Great value product and super speedy delivery
Great value product and super speedy delivery.
Communication was great and it was very easy on the website to find the replacement umbrella cover we needed.
16. Oktober 2025
Antwort von Shade Australia Pty Ltd
Thank you for your five star review!
We're so glad to hear that you had an excellent experience with us via the website and that you were able to find exactly what you were after! We always do our best to ship as soon as we can so it's great that you received your Umbrella Protection Cover so quickly!
I'm sure it will do a fantastic job for you for years to come!
Kind regards,
Alana
Great Experience
Online ordering was very easy to follow with applicable umbrella options to select. My umbrella arrived on time and undamaged. Umbrella features are as depicted online.
8. Oktober 2025
Antwort von Shade Australia Pty Ltd
Hi David,
Thank you for your five star review!
We're very glad to hear that you found it easy to order online and that you liked how we have set out the options! This is something we really care about so it's great to get positive feedback on it!
We're also happy to hear that you received your Savannah Cantilever Umbrella on time and in good order! I'm sure it will look fantastic in its new home and do a wonderful job for you for years to come!
Kind regards,
Alana
Disappointed with the colour
Can't complain about delivery or being kept informed of such but am very disppointed in the colour. I purchased the natural and the photos depict an off white colour but its more like baby poo. It doesn't match my other outdoor things.
7. Oktober 2025
Antwort von Shade Australia Pty Ltd
Hi Lucille,
Thank you for taking the time to write a review for us. While we're happy to hear that you had a positive experience regarding delivery and communication, it's a shame that you're unhappy with the colour of your umbrella.
We do try our best to accurately depict the colour of our items online however colour can vary between screens. I am sorry to hear that it doesn't match your outdoor setting, natural is closer to beige than white but the umbrella colour will also lighten up when it is in sunlight.
Kind regards,
Alana
Antwort von Shade Australia Pty Ltd
Hi Ian,
Thank you for your five star review!
We're thrilled that you had a great experience with our store and found both us and the couriers we use to be reliable! We're also glad that you appreciated our competitive pricing for the Shelta Lynden Cantilever umbrella!
Kind regards,
Alana
Great choice of colours
Great choice of colours. Inexpensive and delivered on time. Will buy again.
3. Oktober 2025
Antwort von Shade Australia Pty Ltd
Hi Elizabeth,
Thank you for your five star review!
We're thrilled that you liked our range, our competitive pricing, and that you received your parasols in good time! We look forward to seeing you again!
Kind regards,
Alana
Called them for couple of quotes…
Called them for a couple of quotes nothing was too much for Laura,(outstanding customer service) we eventually ordered on line the next day. The website was easy to navigate as was the ordering process. Well done Shade Australia👍🙏
16. Oktober 2025
Antwort von Shade Australia Pty Ltd
Hi Graham,
We're stoked to hear that you had a great experience with our team and our online store! We're always happy to help and we're so glad that you found our website easy to navigate- this is definitely something that we put a lot of effort into! It's great that you appreciated it!
Kind regards,
Alana
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