Set Hub FZ LLC Bewertungen 11

TrustScore 3 von 5

2.8

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Unternehmensdetails

  1. Unternehmensberater

Vom Unternehmen geschrieben

Established in 2009 and formerly known as Set HUB, Set Hub has been a trusted partner for entrepreneurs and a diverse array of companies seeking reliable business setup consultancy services in the United Arab Emirates, for over 14 years. Backed by these years of expertise, success stories, and a profound understanding of the business landscape in the UAE, Set Hub has become synonymous with creating a nurturing space for businesses to thrive and succeed. Our commitment to a customer-centric approach ensures that your business setup journey is characterised by reliability and empowerment. Operating transparently within official government rates, we ensure a zero-hidden-fees approach. We are committed to providing the best


Kontaktinformationen

2.8

Akzeptabel

TrustScore 3 von 5

11 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 1 von 5 Sternen

Undisclosed mandatory costs and misleading pricing

I was clearly told from the beginning that the service included everything needed to operate — company, bank account, and all required elements.

After paying, I was asked for additional payments, including a “mandatory” tax registration that was never disclosed upfront.

The issue is not the cost itself, but the lack of transparency. If something is mandatory, it must be clearly stated from the start — not added later.

Misleading and poor commercial practice. I will not work with them again.

23. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible Custom Service

I can't even say it's poor customer service, I would say it doesn't exist.
I have license with Set Hub for multiple years and all I can say that have no knowledge about anything at all.
They are good only when you need to pay for renewal, but when you need to ask something then there is zero communication from Set Hub side. Management gets changed every year but improvement in service is ZERO. Don't expect any help!!!

5. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Unreliable Agency – Fees Not as Promised

I have been working with SetHub (formerly BIZ) for the past 3 years, and unfortunately, my experience has been consistently disappointing. Throughout this time, I have faced ongoing issues, including poor communication, unfulfilled commitments and a general lack of professionalism and accountability.

Earlier this year, during my license and visa renewal process, I requested to apply an AED 3,750 credit that was given to me by a former manager as compensation for a previous mistake on their part. Despite having this documented, I was told it could no longer be honored simply because the manager had left the company. This raised serious concerns about the company’s internal consistency and client care.
As a result, I decided to request cancellation of my company and visa, as I no longer wished to continue working with this agency. Unfortunately, I was then quoted over AED 6,000 above the standard authority costs, despite having a written email from 2022 confirming that cancellation would only involve authority fees plus a fixed AED 1,000 service charge.
When I’ve asked for a NOC - they have asked me for 7500 AED which is a cost completely different to most of the companies in the market.
This experience has caused me unnecessary stress, financial loss, and wasted time. It is deeply disappointing to see this level of mismanagement from a company entrusted with such important legal and business matters. I would strongly caution others considering SetHub for their business setup or renewal services.

— Susana Barros

30. April 2025
Bewertung ohne vorherige Einladung
Set Hub FZ LLC-Logo

Antwort von Set Hub FZ LLC

Hello Susana,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations.

At Set Hub, we genuinely care about our clients and always strive to deliver the best possible service. We understand that the business setup journey can sometimes come with unexpected challenges, and we regret any frustration this situation may have caused you.

As you’ve met with our senior management, they explained more about the process and how our team took your concerns seriously and acted promptly. This included covering the costs related to license amendments and fines on your behalf for both 2023 and 2024. All relevant documentation was shared transparently for your reference.

Although internal policies have evolved over time, our intention has always been to act in the best interest of our clients, with integrity and fairness at the core of our process.

Regarding the cancellation fees, the final amounts reflect both the current authority requirements and the original commitments made in 2022. We’ve provided a full breakdown and maintained clear communication throughout.

While we respect your decision to discontinue services, we remain committed to completing your cancellation process smoothly and professionally. If there’s anything further we can do to assist, please don’t hesitate to reach out.

We sincerely wish you success in your future endeavors.

Warm regards,
Team Set Hub

Bewertet mit 1 von 5 Sternen

Dont set up your company with Set Hub FZ LLC!!

I set up my company with Set Hub, and there’s a hidden charge for everything! I strongly advise against setting up your company with them. They make you pay for every little thing, and their service isn’t even good. They present themselves as professional agents, but it’s all about the money for them.

I was given a written confirmation that my NOC would cost 2,500 AED. Now, this year, they’re charging 7,500 AED—just to "buy" my freedom from Set Hub!

19. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bait tactics with nasty surprises once they have locked you in.

Agree with previous review. My experience has been one of hidden charges, bait tactics and totally milking their clients. Even after asking several times what the charges will be for opening and for closing a company, I never got a straight answer and ended-up paying why more than expected. Opening is cheap. Watch the renewals, closing or other extra costs of any maintenance and amendments to your company corporate file. Avoid.

27. Mai 2024
Bewertung ohne vorherige Einladung
Set Hub FZ LLC-Logo

Antwort von Set Hub FZ LLC

Dear Vincent,

We appreciate your feedback and take your concerns seriously. However, the terms of our services, including pricing, were agreed upon in the signed contract, and your application has been completed as requested.

We kindly ask you to reconsider your review. Please note that under UAE Federal Decree-Law No. 5 of 2012 on Combating Cybercrimes, defamatory comments are illegal and may lead to serious consequences, including fines or imprisonment (Articles 20 and 21). If we do not receive any action within 24 hours, we will report this matter to Trustpilot and escalate it to our legal team.

Thank you for your understanding.

- Team at Set Hub

Bewertet mit 1 von 5 Sternen

SetHub FZ LLC used to operate as…

SetHub FZ LLC used to operate as Bizincorp.ae, a business characterised by obfuscation, incompetence, hidden charges, ducking & diving, blatant overcharging for non-existent services, switch & bait tactics and downright milking of their clients. Regardless of the name change from Bizincorp to Set Hub FZ LLC, the companies remain the same -same staff and same modus operandi. Avoid like the plague.

3. Januar 2024
Bewertung ohne vorherige Einladung
Set Hub FZ LLC-Logo

Antwort von Set Hub FZ LLC

Dear Serengeti,

Thank you for sharing your feedback. We are committed to addressing any concerns our customers may have. However, we are currently unable to identify your account or verify your details in our system.

To ensure we can effectively address your concerns, please contact us directly at 800-SETHUB or provide your contact information. This will enable us to investigate the issue thoroughly and resolve it promptly.

Note: that under UAE Federal Decree-Law No. 5 of 2012 on Combating Cybercrimes, defamatory comments are illegal and may lead to serious consequences, including fines or imprisonment (Articles 20 and 21). If we do not receive any action within 24 hours, we will report this matter to Trustpilot and escalate it to our legal team.

Thank you for your understanding.

- Team at Set Hub

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