I asked for the tracking code of my order, they replied with an email saying they would check instead of sending the code, and never responded again. A simple question without an answer.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fantastic customer service my daughter’s bracelet broke after a short time and they replaced it without question. Not many companies today would do this Really appreciated thank you 😊
Really lovely gift set I bought from here, great price and since opening it close to new year I've been wearing it every day since and don't worry about taking the jewellery off when in the shower or... Mehr ansehen
Unternehmen hat geantwortet
Great delivery and rlly nice packaging. I’ve bought from here before and they’ve always been brilliant I’ve worn the the ring I bought from here last year in the sea and in the shower multiple times a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Everyday Wear Waterproof & Sweatproof Jewelry. Discovour our collection of beautiful necklaces rings earrings bracelets anklets and waist chains. Seola Jewelry are perfect for any occasion. You can keep them all day, the colour won't fade. Guarantee !
Kontaktinformationen
Vereinigtes Königreich
- Info@seolajewelry.uk
- seolajewelry.uk
4.1
Gut
271 Bewertungen
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I asked for the tracking code of my parcel
I asked for the tracking code of my order, they replied with an email saying they would check instead of sending the code, and never responded again. A simple question without an answer.
5. März 2026
Fantastic customer service my…
Fantastic customer service my daughter’s bracelet broke after a short time and they replaced it without question. Not many companies today would do this
Really appreciated thank you 😊
18. Februar 2026
After my necklace had broken
After my necklace had broken. I contacted them to advise them sent pictures in and a replacement was sent out. Great service lovely necklace
27. Januar 2026
I purchased a couple of necklaces as…
I purchased a couple of necklaces as Christmas gifts… I have ordered previously and I was aware how good the quality was..
delivery took a lot longer than expected but customer service kept me re assured. Unfortunately one of the necklaces broke quite quickly but was replaced as soon as I contacted customer service
27. Januar 2026
I love the jewellery and it’s been a…
I love the jewellery and it’s been a consistently high quality and is as shown in the photographs. I needed to replace a necklace and my enquiry was replied to within an hour and a replacement sent within 3 days.
15. Januar 2026
Necklace purchased had a great…
Necklace purchased had a great discount. Unfortunately it arrived broken but all emails answered promptly and item replaced with no problems.
The necklace was lovely and the customer service was excellent.
12. Januar 2026
Ordered over 2 weeks ago (16 days) and…
Ordered over 2 weeks ago (16 days) and tracking still says “we’re expecting it” from Royal Mail.
Completely understand shipping takes longer over the holidays but to have not even left the warehouse yet is very disappointing. First and last purchase I’m afraid.
Can’t comment on the quality since I haven’t seen it.
7. Januar 2026
Lovely little necklace
Lovely little necklace, it was smaller than expected but still beautiful. Good company to deal with and delivery swift!
25. November 2025
Excellent necklace …
I have ordered two necklaces and they have been brilliant . Worn them swimming and gym and still look good .excellent product
29. Oktober 2025
First class service
First class service. I’ve had my gold clover necklace around 3 years and it started to discolour. I was going to buy a new one because i never take it off I love it, but in the website notices they have a lifetime warranty so I emailed them and sent a pic, i was sent a replacement immediately. Amazing customer service thank you 😊
8. September 2025
Antwort von SEOLA JEWELRY
Thank you so much for your kind words! We’re so glad we could help with your necklace and that you love it as much as we do. Enjoy your replacement, and here’s to many more years of wearing it!
Seola Team, xx
Just what I wanted.
Just what I wanted.. quality excellent .would of liked quicker delivery.. but well worth the wait ..recommend no highly recommend to friends and family
3. September 2025
Antwort von SEOLA JEWELRY
Thank you so much for your lovely review! We’re thrilled you’re happy with the quality. We appreciate your patience with the delivery and are so glad it was worth the wait. Thanks for recommending us—it means a lot!
Seola Team, xx
Ordered 10 days ago
Ordered 10 days ago, emails to so called customer service both ignored, royal mail still not received. Do not buy from this company!!
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von SEOLA JEWELRY
Thanks for your review. Your order was shipped in time for your holiday as requested, and while Royal Mail had some delays, our team kept in touch and we’re glad your order arrived safely.
Seola Team, xx
Charge fast delivery but use snail mail
Nice necklace but charged £6.99 for express delivery, 1-2 days it says on their site. It arrived six days after order and Seola poor customer service have ignored a request for the express charge to be refunded. Disappointed granddaughter didn't get her gift the day she graduated from University.
24. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von SEOLA JEWELRY
We're so sorry to hear that your order didn’t arrive in time for your granddaughter’s graduation.This isn’t the experience we want any of our customers to have.
We’ve processed a full refund for the express delivery charge and have reached out to you directly via email to make things right. Thank you for bringing this to our attention – your feedback helps us improve, and we truly hope to have the opportunity to serve you better in the future.
Seola Team, xx
Lovely necklace but delivery took…
Lovely necklace but delivery took longer than anticipated. However, I have ordered 2 more as gifts.
3. Juli 2025
Antwort von SEOLA JEWELRY
Thank you so much, Jenny! We're really glad you loved the necklace, and we appreciate your patience with the delivery. It means a lot to us that you’ve chosen to order more as gifts.
Seola Team, xx
Gorgeous jewellery Absolutely loving the chunky coffee…
Absolutely loving the chunky coffee beans bracelet and double bold chain necklace from @seolajewelry — bold, waterproof, and effortlessly chic. Perfect for everyday wear or layering.
6. Mai 2025
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