Sentinel Car Park Bewertungen 

When I collected my vehicle I immediately noticed that the rear sliding door was out of line and initially wouldn't open. The door lock was loose and wobbly. I reported it and numerous photos were taken as proof. I received an email from their manager Andy stating that they've never had any attempts of breakins or vandalism and that the problem was due to wear and tear. They obviously must have video footage of my vehicle as I left it and before they moved it which would prove my point! I'm very disappointed with the members of staff that dealt with this issue because they are letting down the rest of their team that are excellent. I just hope that they no longer state that they have never had any attempts of breakins or vandalism because it's not true and unfair to others! Warmest regards Jeff.

Travelled from LBA this year and so needed airport parking. I booked sentinel via holiday extras with a night in the Travel lodge for less than I would have paid for airport parking.
It was a breeze.
We dropped our bags at the hotel before driving the 3 minutes to the carpark and it could not have been simpler. The guys were so friendly and had all my details to hand so it was really quick yo check in my car. They give me a card to keep as receipt and then drove me and my daughter to our hotel.. door to door.

On return apart from a couple of minutes to see where the bus was (hiding behind a local bus straight ahead of us when we got out of the terminal) they drove us to the car park even helping with our luggage. The driver then took my receipt card and popped into the office returning with my key in less than a couple of minutes. All done with grace and a smile. I would definitely use this again.

First time booking excellent service will be back

I booked with Sentinel for the first time after using the long stay many times at the airport. I have to say I thought the service was exceptional and I wouldn’t hesitate to book again. The staff were all very cheery and efficient, I had expected a delay when they had to deal with a bus load of returning passengers all wanting their cars at the same time but it was seamless. A very positive experience.

Excellent service. Used them a few times now and will continue to do so in the future. Zero waiting on arriving and leaving. They are so efficient it’s brilliant. Our flight home was cancelled too and the next flight wasn’t till the next day. I rang them from Spain at 3am, the bloke answered cheerily and politely and said not to worry and there won’t be any additional charges for the extra day. The service is completely hassle free. Excellent company and service, your car is in good, safe and secure hands. Highly recommend them.

As usual a brilliant service!! We love Sentinel. No waiting EVER. Park up, drop keys, jump on bus. Coming home…… get bags, jump on bus (never had to wait) pick up keys and on the road!! We’re only about 10 miles from the airport so you may think it’s cheaper for a taxi? Perhaps so but it’s much easier knowing your car is there instantly. Done with the taxi/delayed flights etc. Thanks Sentinel! A thousand thumbs ups 👍👍👍👍👍👍👍👍👍

The service is usually exceptional, but not on this occasion. Picked-up at the airport bus stop around 01.00, the driver remained fixed in his seat watching customers struggle to lift baggage onto the racks, and again no help whatsoever at the Sentinel car park. Some customers told him directly what they thought of his poor attitude. It would be a pity to let a usually outstanding service slip because of one lazy unhelpful driver.

Brilliant service, we have used them twice and always received a great service from everyone to the team at reception to the team who drive the buses

When we arrived back from our holiday electronic steering lock was stuck on on car. They had already googled a solution and ran through it with attendant. After 5 mins with battery booster pack and un plugin management system car was working perfectly. Many thanks great service.

Used this company for years and always had a great service second to none, booked this year again but compared with a taxi both ways it’s twice the cost, a big increase from last year unfortunately, l understand price of everything has increased but will probably cancel my booking.

Was late picking up car due to wife being in hospital in Spain 5 days
No extra charge was the answer behind the desk.
Carnot fault the service will book again.

I've given 5 stars as this company has always been Amazing, on price and customer service! I have used them for years booking between 10-15 times a year!.so very sad I can't book as taxi is so much cheaper now..Jan/march'25 is approx £80 for a week, I do get discount but a big jump in price. Gutted!

Could not ask for better assistant we checked in on the morning of the 06/06/2024.
Directions to the carpark, was straight forward, as was the parking when we arrived.
The man who greeted us was extra caring and very helpful. He gave my grandson an ice lolly and a childs welcome pack, my grandson loved the wallet inside.
I can highly recommend using this company in the future.
The only drawback was that we had to pay an extra five pound because our flight was changed.
But that was nothing to do with Sentinel itself.

I can’t recommend sentinel enough after a recent trip away. The service was first class and there were certainly no delays once arriving home.

Can’t recommend the company enough.

Perfect system put together for pick up and drop off. I had a small issue with my phone and the staff was more than helpful to assist. I would definitely use the company again.

Just to say a massive thank you to the staff at Leeds sentinel car park ! The process is so quick & everything is explained to you when dropping my cat car off ! I’d also booked a car valet what a fantastic job my car feels & smells brand new again ! I will definitely use your car valeting service again so convenient thank you

We've used this car park twice now and wouldn't park anywhere else when flying from Leeds Bradford. It's easy to book (I recommend using Holiday Extras app for a few quid off), easy to find, and easy to use.
We dropped the car off, left the keys, jumped straight on a bus and were in the terminal in under ten minutes.
The return trip was just as easy, the bus was outside the terminal as soon as we got out. We were back at the car park and in our car in under fifteen minutes.
I can't fault the service, very slick.

Brilliant service. No hassle. Dropped our car off jumped on the bus and in the terminal within 5 minutes. Coming back the same. The bus was waiting for us. My car was just next to the sentinel office. Took minutes to collect the car and away. I would definitely recommend Sentinel.

We have used Sentinel for years now and I can say I have never been disappointed. A massive thank you to the staff who are polite, helpful and professional. Having been on a flight delayed by 7 hours it is very pleasing to see the sentinel bus waiting to take you to the car park. First class service well done!

Exceptional service. I have never used Sentinel before and to say I was impressed is an under statement. So easy from the start, from parking up, getting signed in and onto their bus two minutes from the airport. Check out was fast. Staff so polite and courteous.
Bravo Sentinel. Will definitely use again.