Senior Home Plus Bewertungen 

135
TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Nathan Brown is a very well spoken young man, he is very polite and helpful. He told me all I needed to know and gave me good advice going forward in my search for suitable accommodation in the fut... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Josh from Senior Home Plus helped me in a period of uncertainty where i had looked for a care home for my mother and come up blank. He was quick to offer suggestions and alternatives and viewing the h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Very friendly and helpful. They responded to my enquiry quickly. I was given advice on how to proceed further. Overall a pleasant telephone call.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Rebecca Wilson really was such an amazing help at a horrible time with our Mum. She kept in touch throughout and found us the best home where we know our Mum will be happy. Rebecca made a traumatic t... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Altenpflege
  2. Agentur zur Vermittlung von Haushaltshilfe
  3. Pflegeheim

Vom Unternehmen geschrieben

Senior Home Plus is your trusted partner in finding the right residential or nursing home all over England. We provide free, personalized guidance to elderly individuals and their families as they navigate the often-complex process of moving into a care home. Our compassionate advisors are specially trained to offer expert support, whether you're looking for a care home, a residential home, a nursing home, or even an assisted living facility. With access to a vast database of available care homes and real-time vacancies, we ensure fast and efficient matching based on your loved one’s medical needs, level of autonomy, budget, and preferred location. At Senior Home Plus, we combine empathy, professionalism, and practical expertise to help families make confident decisions about finding the care home tailored to their needs.


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

135 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.3

Alle Bewertungen

(135)

93 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Good to be able to talk to a human!

Good to be able to talk through various options and receive guidance. Very pleased with our choice of The Pines in Hove. Excellent follow up service from Jake.

14. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Senior Home Plus

Dear Suzi,

Thank you for your kind feedback. We’re really pleased to hear that being able to speak with Jake and discuss the different options was helpful for you, and that you found the right choice at The Pines in Hove. We also appreciate your comments on the follow-up service.

Bewertet mit 5 von 5 Sternen

Jennifer made a difficult job so much easier for us.

While looking for a respite home for my aged Aunt while we were out of the country Jennifer Walker was sympathetic and very helpful in providing alternative homes and arranging viewings. It made a difficult and emotional job so much easier for us

28. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Senior Home Plus

Dear Paul,

Thank you for your kind words. We’re really glad to hear that Jennifer was able to support you during such a difficult and emotional time, and that she helped make the process of arranging respite care for your aunt easier.

Bewertet mit 5 von 5 Sternen

Jennifer Walker

Jennifer Walker
Is the lady that introduced me to you and I’m very glad she did she has been most helpful and guiding me and looking after me ongoing so all well done and thank you very much
The experience started quite a time back at least three weeks and Jennifer‘s contacting me on occasions since then
John McCann

9. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Senior Home Plus

Dear John,

Thank you for your kind feedback. We’re really pleased to hear that Jennifer has been so helpful and supportive throughout your experience and that she continued to stay in touch over the past few weeks.

Bewertet mit 5 von 5 Sternen

Very very helpful

Hannah was super helpful and really listened to the brief. Thank you at a difficult time.
Many thanks
Annabel

2. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Senior Home Plus

Dear Annabel,

Thank you for your kind feedback. We’re really pleased to hear that Hannah was helpful, attentive, and took the time to understand your needs during what sounds like a difficult period.

Bewertet mit 4 von 5 Sternen

Search for Respite care

Josh kept in contact with me to see how my search was progressing.

25. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Senior Home Plus

Dear Philip,

Thank you for your feedback. We’re pleased to hear that Josh stayed in contact and continued to support you throughout your search for respite care.

Bewertet mit 5 von 5 Sternen

Josh and his team connected with me and…

Josh and his team connected with me and were amazing. Josh kept in touch my with me and never minded my needs for my husband changing constantly. I was offered good reliable advice plus being found homes to suit our needs. Unfortunately my husband didn't get to move to a better place in time but my appreciation of your assistance is heartfelt

11. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Senior Home Plus

Dear Jacklyn,

Thank you for your heartfelt feedback. We’re really sorry to hear about your situation, and we’re glad that Josh and the team were able to support you with care, consistency, and understanding while your husband’s needs were changing.

Bewertet mit 5 von 5 Sternen

Fantastic Service from Josh

I wasn't expecting such attention and care to be given when I filled out the online form but Josh Moore really took the time to listen and respond appropriately. He followed up daily with me and made me feel like I wasn't alone in doing the search for mums care.
I would definitely use this Your Senior Home Plus again, should we need it because I had zero knowledge of how these homes work and Josh helped me to understand.

25. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Senior Home Plus

Dear Roxy,

Thank you for your kind feedback. We’re really pleased to hear that Josh took the time to listen, support you throughout your search, and help you understand the care home process.

It’s great to know you felt supported and not alone during such an important time.

Bewertet mit 5 von 5 Sternen

Jenifer Walker was very efficient in…

Jenifer Walker was very efficient in listing possible homes for my mother. The service helps to reduce the manual search of homes and provides information.

24. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Senior Home Plus

Dear Neil,

Thank you for your feedback. We’re pleased to hear that Jenifer was efficient in helping you identify suitable homes for your mother and that the service made the search process easier for you.

Bewertet mit 5 von 5 Sternen

Finding a care home

After my initial phone call with Jenifer Walker explaining my situation and wanting to find a suitable care home for my mother in law l was very pleased how she emailed me several times to check how things were going and offered her advice and understanding.
Overall a great experience

3. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Senior Home Plus

Dear Roz,

Thank you for your kind feedback. We’re really pleased to hear that Jenifer was able to support you throughout your search and stay in regular contact while offering helpful advice and understanding.

Bewertet mit 5 von 5 Sternen

Help looking for a care home

When I was looking for a care package for my 98 year old mother from her local social services, they were very difficult to work with and did everything possible to put me off.
I got advice from Jake Saunders of Senior Home Plus. Jake gave me a lot of advice, support and a list of possible care homes to consider and got me back on track. He also followed through to ensure that things were working out. My mother is now in a care home of her choice.
Thank you Jake Saunders

2. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Senior Home Plus

Dear Georges,

Thank you for your kind feedback. We’re really pleased to hear that Jake was able to provide you with advice, support, and guidance when you needed it most, and that he helped you get back on track with your search.

It’s wonderful to know your mother is now settled in a care home of her choice.

Bewertet mit 4 von 5 Sternen

Their advisor Jenifer Walker has been a wonderful support of knowledge and guidance.

Their advisor Jenifer Walker has been very helpful in guiding me through the maze of options for myself, in choosing a care home! She arranged meetings and viewings for me.

There are so many providing different services, and I had no idea what to look for or what to expect. I really appreciate her knowledge and persistence. Thank you

28. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Senior Home Plus

Dear Graham,

Thank you for your kind feedback. We’re really pleased to hear that Jenifer was able to guide you through the process, arrange viewings, and help you navigate the different options available. It’s great to know her support and persistence made things clearer for you.

Bewertet mit 5 von 5 Sternen

Josh really helped me find a suitable nursing home

Josh really helped me find a suitable nursing home for my elderly mum. We'd driven around a some homes I'd found on line which I found were not at all suitable .
Some homes on line do not make it clear what kind of care they provide so a lot of time can be wasted .Josh suggested a few homes in our area that could accommodate my mum's needs and I was so grateful for someone to speak to that could help with what I found to be a stressful process. I was contacted by various homes the next day by telephone who had spaces . The first one we viewed was excellent so we choose that one and hopefully mum will be settled and well cared for there. He spoke clearly and was so understanding of the whole situation.
Great service which is free to use. Thank you so much Josh . Best regards Christine Rogers

20. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Senior Home Plus

Dear Christine,

Thank you for your detailed and kind feedback. We’re really pleased to hear that Josh was able to support you through what can be a very stressful process, and that his suggestions helped you find a suitable nursing home for your mum. It’s great to know the first home you viewed met your needs.

Bewertet mit 5 von 5 Sternen

I was well advised and the lady I spoke…

I was well advised and the lady I spoke to was very helpful and polite thank you

21. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Senior Home Plus

Dear Linda, Thank you for your kind feedback. We’re glad to hear you were well advised and that the support you received was helpful and polite. We really appreciate you taking the time to share this.

Bewertet mit 5 von 5 Sternen

Very personable

Very personable. Listened to requirements and then provided details of options available.

14. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Senior Home Plus

Dear Karen,

Thank you for your feedback. We’re pleased to hear you found the support personable and that your requirements were carefully listened to, with suitable options provided. We appreciate you taking the time to share your experience.

Bewertet mit 5 von 5 Sternen

Supportive Service

Jenifer Walker from Senior Home Plus provided a very reliable and supportive service in helping me search for a care home for my elderly parent. All searches were based on the criteria I discussed and appropriate visits arranged. Continued contact was made with me until I had successfully found a suitable placement.

8. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Senior Home Plus

Thank you for your kind feedback. We’re really pleased to hear that Jenifer provided reliable and supportive help throughout your search, and that the options and visits arranged matched your criteria.
It’s great to know she stayed in contact until you found a suitable placement.

Bewertet mit 5 von 5 Sternen

Jennifer was really helpful

Jennifer was really helpful, and calming I would recommend to anybody

23. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Senior Home Plus

Dear Lee-Suzanne,

Thank you for your kind feedback. We’re really pleased to hear that Jennifer was helpful and reassuring throughout your experience.
We truly appreciate your recommendation.

Bewertet mit 5 von 5 Sternen

I’m so delighted with Jennifer who…

I’m so delighted with Jennifer who helped me find a care home for my lovely friend, we were recommend to Aarandale Manor, it’s wonderful and I am so happy that I contacted this company. Thank you so much for all you’re help.

2. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Senior Home Plus

Dear Claudia,

Thank you for your lovely feedback.
We’re really pleased to hear that Jennifer was able to support you in finding a suitable care home, and that you were recommended Aarandale Manor and are happy with the outcome.

Bewertet mit 1 von 5 Sternen

They won't leave you alone...

I made one enquiry and was then hounded and spammed with multiple daily phone calls, texts and emails. This went on for months until one of their agents finally agreed to remove me from their list of people to harass.

22. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Senior Home Plus

Dear Stephen,

We’re truly sorry to hear about your experience and apologize for the frustration caused.

Our intention is always to help families looking for care solutions, never to make anyone feel overwhelmed by communications. We take your feedback seriously and regret that your experience did not meet our standards.

We will review this internally and ensure your details are fully removed from our system.

Thank you for bringing this to our attention.

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