Had trouble getting verified at first but then I emailed the support team and they got it taken care of in a timely manner. At first I was contemplating after losing about $30 but then i finally start... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It's a fun experience, it seems to be pretty legit but you'll never win more than once in a day I've noticed. Overall it's fun but I wouldnt sink too much money into it
Unternehmen hat geantwortet
I cashed out a 120 dollar winner and never recieved my winnings , reported it to the help center and there's nothing they can do .. will not play again beware
Unternehmen hat geantwortet
I have never seen virtual scratch-offs done better! I also value the transparency and trust that the site has built into the games. The odds are clearly displayed, and they even explain how odds ar... Mehr ansehen
Unternehmen hat geantwortet
3.9
Gut
530 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
5 stars
It was easy to navigate and find what your looking for. Love to play scratchee
18. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Scratchee
Thanks for the great review, Belinda! We're so glad to hear you found our site easy to navigate and that you love to play.
I cant seem to get past my payment
I cant seem to get past my payment, it wants to verify my identity, says it can not verify my identity???
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Scratchee
Hi Vicki,
We are sorry that you are having trouble with your payment ID verification.
We have just reached out to you personally via email. Please be sure to check and respond back so we can get to the bottom of this problem.
All the best,
The Scratchee Team
I would stay clear of this. The odds they state on the games is totally not realistic!
This site is clearly designed to have you win your first couple of times but with a withdraw minimum of 100.00 you are never likely going to get it back unless you happen to be one of the lucky ones to win a larger amount initially. While I am sure there a a few out there who are able to withdraw the majority never will and I have serious doubts about games that are online and digital. There is such a great chance for things to be manipulated behind the scene and you cannot win with that as a likely possibility. No over sight or accountability to monitor these sights and you might as well throw the money up in a wind storm and you have about the same chance of getting any back. Being a Facebook ad it lends itself to a 98% probability that there is something that is deceptive or is a scam. I would save yourself the money by not giving it to them.
31. August 2025
Bewertung ohne vorherige Einladung
Antwort von Scratchee
Hi, thanks for taking the time to share your feedback. We are sorry you have had a poor experience.
All Scratchee games are legitimate sweepstakes with fixed odds that are published for every game. The “1 in X” odds mean that, across the full pool of tickets for that game, that ratio of tickets is winners. As with any sweepstakes, this does not guarantee a win in every small set of plays, but it does mean the games are fair and consistent.
Our minimum withdrawal starts at $10 when using a Prezzee Virtual VISA Card. Bank transfers are also available with a higher minimum. Many players successfully withdraw every day using the option that works best for them.
We take fairness and compliance very seriously. All Scratchee games and promotions are operated within sweepstakes laws in the United States and are subject to checks to ensure they remain fair and transparent. Nothing is manipulated behind the scenes.
We understand losing streaks can feel frustrating, but Scratchee is designed to give players a fair chance to win while also providing access to our discounts and rewards hub.
If you would like us to review your specific account history or clarify anything further, our team is available anytime at hello@scratchee.com
Best regards,
The Scratchee Team
Seems like a scam
Seems like a scam. Win 3 times and never again. Don't lose 10$ like me. Anything else is a better investment.
29. August 2025
Bewertung ohne vorherige Einladung
Antwort von Scratchee
Hey Justin,
Scratchee.com is 100% legal and authorised. Each one of our Scratchee games are tested and checked off.
We are transparent regarding the odds of each game and you can find out the breakdown of prizes of each game in our Terms and Conditions.
I can see that you still have some balance left in your account! Make sure you jump in and get some more access 🎟️
All the best,
The Scratchee Team
Full scam..dont believe me...see you soon for your bad review.
Theres no way anything above a 1 star is legit....there are no scratch cards....its a scam...u gotta buy avcess to WORTHLESS discounts club .and then use the worthless diacounts and hopefully win a scratch card..that again is worthless...i.loaded "complimentary" card .and tried to scratch it..sum error occurwd and then it went away...said i scratched it. This website's been riddled with issues since it's creation it's never been popular It never will be popular because they continue to scam people just as they always have You start with bad business and bad business becomes.
FU¢k S¢rat¢hee the long way.
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von Scratchee
Hi, thank you for your feedback.
We are truly sorry that you did not have a good experience on Scratcheee.com. We pride ourselves on making sure all of our customers receive value when using their access on our site and it is not good that you had a poor experience.
If you could, email hello@scratchee.com regarding the error you received when scratching your Scratchee and we will get back to you with a solution.
All the best,
The Scratchee Team
Scam site
I sent in two different cards to get the no purchase necessary entry and I followed the instructions to the T as I always use the no purchase necessary entry before I spend money on any sit after about 3 weeks and receiving nothing I reach out to customer support and I was informed that they were not going to honor the mail in entry and when I inquired about why I was informed that they don't have to tell me why ok rude and I won't be spending a dime with them if they won't even honor there own terms it screams scam
6. August 2025
Bewertung ohne vorherige Einladung
Antwort von Scratchee
Hi Stephanie,
Thank you for your feedback. Unfortunately as outlined in our T&C's, you did not meet the requirements to receive your no purchase scratchees.
We hope to see you on Scratchee.com soon saving with our discounts and coupons.
All the best,
The Scratchee Team
needa better winning amounts and odds
10. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Scratchee
Hi Clint, Thanks so much for your feedback. We really appreciate you taking the time to share your thoughts! 😊
We totally get where you're coming from — everyone hopes for those bigger wins, and it’s all part of the excitement. While our games are based on chance, please know that all outcomes are fair and randomly generated, with fixed winning odds from the start.
That said, we’re always working on new features and improvements, and your input helps us get better. 🙌 We’ve also got some exciting promos and bonus opportunities coming up, so stay tuned — your next big win could be just around the corner! 🍀
Thanks again for being a valued player, and happy scratching! 🎉
I love this site
I love this site! Playing scratchers from my couch is the best. And even cooler is im up 100 dollars on a 10 buy in!!!! Hurry up and get a piece for yourself!!
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Scratchee
Hi Captain,
We're so thrilled to hear you're enjoying the site — and huge congrats on turning a $10 buy-in into $100! 🎉
It’s awesome to know you're having fun scratching from the comfort of your couch. Thanks for the great energy and for sharing the good vibes — we’re rooting for even more wins your way!
If you ever have questions or need help, don’t hesitate to reach out. Happy scratching! 🧡
Scam website
Scam website. Uploaded a video of myself reviewing the website and got 50 coins. Ended up getting the coins and buying 25 single coin scratchees. Site glitched and I ended up with 23 scratchees and 0 coins. How does that work? I would understand duplicate orders but not even that. Contacted their customer service and Larry did nothing. He simply stated they can't help and don't see anything yet it's clear as day on my account history if you understand basic math.
This happened with promotional coins... imagine if you spent money on this site and this happened? The real gamble here is trusting this fly by night site to honor anything.
26. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Scratchee
Hi Tyler, We're truly sorry to hear about the issue with your Scratchee Coins and the frustration it caused. That’s not the experience we want for anyone using our site.
It sounds like there may have been a glitch during the coin redemption process, and we completely understand your concern—especially when your account history doesn’t seem to add up. We also regret that your interaction with customer service didn’t resolve things.
I’ll escalate this immediately for review. Our team will take a closer look at your transaction history to ensure nothing was missed. We apologize for the inconvenience.
Scam website
I spent $1000 on the website and won $10. The 1 in 5 wins is a big lie because I lost on 25 tickets in a row. This site’s prices for the tickets are ridiculous because you hardly win and the big prizes are all lies.I doubt whether there is any big prizes on the tickets. The big prize pool is another lie. Also they keep harassing me with emails to spend my money.
14. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Scratchee
We truly understand your frustration and are sorry to hear about your recent experience. Our games are built on chance, but your concerns are valid and will be shared with our team. We appreciate your support and are always here if you need any help or have questions. 💙
Scam…
They are scammers. You can’t even withdraw your money without there being an error and they have no solution to help you. The scratchees NEVER win. This site is a scam and a complete waste of money. Please y’all DO NOT put your money on there!!! Even if you do “win” you can’t withdraw it!!!
15. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Scratchee
Hi Danielle,
Thank you for sharing your experience. We're sorry to hear about the trouble you encountered and understand how frustrating that must have been.
We’d appreciate the chance to look into this further and assist you directly. When you have a moment, please reach out to us at support@scratchee.com or send us a message with the email linked to your Scratchee account so we can better understand what happened and help resolve the issue.
We’re always working to improve, and your feedback is valuable to us. If we’re able to help resolve your concerns, we hope you’ll consider revisiting your review in the future.
It's legit
Actually highly surprised I seen a ad on social media and decided why not what's 20$ and bam I hit for 150$. And than I transferred it right over to my PayPal account. There was no issues no scam the next day I lost 20$ but hey I'm still up will continue to play
2. April 2025
Bewertung ohne vorherige Einladung
Antwort von Scratchee
That’s awesome to hear — congratulations on your big win! 🎉 We're thrilled you gave Scratchee a shot and had a great experience (and a nice return too!). Wins like yours are exactly what make the game so exciting 🍀
Update done….when??
Kind of disappointed that it’s taking a long time to get it the site upgraded. When will it be done?? Having a time frame would be nice to let us know .
27. April 2025
Bewertung ohne vorherige Einladung
Antwort von Scratchee
Hi Ashley,
I’m really sorry for the delay and the lack of clear updates. I completely understand how frustrating that can be.
We’re doing everything we can to get things running smoothly and are aiming to have everything completed soon. We’ll also make sure to keep you updated regularly so you’re not left wondering where things stand.
Thank you so much for your patience and understanding. We truly appreciate you sticking with us.
If there’s anything we can do to make this right or better support you, please let me know. I want to make sure you’re fully taken care of.
Please don’t hesitate to reach out if you have any other questions.
Payouts good
Payouts good! Odds are better then regular scratch offs!
22. April 2025
Bewertung ohne vorherige Einladung
Antwort von Scratchee
Hi Ashley,
Thanks so much for the awesome review! We're thrilled to hear you're enjoying the payouts and finding the odds better than regular scratch-offs. That’s exactly what we aim for! 🎉
If you ever have any feedback or need assistance, we’re always here to help. Good luck and happy scratching!
Won but no winning money still…
I’ve been trying to get my withdrawal from my winnings resolved for 2 days now. It says you get your withdrawal in one day but I waited almost 48 hours then contacted them and they put in my email wrong they had .com as .vim and told me I needed to update my email but there is no place to update it and I didn’t put it in wrong so why do I need to update it also I’ve tried calling them during their business hours several times and nobody answers it goes to voicemail, I’ve left. Voicemail 3 times and no return call, you can’t instant message them if won’t work and the only response I got from the several emails I sent was that the withdrawal was sent to my preferred methods but it wasn’t it was sent to the wrong email that someone made a typo on so I’m still waiting and tomorrow will be the 3 rd day since I won the money and ask for the withdrawal. Wouldn’t be do bad but I need the money for gas and groceries for work for the week. I hope I get the money I won and they are legit since I won it fair and square it would be nice but I’m getting worried I might not ever see it. This was my first time playing so I’m not sure how they are about paying. We shall see what happens tomorrow. Crossing my fingers. Hope this isn’t happening to others as it’s very frustrating.
Update 4-22-25
Still waiting on anyone to do anything to send me my wining money. I got a return email after several attempts to call them during their business hours with the phone going to voice mail to leave a message. Nobody ever answered the phone one. The instant chat doesn’t work like it says it does and if you send a ticket in nobody answers them. Like I said I got one reply and it showed a screen shit of my withdraw but somehow my email was not correct. The com was vim and it was still waiting on withdraw so it’s hung up somewhere from that error in my email. I have a print out of my withdraw screen shot before I sent it and I put it in correctly so it had to be entered in wrong on their side and I can’t correct it on my side. So I don’t know if I will ever get my winnings or not.
My advice is if it looks like a duck, smells like a duck, and walks like a duck. It’s a duck. When none of their contact info works that’s a red flag your messed up and are kinda just out of luck and the duck got ya!!! Lesson learned the hard way ouch…,,
Update…. Reply to your response. I’ve given you my correct email several times and nothing have been done. But again I sent another email to you just now with my correct email and with all the information again. I’m not sure why you wouldn’t already have this information but I have sent it to you again so I’m hoping you will speed this up now and give me my winning money since it will be a week soon. It seems like when I gave the correct information the first time it would of been fixed but I’ve sent numerous emails and your still asking for my email to get this fixed which to me just seems a bit odd. If this doesn’t get resolved today I will know it’s just a scam and I’m getting the run around. If they go this to 20-40 people just think of the money that would be. I can’t be the only one doing this come on I’m not dumb here. They got my corrrct email about 6 or 7 times why are they asking for it again? They are jerking my chain. Funny thing is I don’t give up so easy and I will keep telling the world what is going on. So yep still waiting on my withdrawal that mysteriously my withdrawal email changed to vim not com so the transaction would fail to go through. Hmmm I wonder how that happened?
Updates 4-25-25
I’ve sent him my correct email like he asked and my bank information and still no reply at all and it’s been two days. Not one word. I’ve emailed them 3 times with no response. So it looks kind they are too busy to get the people that have won money their winnings or was the the soul purpose of this to begin with because they keep asking me for my correct email and bank information but it goes no further than that and just ends and no more communication just silence
17. April 2025
Bewertung ohne vorherige Einladung
Antwort von Scratchee
Hi April,
Thank you for taking the time to share your detailed experience. First, I want to sincerely apologize for the frustration this has caused—we completely understand how stressful and upsetting it must be, especially when you're counting on your winnings for essentials.
It appears that the issue stemmed from a typo in your email address, which unfortunately caused a delay in the withdrawal process. We completely acknowledge that if the email was entered incorrectly on our side, you shouldn’t have to bear the consequences of that error. I’ve escalated your case to our team right away so we can make this right as quickly as possible.
As for the difficulty reaching us—thank you for flagging this. We're actively reviewing our support channels to ensure we’re easier to reach moving forward. We deeply value transparency and trust, and it’s never our intention for any customer to feel unheard or abandoned.
Please rest assured that you will receive your winnings. I’ll personally keep an eye on this and ensure you're updated as soon as there’s progress. In the meantime, if you’d like to send us a direct message with your correct email or preferred withdrawal method, that can help speed things up.
We truly appreciate your patience and understanding—and again, we’re really sorry for the inconvenience you’ve experienced.
Man I loved it at first I won $100 on a…
Man I loved it at first I won $100 on a 10 dollar scratcher, however I played a few more and won a $60,000 dollar scratcher and immediately the website logged me out and when I logged back in it acted like I didn’t scratch my card and then I didn’t have the win.
11. April 2025
Bewertung ohne vorherige Einladung
Antwort von Scratchee
Hi Shelby,
Thank you so much for sharing your experience. First, I want to sincerely apologize for the frustration and disappointment you went through. Winning should be exciting and rewarding not stressful. We’re truly sorry to hear that the website logged you out and didn’t reflect your $60,000 win after you logged back in. That’s definitely not the experience we want anyone to have.
Can you please send us the more details like the screenshot of the scrathee, invite code, date when it was purchase and played for us to further assist you.
We’d love the chance to make things right and look into this further with you. If you're open to it, please reach out to us directly so we can get the details and investigate what happened.
Your feedback is incredibly important to us, and we're always working on improving. If we’re able to resolve this to your satisfaction, we’d be so grateful if you’d consider updating your review or rating—it helps us grow and do better.
Thanks again for giving us a try, and we hope we can turn this experience around for you.
Warm regards,
Antwort von Scratchee
Hi Robert,
Thank you so much for your feedback! We’re glad to hear you found it quick and easy — that’s exactly what we aim for. If you ever need anything or have any suggestions, feel free to reach out. We appreciate you being part of the Scratchee community!
First time playing and I won $500 and…
First time playing and I won $500 and was deposited into my account the next day.
11. April 2025
Bewertung ohne vorherige Einladung
Antwort von Scratchee
Hi Anthony,
Wow — congratulations on your big win! 🎉 We’re so happy to hear you scored $500 and that it hit your account the next day. Thanks for sharing your experience, and we hope it’s the first of many more wins to come. Good luck and happy scratching!
Best regards,
Larry
It's a good time with reasonable rates…
It's a good time with reasonable rates of winning and reasonably priced scratchers
16. April 2025
Bewertung ohne vorherige Einladung
Antwort von Scratchee
Hi Tyler,
Thank you so much for your kind feedback! We're glad to hear you're enjoying the game, the reasonable rates of winning, and the scratcher prices. It means a lot to us to know you're having a good time.
If there's anything we can do to make your experience even better, feel free to reach out — we’re always happy to help!
Gotta try this site.…
Gotta try this site..most are fake but this one is real...
Try it I promise u will love it....
13. April 2025
Bewertung ohne vorherige Einladung
Antwort von Scratchee
Hi Almonnie,
Wow — thank you so much for the awesome feedback! We’re thrilled to hear you’re enjoying your experience with us. It means a lot that you’re sharing the love and recommending us to others.
If you ever need any help or have suggestions on how we can make it even better, don’t hesitate to reach out. Wishing you the best of luck on your next scratch!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.