I still can't believe their customer service... My perfume was stolen and I was very bummed about it.. I couldn't even use it properly.. And one day I thought.. Why not I tell them.. I contac... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Unprofessional behavior: My parcel hasn't been delivered yet. It's been 10 days. They mentioned 2–4 working days. Their courier company, TRAX, hadn't received a call since I ordered again, and they sa... Mehr ansehen
My love for scentsNStories is Eternal. My most favourite perfumes were Cross My Heart, Near You, Beyond Layers. But when the Iqbal was launched, no other perfume can beat my love for Iqbal, i have a... Mehr ansehen
Scents n Stories should also invest in customer service rather than just advertising their products. I purchased perfumes worth 30,000 from them - 2 via online orders and 1 by visiting their outlet. A... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Scents N Stories is Pakistan’s leading fragrance brand, offering premium-quality perfumes at affordable prices. With a wide range of expertly crafted scents and outlets across Pakistan, we’re committed to delivering exceptional fragrance experiences that blend quality, value, and trust.
Kontaktinformationen
Karachi, Pakistan
- support@scentsnstories.pk
- scentsnstories.pk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 10 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very great fragrance in economical…
Very great fragrance in economical price I oder 3 perfume and all are amazing 😍
Refund policy just Video tak ha i think…
Refund policy just Video tak ha i think apki, many kal ak Perfume buy kya, Bahawalpur outlet say, box open krny per, bottle ka cap sae say band nae hota ha, even ka, spray button bhe khrab tha, ma again outlet per geya, kh yh change krty, to whaa muja bataya geya kh hamari, refund policy nae ha, ham ise ko sae kr dayty hyn, jab kh many khaa muja, koe or fragrance day dyn, but they just said sorry,
and your Helpline number: 021-36493098, just ringing ka leya rkhaa hoa ha,
I ordered 4 times,every time I received…
I ordered 4 times,every time I received best product with fast delivery,or with good quality, I really loved ur perfumes
I ordered 2 perfumes recently
I ordered 2 perfumes recently, SNS team made contact for validation as I mistakenly ordered double. After clarification I received same. Packed with care and love. Perfumes quality is just fine. Thank you
Perfumes aren't that worth it the price…
Perfumes aren't that worth it the price of perfume and the quantity they are giving is just 50 all the perfumes are very much same just waste of money you don't feel the notes just chemical in it
My love for scentsNStories is Eternal.
My love for scentsNStories is Eternal.
My most favourite perfumes were Cross My Heart, Near You, Beyond Layers. But when the Iqbal was launched, no other perfume can beat my love for Iqbal, i have an emotional attachment with Iqbal. I purchase iqbal every single month.
I was impressed with thier customer services, Return policy and every thing is just getting better day by day.
Overall this brand is good
Overall this brand is good. I genuinely liked there fragrances a lot. They are budget friendly. I am a regular buyer and also gifted to my friends and family. And i also guide and promote this brand. There is a problems i have observe one is there delivery/courier company, sometimes the bottles damage during delivery and the second is WhatsApp order booking. The customer service reply very slow. Sometimes it takes a day to respond.
I have a great experience.I really…
I have a great experience.I really happy with the results of perfumes and lasting I highly recommend them & such a wonderful customer service. Thank you
Pathetic quality
I've tried their 6 to 7 perfumes, the lasting is pathetic and the scent is very low quality and gives you headaches.
Worst experience the fragrance won't…
Worst experience the fragrance won't last more than 1 hour very disappointing
I bought a lot of perfumes from Scent…
I bought a lot of perfumes from Scent and Stories (like Catch 22, Smash My Head, Marry Me, Legend, etc.). In the beginning, the fragrance used to last at least 5 to 6 hours, but unfortunately, the quality has dropped significantly. Now it barely lasts for 1 hour at most. I'm very disappointed.
Scent and Stories
Bought the overall hyped fragrance from Scent and Stories “Tipping point” Believe me it has no lasting at all. it might last for 1 hours that’s the maxed I have experienced.
Ps: using it indoor in the office environment.
i have purchased cash 22 .
i have purchased cash 22 .. fragrance is lasting 1 hour and ghatiya quality of bottle
I have tested more than 4 perfumes only…
I have tested more than 4 perfumes only lasts for an hour. Ghttia tareen perfumes all reviews on their website are manipulated.
Very bad service delivery
"Very poor service! I ordered an item, and it's been a whole week, but I still haven't received it. There's no benefit in purchasing online from them—they just make people suffer!"
I’m really disappointed with the…
I’m really disappointed with the service.I ordered a gift box from this online store, thinking it was for men, but the product description didn’t mention that it was specifically for women. When I received the box, it was meant for women. I tried to exchange it, but customer service wasn’t helpful at all. There should have been an option for exchanges in such cases.
Brutally Honest Feedback
Someone recently gifted me Cross My Heart, and while it’s extremely cheap, I wouldn’t recommend it unless you’re in a situation where even this small amount is your only option. Here’s why:
Scent Longevity: The fragrance disappears within an hour or two, which makes it feel almost pointless to wear.
Projection: The scent is so faint that even those standing close to you won’t notice it.
Flat Profile: The fragrance lacks any depth or complexity, coming across as overly simplistic and uninspired.
Packaging: The bottle is flimsy, the cap doesn’t fit securely, and the sprayer often malfunctions.
Suggestions for Improvement:
Even on a budget, increasing the fragrance oil concentration could improve performance.
Adding some complexity to the scent could make it feel less generic and more enjoyable.
Basic yet reliable packaging would make the product feel less throwaway.
This perfume is only suitable for someone with an extremely tight budget. For anyone else, it’s worth saving up for something that lasts longer and offers a more fulfilling experience. Rating: ★☆☆☆☆
I place order on scent and story on…
I place order on scent and story on 23dec with advance payment and today it's 1st Dec that I haven't received any news regarding my parcel.
I don't recommend it. Just a fake store.
Overated
The lasting power of this perfume is quite disappointing, fading away in just about an hour. I wouldn't recommend it if you're looking for long-lasting fragrance.
terrible experience
The perfumes are great, but the delivery time is absurd. They claim orders will arrive in 2 days for Karachi and 4 days max for other cities. Well, I ordered over 6 days ago, and still nothing—and I’m in Karachi. To top it off, their customer support is terrible. They ignore messages and don’t even bother addressing concerns. Honestly, a terrible experience. Don’t waste your time like I did.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








