Terrible .. bought a solar outdoor light arrived after weeks DAMAGED. Emailed and they have asked for loads of photos of the damage.i actually thought I was buying from a UK company not China. They ha... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This seller is a scam, I thought first I was ordering from EU/UK. But it turned out it was Hong Kong. The promised 90 days money payment guarantee is a lie as yes, you can send the product back but fr... Mehr ansehen
WARNING! Do not purchase from this company When the item finally arrived it was an absolute cheap piece of crap, not as described and not fit for purpose. Although their refund promises this is not... Mehr ansehen
The customer service is a joke. I ordered ski goggles which arrived weeks late, and after I had returned from Skiing. I asked for a refund but was told this wasn't possible. We finally agreed on... Mehr ansehen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Full order NOT fulfilled (no refund)
Order 2 pairs of ear plugs, only received 1 once delivered. Contacted and initially tried offering 10% back despite only half the order being fulfilled. Still trying to get a refund for not providing what was bought. Would not recommend, seems to be an absolute scan.
Purchased a VaciTrack for vehicle
Purchased a VaciTrack for vehicle. Lasted one use then stopped sucking. Initially tried to get a refund, having sent a video and numerous emails and the promise of an exchange and then a refund, to date nothing has happened. I have now instigated a chargeback on credit card. This is, as everyone is saying, a scam company. They obviously use stalling tactics when it comes to refunds. DO NOT BUY ANYTHING FROM THIS COMPANY OR ANY PLATFORM THEY USE
Avoid this seller
I ordered a projector as a Christmas present for a family member on 8th December, knowing it might be tight for postage but it was a good deal. It took over 10 days to confirm that it was in transit and then it got stuck somewhere! I chased and chased, every reply said it was out for delivery but by the end of Jnauary I gave up and asked for a refund. It is now early March, I have no product and still no refund. Every e-mail about a refund says it is in process! I work in retail and know a card refund takes up to 5 days once actioned. Avoid this seller/website at all costs.
Terrible experience with Saveoffer.co.uk
Terrible experience with Saveoffer.co.uk!! Bought my 8 year old son a CelesNout telescope which at £89.00 on an offer down from £178.00. Ordered it on 7th December. Firstly it arrived on 3rd of January. So too late for Christmas. I said I would keep it for February for his birthday. Opened it up, minimal instructions. Got it set up as best I could. It looked the part but was useless. We could see virtually nothing out of it. I had 3 year warranty and contacted customer care for a refund, sent a video and everything and have now been ignored!! Too much money to be throwing away and I’m very annoyed!!! So please do not but of this website!!!!
I got exactly what I ordered and it…
I got exactly what I ordered and it arrived in good time. I was informed regularly on the dispatch and transport and have no complaints.
Absolutely scamers!
Absolutely scamers!
Don't buy from them
Scamers scamer scamers!!!
Finally received order
I have received the order now and all ok.
I was duped into a purchase from a fake…
I was duped into a purchase from a fake comparison site.
This company is not "uk", but based in HongKong.
As soon as I realised, (within 24h) I emailed them requesting a cancellation and refund.
I received a prompt, polite and helpful response. Over the next 2 days, my order was cancelled and the money returned, with excellent communication throughout.
I cannot speak to the quality of the goods I would have received, but the customer service was 5*.
Unfortunately their business model: phishing via a fake comparison site, is not worthy of stars at all, so I have given 3* on the basis of a fair and prompt refund and great customer service agent.
DO NOT BUY - SCAM COMPANY. READ THE REVIEWS
Wish I could give zero stars - and wish I had read these reviews first. Ordered a heated gilet. Quality was awful, really thin and although I ordered an XXL, it was so small. I asked for a refund and they replied to my initial emails but then nothing - all communication stopped. As others have said, this looks like a British company but is in Hong Kong so really stuck. Just hope enough people read these reviews and stop buying from them.
They advertised an outside security…
They advertised an outside security camera, weatherproof etc. however when it arrived the package says do not put in a damp area and the wires are not waterproof. Emailed them they asked for photos so sent photos of the box and they have ignored us.. Scammers
** DO NOT USE THIS COMPANY **
** DO NOT USE THIS COMPANY **
Order arrived late, not well packaged so straight away I asked to return, I hadn't opened the package. CS came back and offered me 7% to keep the order but I said no. Since then nothing, no communication at all, I have found other reviews that say the same thing. Site looks genuine and British but they are from Hong Kong so there is nothing I can do but hope others see this and don't fall for it!!
This is a zero stars company, don't use.
Scam. No product, no contact
As previous customer had reported, I purchased an OsicClear unit from Saveoffer via links on a "Best of" comparison site. In tracking the order 2 weeks later, the Saveoffer site claims my order number does not exist. The Contact us form on their site does not work, so there is no means of talking to them . I am attempting a refund via my bank, but not sure if this will succeed
This is an abismal organisation BEWARE
I was in the process of adding a discount code on their website when the order was placed. I immediately sent a message via their form to cancel and have sent numerous since. No response except order is ready to ship. DO NOT USE THIS COMPANY THEY ARE SCAMMERS
Do not buy from this site. Sent wrong goods and not given refund
I purchased heated gloves with lithium rechargeable batteries When they arrived the battery case was for normal AA batteries of which you need 6 to use both gloves. At first they responded quickly asking for pictures. Then they apologised and offered a 15% refund. This I declined stating I did not wish to keep replacing batteries and could they either supply correct batteries or a refund They then said it would be passed onto management for assessment. Having not had a reply I then requested a full refund and information as to how the gloves could be returned. This request has been ignored
Scam website on shopify
Scam website that proposes to be a UK based company, reels you in with a professional looking add for a product and uses shopify to dupe you into thinking its a genuine seller. Luckily you have the ability to raise a charge back on your account easily these days! Do nit buy from this company. You will, if you are lucky, receive cheaply made rip off products months after ordering OR never receive anything at all!
Scam - saveoffer; OsicClear
Like everyone else has reported so far, I made a purchase under the belief that I was buying from a UK based company. Their marketing and website domain are clearly misleading as they are based in China and not in the UK. After finding one of their products at the top of the rating list on a UK comparison website, I ordered it in good faith on 18/12/25. It is called OsicClear and is meant to be an ultrasound cleaner for dental retainers. Their promise was that it would be delivered in time for Christmas. As I had not hear anything from them I wrote to them on 20/12/25. They replied very quickly and I replied back to request a cancellation of the order under the Consumer Contracts Regulations and a full refund. I received a response on the same day, that the order would be cancelled and a full refund issue within 1-3 days. This did not materialise and have since exchanged more than 8 emails. But still have not received confirmation of the cancellation of the order or the initiation of a full refund. As such, I have resourced to ask my bank to issue a dispute and initiate a charge back which they have agreed to do straight away. I will now report them to the UK’s government Fraud department so that hopefully no one else falls foul of them
This is 100% a scam ‘company’
This is 100% a scam ‘company’, that appear to be UK based and are actually on the Shop platform as a seller. Bought a bike light as a Christmas present from what appeared to be a genuine seller. I’m a pretty savvy online shopper and consider myself to be super careful when shopping, so I’m really annoyed with myself that I fell for this scam to be honest.
Have had to try and do a charge back from my bank for £79.
I feel like something needs to be done by platforms like Shop to vet sellers that are using them, to protect customers from this sort of scam.
Like many of the other reviewers of SHOPOFFER, I wish I’d read the Trust Pilot reviews before buying from them.
SAVEOFFER A SCAM OUTFIT
Was directed to SaveOffer when looking to purchase a metal detector, the item was purchased early December. I had no idea the company operated from China, there wasn’t any shipping information shown on ordering, I received a notification of shipping, only then to realise the goods were shipping from China. Clearly, mis-selling and misinformation at its finest. I contacted Customer Star support and Melissa was quick to respond, gave me a friendly welcome and progressed to advising of delivery timeframe, which was protracted and definitely not what I expected. I advised that I wanted to cancel the order as I couldn’t wait three weeks for delivery. Melissa, advised that she couldn’t cancel the order, to await Evri delivery and refuse the item and to let her know, she would then initiate the refund, The delivery was attempted on 18 December, I refused with Evri courier. I emailed Melissa to let her know and have emailed countless times since, to no avail, haven’t received a response. I am £118.50 out of pocket and had to buy another metal detector for a birthday gift. I will have to contact my bank to recover the money as it does not look as though SaveOffer or customer star are going to refund my money, What a scam outfit, don’t buy from them at all costs.
Do not buy from this company!!!
My mum bought a gaming headset from this website. It appeared like an independent reviewer of headsets and linked the reader to buy the ‘top of the range’ headset. The headset took a long time to arrive as it was coming from China and when it did, it was low quality and poorly made (nothing like what was advertised). I found the same headset on Shein and Temu for £16, which is a tenth of what my mum paid for it (as she thought she was getting top of the range goods). When she requested a refund (every day for about a week) they have point blank ignored her. Do not buy from this company, if you want cheap Chinese knockoff products then just buy from Shein or Temu.
Scammer Alert
I like to think that I am a very careful user of the internet, especially when purchasing items.Sadly it is becoming very hard to spot outfits like these.You would hope there would be a duty of care from search engines,not only to filter these people out,but also to actively expose them.That of course it not easy,the internet is full of noise.So anyway,this outfit are masquerading as a to be trusted review and best value charade.What they are selling are fake product descriptions.In my case they advertised heated gloves at a price of £150 reduced to £75,with an additional discount of 15% to £67.What they supplied were gloves you can buy on Amazon for £14.99.Intially the support page seemed authentic and responsive.Of course this is just a stalling technique.I hope anyone reading this who has been affected will leave a post on trust pilot and any where else they can to alert people.Also report to trading standards,report as a scam to your bank to hopefully claw back the theft, and post wherever you can,Mumsnet,Facebook twitter.
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