Bought the suits for my wedding and groomsman, Andrew was a great help. Top quality service all round. Will definitely be returning
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very attentive to detail and very good customer service from Safi. Safi is very knowledgeable, he’s a real credit. Thank you so much, we will definitely be back for more of your beautifully tailored s... Mehr ansehen
We have been here several times now in the Bluewater store, as we are getting married in June, and we came in looking for Marc Darcy suits for the groom and groomsmen. Andrew and Peter were very profe... Mehr ansehen
Andrew was fantastic helping me to find a look for my wedding, he was very patient and professional despite the shop being busy. My fiancee and mother were with me during the process and he took time... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Mens formalwear
Kontaktinformationen
Vereinigtes Königreich
- santoromilan.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Bought the suits for my wedding and…
Bought the suits for my wedding and groomsman, Andrew was a great help. Top quality service all round. Will definitely be returning
Savio was great in getting me the right…
Savio was great in getting me the right fit suit. Would definitely recommend all people to speak to him when searching for a suit.
I ordered my suit last minute and…
I ordered my suit last minute and needed it within a few days.
I sent them an email and Santoro did everything they could to get my order on time.
It arrived well within my timeframe and the suit was perfect!
Great service and great quality purchase.
Thanks!!
Great customer service
There was a problem with my initial delivery - I was reached out to without having to chase and was able to switch my initial order to something else even though the new basket was more expensive than the original!
Order took over a month to arrive
Order took over a month to arrive. Main item was removed from the order without explanation. Payment was refunded but no communication whatsoever from the supplier. Very disappointed.
Very attentive to detail and very good…
Very attentive to detail and very good customer service from Safi. Safi is very knowledgeable, he’s a real credit. Thank you so much, we will definitely be back for more of your beautifully tailored suits 💕
Andrew was fantastic helping me to find…
Andrew was fantastic helping me to find a look for my wedding, he was very patient and professional despite the shop being busy. My fiancee and mother were with me during the process and he took time to include them and be very attentive throughout. He is a credit to Santoro!
I would not recommend this store
I would not recommend this store. I bought a suit for my son. When I removed from suit bag the stitching loose and open/torn. Took it back to Store 2 days later and was told yes it is faulty but we dont do refunds. Manager extremely rude and unhelpful. Another customer picked up a suit whilst we were there and the button fell off.
They will find what is for you guaranteed.
This was a wonderful service. I came here to get my size and a T-shirt and trousers and the customer service was excellent. I went away happy I’ll be definitely visiting here again thank you Savio. Thank you Devang.
I’ve sent numerous emails over 1 week…
I’ve sent numerous emails over 1 week on an order and even paid the £9 return to sent larger size due to being way to small even though the suit size is what I always wear. Wouldnt mind it just what I want. Shocking customer service.
I think it's a good buy
I think it's a good buy, although size 10 selected feels like 9½. Delivery time was good with prompt communication. Pricing is good, well packaged and looked exactly like what was posted.
Falsely advertising free returns on website
*UPDATE: I was asked to remove this review by the company and they would then reimburse me for the return postage cost. I agreed to do it once everything had been resolved, which I think is fair enough. This was over 2 weeks ago and I am still waiting. When I have followed up with them, I'm told their manager will only refund me after I remove the review! They clearly care more about a bad review than customer satisfaction. Absolutely appalling customer service*
Website advertises free returns so I ordered more than one size to try. Returns are not free and customer services are not very helpful. They should stand by what they advertise.
Returns
It was good but returns and exchanges i believe should be free as it is hit and miss with sizes .
Avoid avoid avoid
Avoid avoid avoid. Sent a suit back for exchange and received nothing back. No suit no communication no refund at this point I am £300 down with no way to contact them other than an email address that nobody responds from. Scammers!!!!!
Excellent fast service!!
Very good quality shoes at a fantastic…
Very good quality shoes at a fantastic price with very quick delivery. Excellent service.
the staff
the staff, Donna and Rob really know what they're doing. they have a great eye for what looks good on you and how well something will fit, they are also really engaging and make it a comfortable experience.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








