Safemile Auto Transport Bewertungen 

227
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I will start with completely dishonest. When I booked to have my recreational vehicle transported I was quoted a price and request to pay a deposit. A couple of hours after that I was contacted with... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had a wonderful experience with Safemile Auto. They made the process so smooth. Joseph was transparent about pricing. The price didn’t change after I booked which I appreciated. The car was transpor... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

"I had a great experience with Safemile Auto Transport. Booking was a breeze and my vehicle was delivered quickly. The team was responsive and answered all my questions in a timely manner. The driver... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This was a difficult project for me - my Dad has recently moved to a nursing home. He’s mostly blind and can’t drive anymore. So this was emotional - but necessary to sell Dad’s car. The folks at Safe... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Transportdienst
  2. Automarkt
  3. Umzugsunternehmen
  4. Transportunternehmen
  5. Versandservice
  6. Fahrzeugtransportservice

Vom Unternehmen geschrieben

Safemile Auto Transport is currently one of the fastest-growing car shipping companies in the U.S. We are committed to delivering five-star service for every one of our customers by revolutionizing the car shipping experience. We offer a wide range of nationwide car transportation services including open auto transport, enclosed auto transport, priority expedited car Shipping, luxury car shipping, guaranteed pick-ups, and door-to-door car transport services. Get in touch with us today for an all-inclusive car shipping rate. We look forward to delivering your vehicle and peace of mind.


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

227 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 25 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(227)

10 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Alex is an excellent agent

Alex is an excellent agent. He consistently kept in touch with our company, providing updates on both the pickup and drop-off status. I believe he’s a great fit for any customer who values staying informed about their vehicle’s location. I’d definitely recommend this company—communication was easy and straightforward.

5. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

205679

Jacob provided everything orderly, he was very helpful it was pleasure working with him.

24. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrible Experience

Horrible Experience – Avoid Safemile Auto Transport at All Costs!

Do NOT use this company if you value your time, money, or sanity. In early July, I reached out to Safemile to arrange transport for a non-running classic car and specifically confirmed they had enclosed trailers available. Initially, John was very responsive and answered all my questions, which gave me some confidence in their service.

On Saturday, July 19th, I paid the deposit and received confirmation that pickup was scheduled for Friday, July 25th. I even called on Tuesday, July 22nd, to double-check everything, and was reassured that a driver would contact me on the 24th to coordinate pickup.

Well, the 24th came and went with no call, no text, nothing. I reached out to John – radio silence. Then, on the morning of the 25th (pickup day!), I call the main office only to be told they couldn’t locate a truck or driver and my car would not be picked up.

Unbelievable.

I flew from Florida to Virginia specifically to coordinate this transport – and Safemile completely dropped the ball. Worst of all, they didn’t even have the decency to notify me ahead of time. I had to chase them down on the day of the pickup to learn that they had failed to do their job.

Completely unprofessional, unreliable, and inconsiderate. This company is a logistical disaster and left me stranded. Spare yourself the frustration – find a real transport company that actually delivers on what they promise.

25. Juli 2025
Bewertung ohne vorherige Einladung
Safemile Auto Transport-Logo

Antwort von Safemile Auto Transport

DearJeff, thank you for sharing your experience and we’re very sorry for the inconvenience this situation caused you. We’d like to clarify a couple of important details. First, Safemile did not charge you any deposit. Second, as you mentioned, we did secure a carrier with an enclosed trailer equipped with a winch to accommodate your inoperable vehicle. Unfortunately, two days before the scheduled pickup, the driver informed us that his winch had broken and he would not be able to complete the job.

The moment we learned of this, we immediately reached out to all of our carrier partners in the area to find another enclosed carrier with a working winch. However, as you can imagine, enclosed carriers with winches are very limited in this industry and unfortunately we could not secure another one in such a short timeframe.

We sincerely apologize that we were not able to fulfill your shipment as planned and for the frustration this caused. Safemile is committed to continually strengthening our carrier network and improving our communication so that situations like this do not happen again. We deeply regret that we let you down this time and truly hope we may earn back your trust in the future.

Bewertet mit 1 von 5 Sternen

Beware of SafeMile and BUR…

Beware of SafeMile and BUR Transportation they’re working this scheme together! Promised me a 2 day delivery which ended up being 7 days. Minimal communication ONLY when I reached out when daily delivery promises were not met. Claims of truck being broke down 2 hours away. The miles have increased on my car and no explanation was given. I honestly didn’t think I would see my car again!

16. Juni 2025
Bewertung ohne vorherige Einladung
Safemile Auto Transport-Logo

Antwort von Safemile Auto Transport

Dear Kbell, we’re very sorry to hear about your frustration and completely understand how stressful shipping a vehicle can feel when delays occur. Unfortunately, unexpected delays do happen in this industry due to the nature of logistics and long-distance transport, though we always aim to minimize them as much as possible.

We do want to clarify that your delivery was not 7 days but 3 days, and we confirmed this directly with the carrier. We also double-checked with the driver regarding the mileage on your car and can confirm that no extra miles were added during transport.

We’re sorry that communication did not meet your expectations and we’ll continue working on keeping our customers updated more proactively. Thank you for your feedback—it helps us improve and provide a smoother experience going forward.

Bewertet mit 1 von 5 Sternen

SCAM!!

SCAM!!! First they said they could be there in time to pick up before the holiday weekend but showed up late. Which would have delayed 3 days but I got ahold of the owner of the dealership to fix that myself. Then they told me 3 days and kept pushing it back. In the morning of the delivery the driver says 3pm instead of 11am. Finally at 4pm the driver tells me he’s 6 hours away dropping off other vehicles. I STILL DO NOT HAVE MY VEHICLE. DO NOT TRUST THESE MORONS.

26. Mai 2025
Bewertung ohne vorherige Einladung
Safemile Auto Transport-Logo

Antwort von Safemile Auto Transport

Dear Customer, we’re very sorry to read about your experience. After carefully reviewing our records, we were not able to locate your order in our database. That said, if you are indeed one of our customers, please know that we take these matters very seriously and would like to investigate further.

We do want to clarify that while delays can unfortunately happen in this industry due to the nature of logistics and long-distance transport, every vehicle entrusted to us has always been delivered. In fact, across more than 20,000 shipments in the past 3 years, we have not had a single case of a stolen vehicle.

If this review does pertain to your order, we kindly ask that you reach out to us at feedback@safemileautotransport.com
with your booking details so we can look into it right away and address your concerns properly.

Bewertet mit 1 von 5 Sternen

This was the "warned about" experience…

This was the "warned about" experience with shipping a car. No matter how many times Adam, Oliver or Arthur promised a driver was booked and would call me to schedule the pick up after I had a printed confirmation and guarantee of a total tariff fee I was lied to until the day of the scheduled pick up. THEN came the scam I was warned about from so many other shippers. I was told a driver finally committed and that my car could be picked up within one or two hours but it would be another 250 dollars. No deal on my part. The car still sits where it was when I left Florida. I had to hustle to box and ship what was to be inside of the car because of their lies over and over and over again. DO NOT EVER deal with these people. WHAT A SCAM!!!!! I AM STILL FUMING. LIARS. ALL OF THEM . DO NOT DEAL WITH SAFEMILE.

30. April 2025
Bewertung ohne vorherige Einladung

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