The team has reached out to me directly to ensure my order was processed properly. I actually spoke to a human. And they have provided replacement parts when anything didn't work fully as expected.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This was the worst experience that I've ever had making an online purchase. I never received my order, and despite nineteen emails to the company, the situation was never rectified. I requested a refu... Mehr ansehen
Unternehmen hat geantwortet
The lightsaber is great, looks great, feels great, and is made from solid materials. Purchase through the website was easy, and shipping was fast.
The entire experience was absolutely amazing from meeting the team at the booth to bringing home a lightsaber for my brother The crew were so amazingly helpful in both pointing out details and... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
The best lightsabers in the Galaxy! When I got my first saber I thought it was just way too cool to be kept for myself and wanted to see how I could share it with others. Thus, Saber X is born. A Canadian based business making their way through the universe one Star Wars experience at a time. I truly hope you love our sabers as much as we do, we certainly love sharing them with you!
Kontaktinformationen
4710 Rue St. Ambroise Suite 301, H4C 2C7, Montreal, Kanada
- 1-877-346-9936
- info@saberx.ca
- saberx.ca
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 35 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Sabers Good👍Costume Bad👎
I was really happy with my sabers that I bought all 8 of them. However when I bought my outfit and it didn't fit. I was extremely disappointed with the company no allowing me to return it for a refund as the package had been opened. How else am I supposed to try it on to see if it fits.

Antwort von Saberx
Were very prompt in email response and …
Were very prompt in email response and got answers to my questions, thank you!
The Best People!
This company is the absolute nicest! The staff goes above and beyond to be helpful, passionate, and personable. I absolutely love visiting them and purchasing from them! They make the process so much easier and so much fun, honestly!
Great design full of quality and…
Great design full of quality and delivery was rapid and fast.
Instructions completely non-existent
Instructions completely non-existent. Quality of some items are quite poor compared to expectations. Other items are quite good.

Antwort von Saberx
Excellent customer service and products !
Bought my boyfriend a cosplay costume very last minute on their website since he already had one of their light sabers that he was really happy with. I called them for advice on sizes and for a pick up option at their office and they arranged for me to pick it up on the same day since we had a Halloween party the next day ! Got to meet and talk with Matt , super friendly ! The costume turned out perfect on my boyfriend, he got many compliments !
Great quality saber
Great quality saber! The instructions weren’t fully accurate but after playing around in the app it wasn’t hard to figure out. It also took longer for the order to be processed than the FAQ stated it would, but the customer service replied promptly. The company was local to me so I wasn’t expecting the saber to ship from China, but in the end it’s still great quality.

Antwort von Saberx
The items ordered were exactly as…
The items ordered were exactly as described.They were well packaged and arrived in perfect condition.
Excellent first experience!
Amazing experience, met them at the Ottawa Comiccon a few weeks ago.
Everyone was extremely helpful and passionate about the craft. Ended up buying a saber!
Fast forward a week, had some trouble with the shipping, emailed support and within 24 hours had a replacement sent out with expedited shipping (free!).
William was an incredible help!
I have my saber now and could not be happier with the quality, I'd absolutely recommended Saber X for your Star Wars needs!
Amazing quality and craftsmanship on…
Amazing quality and craftsmanship on the saber. May the force be with you!!
Great costumer service
Great product and really good costumer service. They made a mistake and gave us the wrong blade. They send the new blade really fast by mail.
Bonjour La Galaxie,
Bonjour La Galaxie,
Je souhaite partager mon expérience chez SABERX : J'ai fait l'acquisition d'un costume de Jedi Taille XL. Lorsque je l'ai reçu, il était trop petit. J’ai communiqué avec le service client de l'entreprise. Après plusieurs échanges, on m'a offert de changer mon costume pour une taille XXL. Il est important de noter que mon costume en échange n'avait jamais été utilisé auparavant, il était à l’état neuf. M. Williams, d’un grand professionnalisme et d'une courtoisie exemplaire, me maintenait toujours au courant quant à l'arrivée de mon costume en échange. La semaine dernière, nous sommes allés pour mon (Jedi XXL). J'ai eu l'occasion de l'essayer sur place (bonne idée). Il convient de souligner que c'est un peu petit pour une taille XXL. La ceinture en cuir n'a pas été ajustée pour être plus grande que celle de XL (trop petite). Les autres accessoires des ceintures ont une taille petite. Cependant, j'ai enfilé mon costume. ! Ouf, j'ai été soutenu par LA FORCE ! Pour obtenir des tailles adaptées aux grandes tailles occidentales, je vous suggère de vérifier avec vos fournisseurs de costumes. Néanmoins, il est important de souligner que le service après-vente est exceptionnel. Soucieux de garder le bonheur de La Galaxie. Leur travail est de qualité. Je tiens à remercier à nouveau M. Williams et son équipe pour leur précieux service.
Que La Force soit avec vous et au sein de notre Galaxie.
Jasmin et Carlos B.
Great Service. Solid Product
Great customer service experience; and my son loves ‘The Mentor’ saber!!
An amazing company
Saberx has always been super quick responding to my questions and my demands. Their lightsabers are extremely good quality, the lights are bright and the sound is really amazing. I 100% recommend their company, you won’t be disappointed!
Amazing saber!!!
Saber X had quick shipping and their light saber hilt has an amazing amount of detail to it. The soundboard is great and the speakers are flawless. I could not have been happier with a product. I’ll be saving up to buy another saber from them soon!!!
Awesome
I had the pleasure of meeting the awesome team while attending Fan Expo in Toronto. These guys have amazing sabers and certainly passed the vibe check. I actually felt like I was holding Obi Wan's true lightsaber. Definitely a fine addition to my collection!
Awesome sabers and very friendly…
Awesome sabers and very friendly customer service. Highly recommend!
Amazing team!
Had a great time meeting the SaberX team during FanExpo Canada 2024! Their entire lineup of sabers is impressive and beautifully constructed, and they clearly care about helping people find the one (or ones) that belong in their hands!

Antwort von Saberx
Great to meet the team at FAN EXPO CANADA
Great to meet the team at FAN EXPO Canada. I pondered too long on a particular character saber, and when I made it back to the booth later in the day it was sold out. Your team immediately solved the problem as I was walked through an online order, and now just awaiting delivery. Compared to everything else on offer, your sabers are by far the best, and the customer service is fantastic.
Update: My new saber shipped in a week. It is some beautiful kit!
Sick saber
Sick saber. Quality hilt, bright light, and a great value.
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