First and foremost the service was excellent. For me it all starts with the people and Molly was marvellous. Helpful efficient, polite and informative. In addition to the excellent people the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Russwood provided an excellent service from start to finish. Their team was knowledgeable, friendly, and helpful on the phone, keeping me well informed about lead times and delivery. The delivery proc... Mehr ansehen
Unternehmen hat geantwortet
They are knowledgeable, helpful and supply high quality products. Knowing that cladding or flooring is being supplied by Russwood gives us, as professionals, peace of mind.
Unternehmen hat geantwortet
Quality product delivered promptly and well informed order progress system. Clear instructions provided and wood treatment system does what it says it will . As for how long it lasts time will tell... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Russwood
Vom Unternehmen geschrieben
What We Do
Russwood is a leading UK supplier of high-quality, sustainable timber flooring, cladding, decking & interior cladding products. Quality, expertise, innovation, environment and community are at the core of everything we do. We strive to be the best for our customers through unrivalled technical expertise and customer service, and to do our best for the environment by offering sustainable, high-performance timber products.
Our Purpose
Put simply, Russwood exists to help create a more beautiful, sustainable future in the built environment. With over 30 years of experience in the timber industry, we pride ourselves on our reputation for quality products and excellent technical expertise. Our highly trained experts are happy to advise you on every step of your project.
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Kontaktinformationen
Station Sawmill, PH20 1AR, Newtonmore, Vereinigtes Königreich
- 01540 673 648
- hello@russwood.co.uk
- russwood.co.uk
4.9
Hervorragend
292 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very quick dispatch and delivery.
I ordered wood treatment online. It arrived within 36hrs, which is pretty remarkable given our very rural location in Wales.
21. März 2024
Bewertung ohne vorherige Einladung
Antwort von Russwood
Hi Moira, thank you for taking the time to leave us a review. It's great to hear our courier service exceeded your expectations. Please don't hesitate to get in touch if we can be of any further assistance.
Oak flooring order and delivery
From time of placing my order to delivery everything went smoothly and I was contacted with delivery dates and times with the lorry driver giving me an hour's notice of when he was to arrive. Also the oak engineered purchased from Russwood was excellent quality and I wouldn't hesitate in dealing with Russwood in the future.
29. Februar 2024
Antwort von Russwood
Hi there, thank you so much for leaving us a lovely review. It's great to hear you were satisfied with your experience using Russwood. Please don't hesitate to get in touch if there is anything else we can do to help.
Ease of order with a meeting and plans.
Ease of order with a meeting and plans.
Delivered before expected date.
Good communication and acceptance with your own transport.
19. März 2024
Antwort von Russwood
Hi Sandy, thank you for taking the time to leave us a great review. Please don't hesitate to get in touch if we can be of any further help.
The Value of a Visit to Russwood in Newtonmore
I visited Russwood Timber in Newtonmore and received a tour of the Product displays, which included a sample-view of the substrate construction that Russwood recommends, all of which clarified my understanding of the cladding techniques that they have developed.
24. Januar 2024
Antwort von Russwood
Hi Peter, thanks for taking the time to leave us a 5 star review! We are so glad you found your visit helpful. Please don't hesitate to get in touch if there is anything else we can do to help.
Russwood have high quality timber with…
Russwood have high quality timber with great service. would highly recommend!
28. Februar 2024
Antwort von Russwood
Hi Gregor, thank you for taking the time to leave us a great review! We are so glad you had a good experience using Russwood.
Great cladding and screws if rather…
Great cladding and screws if rather expensive these days like most things.
27. Februar 2024
Antwort von Russwood
Hi Toby, thank you so much for taking the time to leave us a great review. Please don't hesitate to get in touch if there is anything further we can do to help.
The product was delivered quickly
The product was delivered quickly, as ordered, with a minimum of fuss.
24. Februar 2024
Antwort von Russwood
Hi Bryan, thank you for leaving us a great review!
Top quality flooring and service
We would like to thank Russwood for there friendly and efficient service.
They supplied top quality hardwood flooring at a very reasonable price.
Would recommend to all and would use them again.
18. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Russwood
Hi James, thank you for leaving us a great review. We look forward to working with you again in the future.
Antwort von Russwood
Hi, thank you for taking the time to leave us a great review!
Russwood Ltd and Graham Whitfield - brilliant…
I have just finishing cladding a new house with larch from Russwood Ltd with their innovative Si00x treatment. Graham Whitfield MD managed the sale and delivery of really superb quality wood. I cannot praise him or his company enough. Everyone working there made the experience incredibly easy. My builder is thrilled with it and me too:)
16. November 2023
Bewertung ohne vorherige Einladung
Antwort von Russwood
Hi Clare, thank you for taking the time to leave us a great review. We are delighted to hear you had a great experience with Graham and have passed your feedback on to him. Please don't hesitate to get in touch if there is anything else we can do to help.
Quality service & product's
Quality service & product's. Prompt delivery and transparent process.
30. November 2023
Antwort von Russwood
Hi Bruce, thank you for leaving us a 5 star review! Please don't hesitate to get in touch if we can help further.
Easy
I've purchased cladding for a big diy project in the past and Russwood guided me through all the options down to the best way to fix and treat etc. This time I just wanted more fixings for another project (although Sihga are not cheap, they're well worth the cost). An easy online purchase for not very much but nice to know Russwood's online system works just as well for bits n bobs.
10. Dezember 2023
Antwort von Russwood
Hi, thank you so much for taking the time to leave us a lovely review. It's great to hear you were satisfied with your experience on our online shop! Please don't hesitate to get in touch if there is anything further we can do to help.
5 Star almost purely because of Dave…
5 Star almost purely because of Dave Warwick (though the rest of the experience was good). Dave gave us excellent and patient advice (and we asked for lots!) that led us to a product that we’re incredibly happy with, both in terms of looks and quality (Scotlarch rainscreen with Sioox). It’s made our house project. I don’t think we’d have got the same level of input and insight from anywhere else, and we weren’t a huge order. Well done Dave!
11. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Russwood
Hi Tom, thank you for taking the time to leave us a fantastic review. We have passed your kind comments onto Dave. Please don't hesitate to get in touch if there is anything further we can do to help.
Friendly and efficient
Great support when specifying my job and than very quick and efficient delivery.
1. November 2023
Antwort von Russwood
Hi Duncan, thank you for leaving us a great review. Please don't hesitate to get in touch if we can be of any further help.
Ease of ordering helpful and…
Ease of ordering helpful and knowledgeable staff order delivered on time pleasant and polite delivery driver
13. Oktober 2023
Antwort von Russwood
Hi Arthur and Lyn, thank you for taking the time to leave us a great review. We are happy to hear our team delivered excellent customer service along with a great quality product. Please don't hesitate to get in touch if we can be of any further help.
Antwort von Russwood
Hi Ron, thank you for leaving us a great review. We look forward to working together on any future projects you may have.
Plans for my new house were submitted…
Plans for my new house were submitted to you and Siberian Larch ordered.
Insufficient Larch was received. When reordering the price had increased.
16. November 2022
Antwort von Russwood
Hi Brian, thank you for taking the time to leave us a review. The cost of building materials, and Siberian Larch particularly, increased in price in the 15 months between your two orders. We always advise customers to factor in 10-15% wastage when placing orders. If you'd like to discuss your orders further with us, please let us know and our team will be happy to pick up with you directly.
Antwort von Russwood
Hi Jerzy, thank you for taking the time to leave us a great review. We are happy to hear you are delighted with your cladding. Please don't hesitate to get in touch if there is anything more we can do to help.
Antwort von Russwood
Hi Toby, thank you for leaving us a 5 star review. Please don't hesitate to get in touch if we can be of any further assistance.
Russwood - Fire Performace CPD
Good all round seminar with presenters who were well informed on the topic and happy to discuss queries as the presentation moved along
2. November 2023
Bewertung ohne vorherige Einladung
Antwort von Russwood
Hi, thank you for taking the time to review our Fire Performance Seminar hosted by our ALT team. We are glad you found it informative. Please don't hesitate to get back in touch if you have any further questions.
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